Mr. Heat Mechanical Inc.

Heating & Air Conditioning
Richmond Hill ON L4B
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Heating & Air Conditioning
Mr. Heat Mechanical Inc.
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97%

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Reviews for Mr. Heat Mechanical Inc.

Average customer rating:
9.8 10 (197 reviews)

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Anonymous
Anonymous
3 reviews King City, ON
10/10

Fireplace Pilot light

Mr. Heat came and fixed my pilot light that would not go on. He also showed me how to troubleshoot it myself if it happens again in the future. Very helpful, professional and timely. Thank you!

Approximate cost of services:
$10.00
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Private User
Private User
Private User reviews Oshawa, ON
10/10

Service gas fireplace

Called Mr Heat and someone answered the phone!!
Thats a bonus in these days!
I explained my pilot light wouldnt stay on
They sent me a technician same day
He had to replace a part and had part on truck
Job got done and he cleaned the whole fireplace inside and out. Fantastic work!!
Will use this company again as they do lots of things.
Google them!

Approximate cost of services:
$450.00
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Company Response

Thank you for your business and positive review.

Private User
Private User
0 reviews Aurora, ON
10/10

New furnace installed

Simply amazing quality work and customer service. Million times better than the other company I dealt with for my previous furnace. Feels awesome to have someone I can trust

Approximate cost of services:
$4,000.00
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Company Response

Thank you for your business and positive feedback.

Vaughan 65
Vaughan 65
0 reviews Richmond Hill, ON
10/10

Furnace inspection and repair

TRUSTWORTHY, EXCEPTIONAL and KNOWLEDGABLE SERVICE -- We were very happy with our residential service from Mr. Heat. They were quick to respond to my call and made a service visit promptly.
They were knowledgeable, efficient and very professional. Performing quality work, while explaining everything to us, so we could understand the issues and repair. We will definitely hire them again. I would highly recommend them to anyone that has any HVAC issues.

Approximate cost of services:
$500.00
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Company Response

Thank you for your business and positive feedback.

Club 71 in Toronto
Club 71 in Toronto
3 reviews Toronto, ON
10/10

Outstanding Service

Outstanding service consistently on multiple service calls over the years. Expertise with diverse HVAC systems, including our boiler, AC, steam humidifier, Hepa filters and UV rays. Persistence and creative cost-efficient solutions to diverse troubleshooting problems have been much appreciated. Professional, honest and dependable. Highly recommended.

Approximate cost of services:
$450.00
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Company Response

Thank you for your business and positive feedback.

vladlouk in Richmond Hill
vladlouk in Richmond Hill
0 reviews Richmond Hill, ON
10/10

Excellent service!

We have been happy clients for about 10 years. Nemah provides a great service, prophylaxis and a technical support for our furnace and AC, whenever it is needed. He is a very knowledgable and very experienced. The customer service is excellent, and he is always very responsive and very reliable. Mr. Heat Mechanical Inc. is a great company!

Approximate cost of services:
$190.00
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Company Response

Thank you for your business and positive feedback.

Private User
Private User
1 review Gormley, ON
10/10

Service

Nima from Mr. Heat is always professional, reliable and efficient. The job is always completed as promised and shows up on time. Thank you for being our go-to Gas technician.
We highly recommend his business 100 percent you will not be disappointed!

Approximate cost of services:
$200.00
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Company Response

Thank you for your business and positive feedback.

Private User
Private User
Private User reviews Oshawa, ON
10/10

Furnace and Fireplace

Prompt, courteous, friendly and reasonable. This company has been taking care of my furnace for 8 yrs now. Would not change over to anyone else.

Approximate cost of services:
$140.00
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Company Response

Thank you for your business and positive feedback.

csrking
csrking
2 reviews Toronto, ON
10/10

glad I found them

I had an issue with an aging gas fireplace that other companies had no idea what to do about so I was thinking Id have to replace the whole thing but thankfully I found Mr heat mechanical and the guy they sent diagnosed the problem, explained it to me clearly, and had the parts to fix it on hand during that visit.
Other services calls with them have been prompt, professional, and helpful with advice and explanations.
They are now my go-to for anything hvac or gas related.

