Dr. Antenna

Satellite Sales & Service
Toronto ON M3J 2P1
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Reviews for Dr. Antenna

Average customer rating:
9.1 10 (64 reviews)

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Laura R
Laura R
6 reviews Toronto, ON
10/10

Antenna raise and reposition

We had Christopher raise and reposition our antenna. Prior to the work we were lucky to get 30 channels (and many of those would drop periodically). Christopher mounted the antenna on a pole to give it better height and also aimed it properly and now we get about 13-15 channels extra. Signal seldom drops now and we rarely lose Buffalo channels any longer. We even get a few Rochester stations on occasion were we never saw any before. Dr Antenna knows his stuff and is a friendly individual and great worker/technician.

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Company Response

Thanks Laura pleasure to work for you

janell in Toronto
janell in Toronto
0 reviews Lucan, ON
10/10

TV Tower Removal

Christopher was great
His helper excellent as well
Lots of fun while doing professional job
Chris likes to sing to his great country music
while working and his partner very engaging in interesting conversation
I would highly recommend
Chris was willing to travel 250 km and back
to take down my tower
Very few people to do this job in my rural
town area who are bonded and have liability insurance
Clean up down completely
The whole process about 1/12 hours
I struggled to find anyone I could trust to do this
work as my neighbor ‘a house close to mine with overhead hydro wires
Ja’Nell M Brenner

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Company Response

Thank you Ja Nell
Glad we were able to help you

cw foster from East Gwillimbury
cw foster from East Gwillimbury
3 reviews East Gwillimbury, ON
10/10

Replaced defective antenna / pre-amp with a European Deep Fringe Yagi on 40 ft tower.

Chris is the third antenna installer I contacted to do this work. The first one, who claims to have been in the business most of his life, did everything he could to dissuade me from installing an antenna he was not familiar with even though I had provided him with all the manufacturer's technical literature and pictures of my existing antenna and tower. Finally after numerous emails he simply backed out and refused to do the work. The second contractor I found was also familiar with my location and had numerous years in the business. At the last minute, he advised that he had hurt his knee and would not be climbing any towers any time soon.

Christopher was a real breath of fresh air! He had no problem in agreeing to take on the work as long as I acknowledged that he would not guarantee the performance of my "customer supplied antenna". To make this long story short, Chris arrived yesterday (the July 1st holiday) with his wife and did an incredibly professional job in removing my old antenna and pre-amp and installing my new antenna. His cost, on a time and materials basis, was significantly lower than I had anticipated and is entirely fair.

This is the third time I have had work done on this antenna tower over the last 25+ years. Christopher was, by far, the best equipped, most professional person who has climbed my tower to install an antenna. I have absolutely no hesitation in recommending him for this type of job.

I am located in a deep fringe area. My old deep fringe yagi antenna did a pretty good job until the pre-amp died. The new antenna is even better. The total number of Channels I now get, including sub channels is 36. This is 10 more than with the previous antenna when it was working.

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Company Response

Thanks Mr. Foster was a pleasure to work for you

Craig in Milton
Craig in Milton
0 reviews Milton, ON
10/10

Antenna Installation

Excellent work. Very professional. Did a great job. Worked to what we wanted with no issue. He arrived on time and ready to work. Did the job efficiently. Kept to his estimate with no question. Left the job site immaculate. I highly recommend this company for antenna work and installation.

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Company Response

Thanks craig

Harley in Toronto
Harley in Toronto
1 review Toronto, ON
10/10

Antenna removal

I called Christopher about an HD antenna that had become loose on my roof. He said he was in the area and would be at my house shortly. He arrived within an hour and a half, and had the antenna down in less than an hour after that. I wish all contractors were as prompt, responsible, and efficient as Christopher. Bravo to him and his company.

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Company Response

Thank you sir it was a pleasure working for you

Wilson in Richmond Hill
Wilson in Richmond Hill
1 review Markham, ON
0/10

Ketchen TV Antenna

Chris did not get my Kitchen TV Antenna working. Amateur and He made a mess of my house by walking up and down with his shoes on for 2 hours. I realized too late that he could not do the job and asked him to leave and he charged me $125.

I am not angry and I think this is a fair review. I paid Chris because I felt that I had to pay for my own mistake for hiring an Amateur. I am writing so other will not make the same mistake.

