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Roofing
Contex Roofing Company Inc. No Longer In Business
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28%

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Reviews by rating (past 12 months)

Reviews for Contex Roofing Company Inc. No Longer In Business

Average customer rating:
7.7 10 (75 reviews)

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Dee in GTA
Dee in GTA
1 review Richmond Hill, ON
0/10

New Roofing

This company came to me highly recommended by several acquaintances. I called them to replace my roof (which was not leaking but very worn). The owner showed up, checked the roof and gave me a quote emphasizing all the guarantees. They came and replaced my roof in the fall and by next spring the roof was leaking. I called and spoke to the owner who came and looked at the roof. He said everything was fine and the real problem was I needed new windows. I called numerous window companies and they all said the windows were fine and that it was the roof that was leaking. I called other roofers and they told me the 3 foot membrane around the perimeter of the roof was missing ie shingles were put right on top of the wood and the shingles used were not brand new they estimated about 3 years old !!!! The other roofers all agreed that the step flashing and counter flashings were all done incorrectly as well! I also paid for 2 home inspectors to come and do an inspection they both agreed it was the roof that was not done properly. I called the owner back and told him what I found out and he completely denied everything saying it was the windows. I had to call new roofers to try and fix the problem without putting on a whole new roof and they could not match the shingles Contex used because they had been discontinued many years ago.

Approximate cost of services:
$5,000.00
3 of 3 people found this review helpful.
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Company Response

I pulled your file, and our records show the following:

We were called out in the rain to assess a leak.
I went out personally and showed the point of entry in your attic with a flash light and camera.
The dormer siding was open around the window flashing and wood was exposed.
The shingles were delivered from a reputable supply house, and the shingles were first rate quality.
The eave protection was in place where the roof was inspected.

We have an email that we sent you from over a year ago stating the following:
I (Contex) was not happy with the flashing around the windows and we were prepared to replace the flashing at no charge to you.
I also stated that if we married in new shingles and the dye lot was off, I would replace the entire front slope at no charge to you.
I stressed in the email that if I do all this, you will still have a leak because the dormer siding has failed. I asked you to replace the siding at the same time (which allows us to do a proper counter flashing detail).
We forwarded a price to you to supply and install siding at our cost.
You declined the offer.
I was perplexed by this.

I am surprised to receive this review over a year from when we presented you with a solution and a very fair offer. It is disappointing especially given the history we share.

Our records show that we replaced the flat roof on the same property prior to your shingles being done. Our records indicate that we gave you payment terms to help alleviate the financial burden. Our records also show that we replaced the roof at your previous residence.

I don’t know what else I can say or do.

Bonnie-
Bonnie-
12 reviews Toronto, ON
10/10

Roofing and skylight replacement and installation

Our back extension required new skylight installation for two velux skylights and a brand new fiberglass roof. Contex was fantastic and there for the emergencies we had endured when the old skylights began leaking in our back family room. and bubbling They were prompt and thoorugh, tarping the problem temporarily until our skylights arrived. The rain and water stayed outside thankfully and Phil at Contex checked in with me to make sure. The workers were loyal and helpful very pleasant. They were pleasure to work with, considering they were dealing with a 43 degree hmidex the day they came here! Not a complaint and stayed pleasant no matter how hot and humid it was! The trim inside was completed to our satisfaction by Miguel, and the skylights were installed beautifully and look so much nicer than the old ones. I would highly recommend Contex to anyone looking for an honest, reliable company. I would absolutely use them again for any job. Phil was there to answer all my questions and answered all e mails. His estimate of the work was thorough and done exactly as he said.. Arnold,was terrific to work with and has a wonderful way of dealing with people and the office staff I dealt with were wonderful and very helpful. An 'A' plus for this company!

Approximate cost of services:
$7,000.00
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Angela Toronto
Angela Toronto
4 reviews Toronto, ON
8/10

complete replacement of eves troughs

Contex were efficient and professional in completing our eves trough job. There were quick to fix any problems after installation and their manner was professional. We were happy with the job.

