Reviews

10/10

Noticed a small issue with my invoice after the work was completed. I got in contact with Dave and he quickly resolved the problem, with the utmost courtesy and professionalism. Not every job runs 100% smoothly but it's how the issue is fixed that differentiates the good from the bad. Thank you Dave for the service, we'll definitely see you again next year.

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Company Response

Thank you for the great review.

Dave

10/10

I have been a loyal customer of Patrick's for over 7 years and it is loyalty well deserved. Magic Monkey has cleaned my eaves troughs in the spring and fall like clockwork and as the reviews indicate, the team works safely and meticulously. This year I decided to purchase gutter guards as I was tired of fighting a losing battle with the enormous oak tress surrounding my home. I contacted Patrick and he assessed the job, provided the options and answered my endless questions on the product and installation, with the friendliness and professionalism I've come to expect. I noticed a small problem after the job was completed and I knew from my past experience with Magic Monkey, that I wouldn't have any trouble getting Patrick to check it out and he did so promptly. In an industry that is full of bad trades / contractors, Patrick and the Magic Monkey team are a breath of fresh air. Their work is guaranteed and their service is second to none.

1 of 1 people found this review helpful.
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Company Response

Thanks Faye, we strive at providing the best quality service possible and appreciate your loyalty and trust over the years!

10/10

I am returning client of Art Metal Workshop and even though the railing I commissioned the 2nd time around could have been considered a "small" project, it was treated just as importantly as my original purchase. It was easy and pleasant communicating with Eugene and his team, the final product was high quality and the installation was very well done. Thanks again Eugene.

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Company Response

Thank you Faye

10/10

It is my sincere pleasure to recommend Borrice Mechanical. Leslie and his team started working for us a little over 5 years ago, when I enlisted the company to supply and install the new HVAC system in our new home. Leslie provided us with information to help us make an informed decision on what to buy (i.e. furnace, air conditioner, hot water unit etc.) and took his time to assist us to understand the “Mechanical” part of the building process. Every step of the way he patiently and professionally answered all our questions and made himself available (onsite / over the phone) whenever we needed to speak with him. The quality of the work completed was not only evident when it came time for the building inspections (each milestone was passed without an issue) but even more so now, in the level of comfort and efficiency we have in our new home. Our gas and water bills have never been lower! Needless to say, we continue to rely on Borrice Mechanical to help us with the annual maintenance of our furnace, air conditioner and hot water unit. They provide a high level of service and quality at reasonable and fair prices. This is a professional, responsible and dedicated company that I never hesitate to refer to others.

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10/10

It's been quite a while since I've written a review but I wanted to write one about my experience with PurePro Window Cleaning. I contacted this company because I loved the idea of having the windows in my two storey home cleaned without the worries that come with me watching workers up on ladders around my home. I had never seen window cleaning performed from the ground so I must say that I had quite a few questions. When I contacted PurePro I spoke to Peter and he was patient and professional, taking the time to answer ALL my questions and book my cleaning appointment. Peter arrived as scheduled and completed the job as advertised. Not only were my windows cleaned with feet firmly planted on the ground (!) but my window sills were cleaned too! Honestly, they never looked better! Thank you Peter, for saving my husband the annual chore of climbing the ladder after companies are done their work. We are very satisfied customers and with prices this reasonable, we will see you in the Fall!

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Company Response

Thank you Faye for your glowing review. There is no better compliment than a happy customer and that is our number one priority.

9/10

This company was referred to me by my brother's contractor and my kitchen cabinetry is more beautiful than words can describe. The finishing detail (crown moulding) is gorgeous and the price of the cabinetry was $5,000.00 less that the estimates I received from big box stores! The only negative in the entire experience was that I wasn't asked whether my fridge door was "left swing" or "right swing". The fridge cabinet was snug and because of the position of the fridge in my kitchen (next to a wall) I couldn't open the fridge door. without hitting the wall. I ended up buying a new fridge to work with the cabinetry but this all could have been alleviated if the question was asked by the professionals?! All in all, a great price for a great product (communication could be improved upon).

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10/10

Roy was a pleasure to deal with! I received a price for the work to be completed during my initial phone call and there were no surprise charges when the job was done. Roy took his time and explained the process every step of the way, he answered questions with patience and professionalism. I will use his services again and will definitely recommend him to family and friends. Thanks Roy for your excellent work and I am so sorry the review was completed so late!

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10/10

This is the second time I have purchased my fixtures and marble from Tiles Plus. I called 5 years after my first bathroom renovation and spoke with the owner, who gave me the same competitive pricing I received the first time around, with no hassle at all. From there on in, I dealt with Lauren. She was simply a delight every single time I needed to speak to her and I called often (i.e. for questions, for clarification, to return merchandise, to ask for delivery etc). She is very quick and smart and always made me feel like a valued client. I never questioned her ability to handle my orders. When I receive great service, I am a faithful customer. Tiles Plus will get my referrals and business again.

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10/10

I have encountered countless trades attempting to gouge me for money, I knew from the moment we spoke that Roy was not one of those people. He was patient in letting me explain my problem and when I asked him very directly how much his services would cost, he was forthright (honest) and well bellow what other companies charge for the same service. His communication was amazing, his services reasonable, reliable and very importantly, effective in fixing the problem. His knowledge obvious and very appreciated. Thanks Roy, you will be highly recommended by our family and your number will be stored in our directory! Integrity is hard to find, we wish you continued success in your line of work.