Approximate cost of services:
$200.00
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Company Response

Thank you for your business and positive feedback.

richard in Toronto
richard in Toronto
2 reviews Toronto, ON
1/10

Fire-place repair charges excessive

We had a pilot light problem. We were told the gas was blocked at the pilot light from corrosion. We were advised the the whole unit head had to be replaced
-Pilot Assembly
-Fast Acting Thermocoupler
The whole job took about 1 hour and the charge was $610.We agreed to have the job done in ignorance, not knowing how simple the replacement would take. We recieved a reciept with no breakdown of the parts and labour. When I called the company and complained the only resolution
offered was to come and remove the parts. That was a ridiculous and
unaceptable solution. The person I spoke to became very defensive and in my view abusive. I explained that I wanted to come to a reasonable solution and remain confident in the companys ethics. I requested a break down of the charges and told the person I would be writing this review.
We are retirees and cannot afford to be used this way. We believe this
price is excessive given the time required and the lack of explanation in advance.

Approximate cost of services:
$610.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback. We understand that you may have had different expectations for the job that was completed, and we are sorry to hear that you felt the cost was excessive.
However, we would like to address the issue of the threatening behavior during your call to our office and the attempt to negotiate the agreed upon cost. This behavior is not acceptable and goes against the principles of respectful and professional communication.
We take customer satisfaction seriously, but making threats or attempting to negotiate the agreed upon cost is not an appropriate way to resolve a disagreement. The cost of professional repair services is not negotiable, and we provide a fair and transparent pricing structure for our services.
We are committed to providing excellent customer service, but we cannot allow this type of behavior to continue. However, we will not tolerate threatening behavior and will take necessary measures to ensure the safety and well-being of our employees.

Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Heat Mechanical Inc.

Mr. Heat Mechanical is HVAC-R Contractor (Heating Ventilation & Air Conditioning & Refrigeration) specializing in Sales Repair & Installation of Heating and Cooling equipment covering the Greater Toronto Area.

Gas Piping for BBQ,Stove Range & Pool Heaters, Central Air Conditioning Sales & Service, Gas Furnace Sales & Service, Commercial Packaged Sales & Service, HRV & ERV Sales and Service.

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CATEGORIES
Heating & Air Conditioning, Fireplaces, and Solar Water Heating
PRODUCTS
Lennox Furnace, Lennox Air Conditioners, Fireplaces, Humidifiers, HRV, ERV, HEPA Filters, Electronic Air Cleaners, Rooftop Commercial Units, Garage Heaters, Unit Heaters, Infrared Tube Heaters, Ventilation Fans, Hot Water Heaters, Tankless Water Heaters, Underground or Above Ground Gas Piping, BBQ line, Stove Gas Lines, Chimney Liners.
SERVICES
Gas Furnace Repair,Lennox Furnace Sale & Installation,Gas Fireplace Repair,Home Humidifier Installation and Repair,Installation of Indoor Air Quality Equipment
BRANDS
Lennox,Carrier,Goodman, Keeprite, LG, Navien, Rinnai, VanEE, GeneralAire, Aprilaire, Honeywell, Trane, American Standard, Bryant, Rheem, York, Nepoleon, Continental,Majestic,Valor,John Wood.
SPECIALITIES
Residential, Commercial, Industrial
WEBSITE
http://www.mrheatmechanical.com
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
15
RETURN POLICY
Yes. Conditions Apply. Call for details.
PAYMENT METHOD
Cash, Cheque, Visa, Master Card
LICENSES
Gas Technician 1 & 2, Refrigeration & Air conditioning License 331A & 313D
MEMBERSHIPS
HRAI Member CompanyTSSA Registered Contractor
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
May Vary By Product
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.