Approximate cost of services:
$1,200.00
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Mary from St. Clair West
Mary from St. Clair West
2 reviews Toronto, ON
10/10

Roofing and Eaves

I am totally amazed with the roofing crew of Contex Roofing Company. They gave me the best quote out of 5 contractors, the most friendliest and neatest crew I have ever had do work for me. And they accomplished everything they promised with in the timeline given. I would never have known they were there at all except for the change in shingle colour on my roof. Truly amazing, and soooo appreciated. Number 1 in my book.

Approximate cost of services:
$6,000.00
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Luba from GTA
Luba from GTA
2 reviews Thornhill, ON
10/10

Decks

When I watched these guys build my deck, I was really satisfied with their work. I noticed that they worked quickly and saftley. The men were really pleasent and friendly. They finished my deck in 4 days, and cleaned their work space up in about an hour, and they did not leave anything behind. After my friends saw my new deck they really enjoyed the work that was done so i recommended it to them.

Approximate cost of services:
$6,000.00
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PHAND Corporation in the GTA
PHAND Corporation in the GTA
1 review Burlington, ON
10/10

New Roof

Job was estimated by Peter for a reasonable price to tear off existing layers and replace with new 40yr shingles, redo the flashing and replace the vents.

Crew came in, worked quickly and were on their way. Very happy with the way my roof looks and I am guessing it will far outlast the rest of the house.

Approximate cost of services:
$4,700.00
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Beth
Beth
2 reviews ,
2/10

replace attic window, add some vinyl siding to gable

Communication was terrible. Work began 7 months later than originally promised. Calls to the company were not returned. Workers would randomly show up at my home,(without prior notice they were coming), and then leave when no one was home to receive them. Would never use this company again!

Approximate cost of services:
$7,000.00
3 of 3 people found this review helpful.
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Company Response

Beth, we have never had a job on the board for a window more than a month or two, due to weather or manufacturing issues. Please call our office and let us know who your estimator was. I would like to speak with you and do a little digging. I look forward to speaking with you.

johnnie in toronto
johnnie in toronto
1 review Toronto, ON
10/10

flat roof

Our flat roof needed repairs as previous owners had done cheap work. The Contex guys removed 5 layers of old roof and repaired old damaged plywood. They also worked well with a company blowing insulation into the space between roof and ceiling. The work was done quickly and neatly and we now have a dry and well insulated roof. Peter was great at providing a detailed quote and outlining what was going to be involved. Highly recommend.

Approximate cost of services:
$9,000.00
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SKAR in Toronto
SKAR in Toronto
4 reviews Toronto, ON
10/10

siding installation

We hired Contex to remove old insulbrick siding from our home and replace it with vinyl siding. Peter from Contex gave us a reasonable quote, was reasonably easy to contact, and the work was done on time. The only snag was due to an error on the company's part in ordering supplies: the crew was given less insulation than we had asked for, and when they realized the error, they had to remove siding they'd already installed, pick up and install more insulation, and then put the siding back up. Despite this, the installers completed the work professionally and on time. Oscar and his crew were amazing -- friendly, diligent, and dealt with all this in stride. It seemed like they really took pride in their work.

Update: we hired Contex again this year to replace our shingles, and our attached neighbour hired them as well. We were again pleased that the work was done as specified, efficiently and on time, and when we had a problem with some mismatched shingles, our concerns were taken seriously, and the error was corrected within a week.

Approximate cost of services:
$10,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Contex Roofing Company Inc. No Longer In Business

» Roofing » Gutters & Eavestroughs » Siding » Decks » Masonry & Bricklaying » Insulation » Skylights » Windows & Doors Since 1939, Contex Roofing Toronto has been providing exterior solutions that enhance and beautify residential and commercial properties all over the Greater Toronto Area, including Pickering, Mississauga, Brampton, ...
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