We hired Ryan and his company - Eco Exteriors based on his good reviews on Homestars. After reaching out to him, he responded immediately, he met with us in person, and even left some samples with us for review. He looked like a very qualified person, and based on his reviews, it appeared he was a good guy. We gave him our deposit of $3769.00. We also signed a contract that stated that the work would be completed within 6-8 weeks of first deposit. That was last July 2021.
I was VERY patient, and VERY reasonable with the delays. It took alot of texting and no-shows after promising to show up, just to get his crew to install SOME strapping and SOME Tyvek house wrap. Then he was MIA again. He said that the Hardi board had not arrived, so we waited patiently, and in the mean time, I asked him if he could replace my gutters (an extra). He made me pay for the material, but offered the labour "as a gesture of good faith because of my patience". But this again was after sending very frustrated texts for literally months. The gutters were done in November.
Again I was strung along on the belief that the Hardboard was still delayed, but that he assured me he could still install during the winter months once the material arrived.
It took him until March 2022 to finally say there is no material. I told him that I wanted a final meeting to repair the gutter work that he did incorrectly (leaking), and to resolve the outstanding monies. He promised to show up the next day...
Of course I wasn't surprised when he didn't show.
And of course I wasn't surprised when he never answered my texts.
So because he did SOME work, I believe I am out about $2200....not as bad as the others he stiffed, but it's still a chunk of change nonetheless.
I believe I was very reasonable and fair with his behaviour and his delays. I am very disappointed that he doesn't even have the decency to take responsibility for his actions, and return monies that are clearly not his.
Shame on you Ryan. These actions will come to bite you in the butt...and based on what I saw - it appeared that it has.
It's too bad because I think you actually DO know your stuff, and I think you got in over your head with everyone throwing money at you....
It doesn't excuse to take the money and keep it.