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Geek Squad

Computer Repairs and Support
491 Eglinton Ave W Toronto ON M5N 1A7
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35%

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Reviews for Geek Squad

Average customer rating:
2.3 10 (48 reviews)

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Cathy Zimmerman from Mississauga
Cathy Zimmerman from Mississauga
3 reviews Mississauga, ON
0/10

service call

i had this company come out and after 3 hours of waiting the guy comes and fixes the problem in 2 minutes and then charges me for 2 hours apparently the time starts from when they get lost on the way to my house!

Approximate cost of services:
$110.00
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amfriesen in Vancouver
amfriesen in Vancouver
27 reviews Vancouver, BC
10/10

Installing software on a laptop

I have done business with Best Buy on a retail level but their Geek Squad keeps me coming back.

This is only one instance where they were outstanding. We purchased a laptop. It was brand new and we were not sure if we could competently install the new operating system and/or software. We were able to work out a deal with the purchase price and warranty so that installation was reasonable and guaranteed with DISKS.

We keep going back because of the service, openness, helpful staff and great atmosphere.

Approximate cost of services:
$100.00
0 of 1 people found this review helpful.
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velvet85 - Downtown Toronto South
velvet85 - Downtown Toronto South
3 reviews Toronto, ON
9/10

Installed tv. rogers box and set up

they came in on time after giving me a window of time notice. Polite and knowledgeable. Good work. They did have to return a second time because they didn't explain how I was to use it properly. But they came and did so without charging anything extra.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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iceman2399
iceman2399
2 reviews ,
4/10

Home networking

I made the mistake of hiring the Geek squad for some in home installation, home/office and networking work. These reps can do basic work, but hire an experienced company if you want it done right without bias to the products being used. Geek Squad is owned by Best Buy/Future Shop. Therefore they only push the products that Best Buy has in store..especially the Best Buy house name product. These may not be the best options for you. again, hire an unbiased consultant even if you have to pay a little extra for the advice and work.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Laszlo from Forrest Hill
Laszlo from Forrest Hill
1 review Toronto, ON
2.5/10

Installation of wireless router!

Made an appointment for the supply and installation of Linksys wireless N router, as advertised in the Best Buy flyer. The agent showd up with a different brand G router! He then tried to up sell me another one which was more xpensive! Bait and swtich!!! I told hime NO! You install what I asked for and I was given the price as per the advertised price!!! He said he cannot! So the door was shown!

2 of 2 people found this review helpful.
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Dummy from Toronto
Dummy from Toronto
1 review Toronto, ON
5.8/10

Computer Dummies

As a computer dummy, Geek Squad helped me setup my Wireless Router. The service was not bad but the price was extremely high... Then I tried computersquad when my computer was infected with spyware/virus. Someone came over the same day and get the job done.

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leebob
leebob
1 review Toronto, ON
2.8/10

computer support

wasnt impressed with the geek squad support team. they never tried to fix my computer issues. instead they tried to sell me a new computer peripheral. they seemed to be glorified sales reps for best buy.

1 of 1 people found this review helpful.
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Syliva from Mississauga
Syliva from Mississauga
5 reviews Mississauga, ON
10/10

Geek Squad service

Last year I had occasion to ask the Geek Squad to come to my house and set up the surround sound system in the basement and I must say the service was excellent, the Geek Squad arrived on time and did what needed to be done with no problems and left me fully satisfied with the work.

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