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10/10

My new doors are one of the most beautiful features of my home. I cannot begin to describe the quality of Gabriel's (the installer) work. It really is like nothing I have ever seen before (no exaggeration). He took two days (a full 7 hours each day, to properly install and finish each door) and you would never know he was even there with the way he cleaned up after completion. I have had the biggest of critics in my life gawk and praise the workmanship. Please do NOT hesitate to entrust this company with your business. Their product and service may not come cheap, but they are worth every single penny. Thank you Alex, you delivered everything you promised. Gabriel, I cannot thank you enough, you are an artist!

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Company Response

Hi Faye,
I appreciate your business very much. Thank you for your excellent review.
Sincerely,
Alex

10/10

I have been involved in a full home renovation and at times, dealing with trades has been difficult. I had a completely different experience with Frontier Flooring. I shopped for the lowest price on the hardwood product I wanted to purchase, that is how I discovered Frontier Flooring. Frontier came in at $1.00 less/square foot for the brand I was interested in purchasing, which resulted in a $1,000 savings for me. The installation was a breeze and the quality of the workmanship was remarkable. Peter came to our home (which is in the other end of the city) to assess the square footage and the condition of my sub-floor. Frank was always available when I called the store with questions and Vitali, the installer, was extremely knowledgeable, helpful and a true expert in his area of expertise. I am so happy to have put my faith in this company because I now have beautiful floors for life. Thank you to Frank, Peter and Vitali. I will definitely recommend you to family, friends and co-workers. I wish you the continued success that you deserve!

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10/10

Rivermede just finished the marble tiling at our home. My intention for writing this review is to recognize Rivermede for the exceptional level of service and workmanship they provide. I know how difficult it is to find a contractor that you can trust to install marble and I am so glad to have entrusted Severino and Tulio to do the job. I cannot say enough about the quality of the workmanship. The floor was prepped perfectly, the brickwork and diamond patterns cut and placed with a level of precision and symmetry that I have never seen before! Severino and Tulio arrived on time, every day. They even made it out from Woodbridge to the Beaches during two snowstorms! The job was completed exactly when promised. I would not hesitate to refer Rivermede to others, as they are worth every penny! I hope to post pictures of the marble install shortly!

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10/10

The railing is stunning, the quality of the workmanship is great, the installation was professional and the customer service was prompt and courteous. Thank you to Eugene, his Dad and the installation crew!

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Company Response

Thank you Faye for your kind words!

10/10

Andrew was knowledgeable and professional. He arrived on time to provide an estimate and always returned my calls when I had questions about the job. His crew arrived on time and went above and beyond the scope of the job, assisting me with cleaning the wall crevices before spray foaming. The work was perfect and I know that my family will really feel the effects of going with this insulation in the winter and summer months. It was a real pleasure dealing with Foam Factor and I wouldn't hesitate to recommend them to friends and family!

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Company Response

Thank you Faye.
We are very proud of our team members. We hire the best and pay them accordingly. While others may try to economize on labour costs. We feel that the skill of our sprayers are the heart and soul of our business. The chemical costs of foam are very high. If installed incorrectly, you can have a very expensive and poor performance level job. It just does not pay to economize on the talent. More Customers should be concerned with who is installing the product equally as much as what is being installed.
Thanks again, The Foam Factor Team.

10/10

We recently contracted Eddy’s Demolition and Excavation Limited to completely gut the inside of our home and excavate a rear addition. My intention for writing this review is to make sure that this company is recognized for their exceptional level of service and workmanship. The demolition was a nightmare of plaster and lathe, typical of a 105 year-old home. What completely surprised me is how meticulous and thorough Eddy’s was of clearing the house of items left behind by prior trades. They removed all the de-commissioned knob and tube wiring and old gas lighting pipes hiding within the walls. The job was never rushed and we were left with an interior that was a clean blank slate with which to build on. The excavation wasn’t without its setbacks but Eddy’s found a way to handle it all. In the end, the job was completed on time, on budget and the city inspection was promptly approved. We live in the Beaches, an area that is notorious for difficult neighbours. During the demolition and excavation process, Eddy’s machines were “tagged” by neighbourhood children; their employees harassed by “concerned” neighbours and the city inspectors and officers were summoned unnecessarily despite valid building permits issued for all work. Despite this Eddy, Nathan, Jonathan, Mike, Ryan and the rest of the team never complained, remaining friendly and professional, throughout the course of the job. Donna even went to bat for us when another company didn’t complete the work they were paid to do. She contacted them on our behalf and in the end, Eddy assisted us in getting the job done; going above and beyond the job that he was contracted to do. This is the outstanding level of service that Eddy provides its clients. We have hired many companies to work on our home in the past and none have provided the level of service and quality of work Eddy’s does. Eddy’s was referred to us and I would not hesitate to also refer them to others as they are worth every penny. Referrals and word of mouth are vital to the success of any business and now I understand why Eddy’s is so successful. To everyone at Eddy’s Demolition and Excavation Limited, we cannot thank you enough.

2 of 2 people found this review helpful.
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