Reviews

10/10

I had heard Steve Brannan on CBC Radio 1 on the noon call-in show about electrical appliance repair and was impressed with his no nonsense approach to repairs. When I realized my freezer was not working I looked him up on the internet and called. He came the next morning and diagnosed and repaired the freezer in less than an hour. He explained what went wrong, how to detect the problem and how to handle the recovery of the freezer. I was reassured and very pleased. Very professional.

Approximate cost of services:
$294.00
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Company Response

Thank you for your wonderful review,

Regards,

Steve Brannan

10/10

When I discovered my control panel on my natural gas BBQ was on fire and destroyed I called the BBQ Guys for repair. Kevyn came quickly, assessed the damage and gave me excellent advise and service. As it was still under warrantee he told me who to call and what info to give. It took 3 times before the correct parts (not his fault) were sent for repair but Kevyn hung in there despite only requiring his initial service call fee. I was impressed and very thankful. Thanks Kevyn.

Approximate cost of services:
$67.00
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10/10

In the 22 years I have owned my house I have experienced frequent basement backups with the sewer. I've called private companies and the city of Toronto with indifferent results. After my last flooding I called Drainworks. I knew their name as I had used them to replace my cleanout pipe in 2001. Their service was outstanding! Armando arrived within 2 hours of my initial call to assess the nature of my problem.. Early the next morning his crew was there and began work. He was a pleasure to work with every step of the way. He and his crew were professional, polite and efficient and finished the job quickly and totally cleaned up upon completion (my neighbour was very impressed!) I now know how to proceed with other problems that would soon haunt me (roots in the drains under the house). I most assuredly will be recommending this company to my friends.

Approximate cost of services:
$2,300.00
What could this company do to improve their services?
I can't think of anything as they were so very good at how they did their job.
Any advice to offer fellow homeowners facing a similar project?
If possible, just bite the bullet and admit there is a problem and fix it or endure more unpleasant sewer backups and frustration and possible property damage (carpets, tiles etc)
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Company Response

**Thanks Marilyn** Your glowing review was a pleasure to read. We really do appreciate you taking the time to post it. We value your continued support and would like to thank you in advance for any recommendations you make on our behalf.