Brannan's Appliance Repair Ltd.

We had purchased a dishwasher we thought we could install ourselves but it was different from our old dishwasher. This contractor came the day after I called him, during the time he said he would arrive. He installed the dishwasher very quickly!

I had heard Steve Brannan on CBC Radio 1 on the noon call-in show about electrical appliance repair and was impressed with his no nonsense approach to repairs. When I realized my freezer was not working I looked him up on the internet and called. He came the next morning and diagnosed and repaired the freezer in less than an hour. He explained what went wrong, how to detect the problem and how to handle the recovery of the freezer. I was reassured and very pleased. Very professional.

At the recommendation of friends, I called Mr Brannan when it became very obvious that the items on the top rack of the dishwasher weren't being washed. He made an appointment for two days after my call, arrived early in the "noon to 3 p.m." window, made a speedy diagnosis, removing the guck and grease that wasn't helping the flow of water, replacing worn parts, then putting it all back together and letting it run a cycle to make sure all was well. Excellent service, very reasonable and he didn't lecture me on my dishwasher inadequacies as a previous serviceman had. And my husband even noticed the glasses are actually clean now!

I contacted him through homestars with a clogged dishwasher and he responded immediately; arrived on time, fixed the problem promptly, explained how to make sure it does not happen again and even showed me how to do it myself if I had to clear the water ducts in the dishwasher.

I have used Brannan Appliance repair for over a decade, the last visit he fixed my dishwasher once, within a year he was back to fix it again but told me that this would just keep happening, if I wanted to save money I should give up and buy a new one. This is typical, he does great professional work but when he sees that it is hopeless he stops taking your money and gives you the straight goods. Lots of others just keep taking the money. First class and very professional.

The epitome of professionalism, from first contact to schedule an appointment to the end of the repair. I would not hesitate to recommend Brannan's Appliance Ltd. for appliance repairs. Thank you!

I have known Steve for over 20 years. When I have an appliance issue, he's the one I call and the one I recommend. He will come in and instantly know what can be done. If it's better to replace the appliance than fix it, he'll tell you.

I found Steve through Homestars, and he lived up to his 'top of the crop' ranking.
Call his number, you'll get voicemail... but he'll get back to you.
Just as other reviewers have said, he 'diagnoses' over the phone. Gives you an estimate, and no pressure... If you commit, he comes through, turning up on time and sticking to the price he quoted. I can't speak highly enough of the professionalism of this guy. Just trust him!

My washing machine drum stopped spinning and after research, I personnaly bought the part needed. Steve came on short notice which was great. The part was correct and Steve installed it and the spin cycle worked. A couple of hours later I ran a full load of laundry and my floor was completely flooded. Steve came out the next day and by phone told me everything was ok and to call a plumber. This is where the miscommunication came in. After 12 years of everything working fine, then after a repair, everything went wrong I started to ask questions that I needed to ask to eliminate other possibilities. I think I would have been ignornant not to ask questions. I felt he got defensive with me questioning his expertise. Regardless in the end I did call a plumber. More $$$. Although they did have to snake out the actual drain hose from the washing machine the main problem does appear to be with the plumbing. The plumber, who was great, really explained the possibilites clearly and although we still don't have an absolute clear understanding of where the problem is (appears to be a grading issue and wrong connection right now as the snaking of 20 feet was clear)I will be moving forward with the plumber. I want to apologize to Steve but also ask him to please understand that the coincidence of never having a plumbing issue in 12 years, to a repair job, then a major problem it was my right to question and explore other possibilities of his work. Now I'm just upset that I forgot to get Steve to help with my dishwasher! I hope this clears up some misunderstandings.

After calling him first thing in the morning, Steve was out a few hours later. He's honest about what can and cannot be done, and is prepared to give you a break if it turns out it can't be fixed. But thankfully in our case he was able to fix it, and just half an hour later had it up and running again. Will always think of him first when I have something that needs repairs.