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Company Response

I'm sorry you feel that way Mr. Wilson
I'm a good technician but I'm not a magician I can't make wires appear in your attic that aren't there spent an hour and a half checking your system checking all the wires you said they were in the attic and none of them lead to your kitchen Should I have not been paid for my attempt to trace wires that are not there anyone who reads your review is going to realize you're just an angry man definitely not an accurate review of me
After reading your response to my response I hope you found someone to find the wires in your attic and get your TV working
After all I'm only an amateur

Private User
Private User
Private User reviews Toronto, ON
10/10

Antenna Removal

Christopher and Kathy came to help us remove an old, tall (60ft) metal antenna attached to our house.

They did a quick efficient and cost effective job removing the antenna, which speaks to his depth of experience with this kind of work. Christopher also handled our many questions about the risks of the job with patience and cheerfulness, and we saw as soon as he began to work that he worked with care to mitigate any risks.

He stayed on his quote and time expectations as well.

Thanks Christopher, so happy to have that thing gone!

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Company Response

Thank you very much I'm glad it's gone and I'm glad it went well Enjoy your new house

Navaz
Navaz
2 reviews Mississauga, ON
10/10

Installation and aiming hdtv antenna

Called Christopher yesterday cause antenna had broken off the wall and was hanging. He came today and reinstalled it properly,aimed it and grounded. Bonus we got more channels than before. Greatly recommend him.

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Company Response

Thanks Navaz
It was a pleasure to work for you thanks

Gord in North York
Gord in North York
0 reviews Markham, ON
10/10

Well Done

I called yesterday, and he was able to show up this afternoon. The problem was a loss of signal strength causing the complete loss of Buffalo PBS (ch. 17) and poor signals for other channels. It was finally traced to poor connections on a lightening suppressor. For that price, the antenna direction was adjusted, and the coax cable replaced. This is a professional grade supplier, who has the tools and parts to do the job correctly the first time.

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Company Response

Thanks Gord
Beautiful review

elizabeth in Mississauga
elizabeth in Mississauga
1 review Mississauga, ON
2/10

adjusting antenna

I needed to adjust the antenna. After he cleaned it, it was not bolted back properly. it is worst now then before he did anything. When I called him back, he told me I'm not telling the truth. And did't do anything about it.
My antenna is constantly moving. now I have about 3 channels, sometimes 11 channels. Its have to be stabilized . When you came here it was a lucky day, with about 20 channels. I can't depend on it, because it is constantly moving. Its have to be bolted properly.

0 of 1 people found this review helpful.
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Company Response

Hi Elizabeth I'm sorry you're antenna is giving you problems
I came out to your house I checked the reception you were doing very well I check the angle with a compass the antenna is properly set up I told you I couldn't get on the roof in the winter I came all the way out to Mississauga I didn't charge you a penny
Just tell me what you'd like me to do I will do it when the weather gets a little bit warmer I don't think this review is accurate thank you

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dr. Antenna

Can you believe Doctor Antenna has been around for ten years? I can't!
What I can believe is I must be doing something right. This year alone I have had at least seven people re use my service on the new houses they purchased. I can't even begin to count how many people have referred me to their friend and families.
***
When you call Doctor Antenna, I am proud to admit that you deal with me and only me. It's still a small company and I believe it's strength is derived from it's person-ability. As my ninety-two year old dad always said: "I'm the Chief Cook and Bottle Washer".
***
Another thing that surprises me every day is that so many people call me asking me to fix an antenna that was installed by someone else....why aren't they getting the original person to fix their own work? My take on that is that the other installer is not big on the after sales service, or they simply aren't in the Antenna Installation business any more!
***
At Doctor Antenna we (I) install, guarantee and fix my own work and apparently other people's work as well!!! I'll even go as far as giving you a guarantee on my repairs of other people's work! If I am putting my company's reputation on the line to fix other's mistakes, heck, I"ll give you that guarantee and stand by my work.
***
In closing, Doctor Antenna will provide you with the best quality, insured, safe install your dollar can buy.
And don't forget about Doctor Antenna's other services. We have been safely removing old TV Antenna Towers from both residential and commercial properties for ten years. Those old, out of date satellites that litter almost everyone's house, the huge old black satellite dishes that you find in peoples back yards and on top of old sports bars, never to be used again are all removed by Doctor Antenna.
​​***
As I have said all along...."Tune Into the Logical Solution", let me be the next Doctor that makes a house call to your home.
***
Thank you again for your patronage to Doctor Antenna,
***
Christopher MacDonald, Founder, President and CEO​

CATEGORIES
Satellite Sales & Service
SERVICES
TV Antenna, HDTV Antenna, Satellite, Set Top Box
WEBSITE
http://www.drantennatoronto.com/
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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