I’m sure they do beautiful work but probably not suited for smaller jobs. Perhaps it was because it was late in the season but we were never made to feel like we were a priority even after paying for a concept drawing and providing a deposit for the work. It was disappointing the job was never started. But I do believe they do very nice work for projects that are larger in scope.

I was pleased that they provided a prompt refund of the deposit. Unfortunately not for the drawing which was prepaid with the understanding that it would be a credit once we signed a contract.

Again I am not posting to be negative about the company. I just want to share my experience as a novice for someone looking to do some work in the future. I never factored in the possibility that the work would not be completed and the cost of the sketch would not be absorbed into final cost of the project. Any new firm would work and revise from their own drawing before beginning a job. Just something to consider if you are on a budget.

Percy & Vera We would not hesitate to call Marcello/Project Mgr & his efficient crew to do more work for us. We are pleased with the excellent quality & professional service we received they far exceed my expectation

We're really happy with Royal Stone company! They're very professional and friendly people, it was a pleasure to work with them. Excellent quality and accuracy. We choose an exposed aggregate and have no regrets with our decision, our house looks absolutely gorgeous with the new landscaping now.

So impressed with the Royal Stone team. From design to installation, best in class in my books. Basically dug out the entire backyard in a day, and graded and reset in a day. No time wasted. The crew is large but efficient. Thanks again to Evan and team for everything.

An amazing project delivery. Well designed and delivered. Great comments of "Good job!" by passerby and neighbours. A friend said "A very satisfactory, admirable and pleasing job". Well laid stones and well delivered project. Worked within the timeline. Amazing workers/staff. Project manager Tim Flyn did a wonderful job.

Thank You Aqua Spa Pools for making our dream backyard oasis a reality. We love the transformation of our basic yard turned into a amazing space for our family and friends to enjoy. Evan was so great to work with, he is incredibly knowledgeable, experienced and so responsive to any questions we had. He helped us design and pick all the colours and we love it and get so many compliments on the stonework, pool liner colour and pavilion. If you are considering a pool I would highly recommend you get a design from Royal Stone Landscaping and Design, it is to spec and they think of everything for you.

Working with RoyalStone was a great experience from beginning to end. They designed our backyard and answered all our questions in a timely manner. They turned our backyard into our little getaway where we can enjoy our summer days. I highly recommend them to anyone looking to do whatever it is.. because they do it all!

There is no substitute in the business!!! These guys are absolutely amazing form start to finish!!!

I don't usually take the time to write reviews, but I was just so impressed by this company that I had to share. Our landscapping was incredibly dated (1990s) and we needed a total makeover. We were referred by friends and from the moment my wife and I walked into the office to talk about our landscaping project they were incredibly professional, knowledgeable, and welcoming. They guided us through the whole process, did 3D renderings of our plans so that we could actually visualize what we were getting, and the pricing was very reasonable.

When it came time to do the work, the crew was fantastic! They were very friendly and respectful to both ourselves and neighbours. They got the job done incredibly fast with zero compromise for quality while taking the time to work in a very clean and tidy manner. When they left the job site it was spotless.

Our neighbours and ourselves were just blown away by the work and I'm sure I'll see them on our street again.

The work performed was excellent. From start to finish Marcello the project manager , was there to ensure every task was done properly and as decided upon.
We have received many compliments from people in our neighbourhood. The driveway and walkway was completed with exposed aggregate and really changed the appearance of our home. All the workers were on time everyday and very professional.
Andre
Maple ontario

Update- owner contacted me directly and the issue was finally resolved. He dealt with it quickly and kept in touch until it was completed. Thank you, Ken. This simple repair done in a timely manner would have earned Royalstone a higher star rating. The stonework was done very well.
Thank you to Homestars for providing the opportunity to share the review.