Reviews

10/10

This is my second time dealing with this company. First time was five years ago when Paul came, checked the air ducts and decided they did not require cleaning. I was pleasantly surprised that Paul did not charge me for the visit. So, I booked the company again last week for cleaning. The service provided by this company is absolutely first class - friendly, professional and efficient. I would recommend the company without hesitation.

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9/10

Great service from the salesman at the Woodbridge store (Inder). He had very good knowledge of the product and answered all my questions thoroughly. I deducted one point from my score as the delivery service did not notify me of the delivery time one day prior to delivery.

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10/10

Ray and his team were truly customer oriented and professional in providing detailed explanation of removing the raccoon and four babies from the attic, including locating the babies and installing a one way trap door to get rid of the mother. The raccoon and babies were gone the next day. I would recommend them if you are looking for a prompt and professional service.

0 of 1 people found this review helpful.
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Company Response

Thank you Philip. Reuniting baby raccoons with their mother can be a tricky task. Raccoons can abandon their young. We are glad the ending to this story was a happy one.

10/10

I called the company about leaks on the front windows installed by them about 8 years ago. The company warrants the windows against defects for 10 years. The owner asked that I sent him photos + a copy of the invoice. I sent these in three weeks ago. I have not heard from the company since. Hopefully, the company will get in touch with me. If so, I shall update my rating accordingly. Subsequent to my review, the company did replace the faulty windows (there were 11) to my complete satisfaction at no cost to me. Thank you, Pavel.

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Company Response

Hello Phillip
We are working on your service call
The pictures we did receive and what you have is the Low-E coating wearing off. They are not leaking.
What we will do is just change your glass.
Our glass line was out of order for 1.5 weeks and we are very behind on our production.
I promise we will fix it as soon as possible.
Thank you

10/10

I called Crackmasters after checking their reviews on Homestars. The leak had been fixed 20+ years ago by the builder from both the inside and outside, but leaked again recently. Jose came on time and answered all my questions as to the various procedures used to fix cracks. He was efficient, courteous and professional in his work and completed the work in about 2.5 hours. He left the job area clean after. We've had a couple of heavy rain since the work was completed 2 weeks ago and there's been no problem. Of course, Crackmasters has a transferable life time warranty on their work. I would highly recommend the company.

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Company Response

Glad we could help out Phillip!

10/10

Nima and his crew came at the appointed time and proceeded to take out the old equipment and install the new one. He was very efficient, professional and completed the installation within 3 hours. I have had the air cond for 2 weeks and it works beautifully.

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Company Response

We really appreciate your business and looking forward to help you with your other hvac projects.