Reviews

10/10

Ruben and his crew did a fantastic job. I had several shingle problems over the past two years from a newly laid roof by another company. Ruben always came to fix my problem. He even came on the day he returned from his vacation. I finally decided to put another new roof. The fellows came on time, acted professionally, did a fantastic job and cleaned my whole area. They even cleaned my eavestrough. From talking to Ruben you can tell his sincerity in doing a great job. I have recommended him to some neighbours who are very satisfied as well. I will continue to recommend his company. Thank you again Ruben and crew for a job well done

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10/10

What a great team. This is the second time that I used Convertible Heating for a new furnace and A/C. Marnie was very personable and friendly when she came to give me my quote. She very patiently listened to my concerns and she answered all my questions in a manner that I could understand. The installers that came, Dave and Greg, were superb. They were very efficient and professional and they cleaned up after themselves. When Dave first came in he mentioned that he installed my old furnace 17 years ago. That’s saying a lot these days. You don’t hear about that kind of loyalty very often these days. Again thank you Team Convertible. I will definitely pass your name along

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Company Response

Susan - this is so lovely
Thank you for this review- I appreciate it more than you know.

It's extremely satisfying to earn someone's trust - twice in 20 years.

We look after our customers as if they were our own family members -

And the real secret to our success is that we take care of our employees as evident in the fact that David your technician installed your furnace 20 years ago as well as your new one this week and he will be here until he retires just like our all of our dedicated and technicians.

Thank you again Susan -we appreciated you.

Marnie Amodeo GM

10/10

Kiya and his men are a very hard working team. From the initial consultation to the final inspection, Kiya was professional, considerate and honest. I knew that I was in good hands. He made me aware of things that I hadn't noticed. The knob and tube removal along with some new lighting in my old house gave them challenges but they persevered and did a great job. The price that I was quoted was fair. I won't hesitate to call them in the future. I have already passed on his name. Thank you Kiya, Jack and Ali.

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Company Response

Thanks a lot

8/10

Serviceman Sean came when he said he would. He did a thorough cleaning in a timely manner. He explained what he did and he gave me great information when he answered my questions.

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Company Response

Hi Susan - Thank you so much for the wonderful feedback, I will certainly pass your note along to Sean!

10/10

My large living-room and dining-room windows needed replacing. They were of the old design with the lead ballasts. Murat and his partner arrived when they said that they would. They worked thoroughly and cleanly. They were also very professional. I am now the owner of two beautiful windows. Even my neighbours have commented on them. Thank you Murat and partner and of course Brock windows. I have already recommended your company to several people.

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Company Response

Hi Susan, You are very welcome & also Thank you for acknowledging Murat & his partner! We are so flattered to hear that you & all you neighbours are so impressed with their work!! Make sure anyone you recommend lets us know that you gave our name to receive a special referral gift from us!!

10/10

I called regarding insulation between the houses. Boris came to inspect the property. He didn't find any problem or entry of any animals and he placed a wire mesh over the stove exhaust all at no cost to me. I found the service to be impeccable. Boris was very polite and thorough in explaining the situation. I would definitely use the company again as well as give their name and number as a referral. Thank you Boris

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Company Response

Susan, one of the first signs of a wildlife intrusion is finding insulation on the ground beside the house. Fortunately for you the insulation is probably from a neighbours attic. Thank you for your kind words regarding Boris. I will be reading your review at our next meeting. Brad Gates, B.Sc., Owner/President