I reached out to Homestars to find a new security system provider after having the same system for over 20 years. I had the option of sticking with my same provider, going to an alternate provider that was used by my family member or try someone new.
I was keeping an open mind to what route we were going to go, and Rhoan promptly reached out and provided top notch advice on what options were available to us.
He educated me on going with cameras, or just sticking with a traditional alarmed system. He also explained the options on having the system monitored or not. In no part of our discussions did I feel like he was trying to “push” a sale. In fact he was quite happy to offer a scaled back system and how that could work for our needs.
I felt comfortable with Rhoan, I felt he was honest and sincere, and I felt the pricing was fair and reasonable. The installation was also excellent and very professional.
The other companies that I reached out to?
One wouldn’t return my calls.
The other gave me a 3 word sentence email response “$40 per month”.
I would recommend Rhoan his company to friends and family in a heartbeat.
Thanks so much Rhoan!
- Company Response
Wow! We appreciate this beautiful and thoughtful review. It was a real pleasure working with you and it was even better getting to meet you. We are always here when needed. I appreciate your business and for taking the time to write such a lovely review.