double glazed window installation
I had Retrotek windows replace 4 of my back windows. The windows were installed very quickly but I would have hoped that more care be taken when removing my old windows. The stucco cracked and I had to refinish one of the window sills. Additionally, one of the screens had a small hole in it, which was never replaced, even after calling them and informing them.
- Approximate cost of services:
- $2,500.00
- Company Response
hello,
thank-you for your comments regarding your window purchase experience.
generally, existing window frames come out quite cleanly, but there are times when frames are more difficult to remove hence we always like to inform customers before starting a job what they may expect from the removal process before any actual work is done. We always try to keep any damage to a minimal but at times can seal up any cracks that may occur. Existing conditions of stucco/drywall/plaster/sills is critical to what may happen to these items when removal of frames are done. If conditions are in poor shape, then you may expect some damage to happen (this goes for any company). Again, we try our best to keep things to a minimun and at best inform you when conditions may be a bit suspect.Retro teck