Reviews

4/10

I had a mouse problem in my house. PCO laid some traps in my house and also put some bait traps outside my house in my yard. They charged me approximately $500 per year to maintain these traps. All they did was come and replace the bait. If I could buy the bait, I could do it myself and not be charged such an expense.

Approximate cost of services:
$1,000.00
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6/10

Milani came and removed and replaced my hot water tank. The tank was not leaking but was showing signs of rust and could go at any moment. They were very professional and courteous. They are not the cheapest out there, but I do trust them to do quality work for me

Approximate cost of services:
$1,000.00
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4/10

I had Retrotek windows replace 4 of my back windows. The windows were installed very quickly but I would have hoped that more care be taken when removing my old windows. The stucco cracked and I had to refinish one of the window sills. Additionally, one of the screens had a small hole in it, which was never replaced, even after calling them and informing them.

Approximate cost of services:
$2,500.00
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Company Response

hello,

thank-you for your comments regarding your window purchase experience.
generally, existing window frames come out quite cleanly, but there are times when frames are more difficult to remove hence we always like to inform customers before starting a job what they may expect from the removal process before any actual work is done. We always try to keep any damage to a minimal but at times can seal up any cracks that may occur. Existing conditions of stucco/drywall/plaster/sills is critical to what may happen to these items when removal of frames are done. If conditions are in poor shape, then you may expect some damage to happen (this goes for any company). Again, we try our best to keep things to a minimun and at best inform you when conditions may be a bit suspect.

Retro teck

8/10

I had Roto rooter clean my drain tile all around my house. They were there for a couple hours and I was shown how the water now flows cleanly with out debris or sediment. They were neat and professional.

Approximate cost of services:
$400.00
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8/10

We used this company to pave over our driveway which was made of gravel. They were very efficient and had a large crew which completed the project in a day. The dump trucks and paving eqpt were on time and there were not any hidden costs.

Approximate cost of services:
$5,000.00
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6/10

We used this company to paint the inside of my moms apartment. Although it was not a big job, it was done very well and with care. We like the colors that were picked and it has brightened up the place very nicely.

Approximate cost of services:
$1,000.00
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6/10

We used Sears to assist us in planning our renovations to our house. Without having much experience, it was nice to get some expert advice on appliances and fixtures. In the future, we are more informed and know where to get helpful advice.

Approximate cost of services:
$5,000.00
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6/10

I used this company to do a basement bathroom renovation a couple years ago. I had a tub, sink, shower and flooring installed. They did the job satisfactorily and on budget. They do an efficient job and assisted in giving me styling ideas and also provided options on faucet types and selection.

Approximate cost of services:
$2,000.00
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6/10

This company corrected my leaky water leak in a professional and efficient manner. I would use them in the future, but hopefully I do no neeed their services anymore as all the updates and renovations are complete at my house.

Approximate cost of services:
$500.00
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Company Response

Hi Ken,

I would like to thank you for taking the time to write a review. I appreciate it when someone is able to give us feed back so we can strive to provide superior service. I do not recall doing this work for you so in order for us to provide better customer care I was hoping you could recall the date or invoice number of the service call and which technician helped you?

If you prefer you can email me. graeme@watermarkplumbing.ca

Thank you,
Graeme Fraser

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I would like to thank you for the renovations you did to my house this past while. Everyone that has viewed the renovated basement has been very impressed. You are a skilled craftsman and I would not hesitate to have you work on my house again. Most of all, you are honest and dedicated to getting the job done right and satisfying your customer.

Approximate cost of services:
$6,000.00
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Company Response

Thanks Ken. Maybe I will see you in the spring to tackle that deck of yours. Take care.