Our washer was making horrible noises so we called Octopus Royal to see about getting it fixed. Our tech was amazing and diagnosed the problem right away. They ordered the part and he came back to install it. When he opened up the washer, though, everything was reeeaaallly broken. He advised us not to fix the current washer and to get a new one. He then refunded the money we paid for the part and helped us carry our washing machine pieces to the garage. We were so impressed with his assistance and honesty. Great job, Octopus Royal. We will use you again!
- Company Response
Thank you Jessica... some times the best repair is to buy a new one... we are very happy to help and do it with passion..