We had a family of starlings take up house in one of our vents. I called AAA and got straight through, after discussing what the problem was I was given a date within 3 days (even though it was the Victoria Day Weekend). Justin arrived slightly early and ready to get going. He was incredibly friendly and pleasant (and didn’t make fun of me for running over a garbage bin...LOL). In all, the consult, removal of nest and prevention of future problems was completed in less than an hour. I couldn’t be happier with the service and would happily recommend AAA to friends and family. As for Justin, he is a great asset to the company and an all round nice guy! Thanks so much for getting rid of the problem and for a very reasonable price!

Removed a raccoon mother and her 4 babies. Installed a one way door for the mother and a heated box for the babies. The next day he came back and observed that the mother used the one way door and relocated her babies because the heated box was empty. He had to cut a hole in our interior wall of our house to extract the babies because he could not access them through our attic. After the raccoon family relocated themselves he installed a permanent cage on the overhang.

Excellent work, friendly staff...not inexpensive, but when I called about a possible return of the removed animals, they returned and did more, preventative work, at no charge. I’m very happy with the work.

Jake was very professional and knowledgeable about the raccoons and explained everything that needed to be done.
Thanks

Had a family of raccoons living in my attic for a couple weeks. Chris was extremely helpful with our situation and removed the family with proper care. He worked fast and efficient, he later released them back into the wild unharmed. After receiving rates from other companies, the amount I paid for this service was fair and reasonable. I would definitely recommend their services and I appreciate the work Chris had done.

I was very happy with using AAA Gates Wildlife Control. I made an appointment for a week and a half away but they came as soon as they had some spare time - like the next day or two! Knowing I hired a reputable company that cares about the safety of animals made me feel comfortable with my choice, and the cost. They did a great job putting in a one way door so any animals could exit but not re-enter. It was left for a couple of days to give time for the animals to exit and then Gates came back to complete the job - in a way to avoid any future instances. I was very impressed with the service. The only drawback is that the wire mesh used to keep more animals out is quite visible in my flowerbeds. That just gives me a reason to plant more flowers. Thanks Gates! Keep up the great work!

Quick and effective service. Would call again. Very professional. Presented a few options. Did not press when extra options were turned down.

Gates was fantastic! Our technician, Jake, arrived exactly on time and was ready to go. His inspection was thorough (and documented with pictures) and he was able to quickly identify the issue and let us know exactly how to proceed. As new home owners, we had a ton of amateur questions and he patiently answered them all with a smile on his face. Highly recommend Gates.

Very professional and courteous over the phone, did not have to wait long time for the appointment. The technician, Justin, was very professional as well and did a great job.

Unfortunately, we didn't use Gates initially, we used one of the better advertised companies for the initial racoon removal and securing the entry points, as well as getting quotes from them for contaminated attic insulation removal and replacement. The other company professed to be premium pricing for premium service (all together we were quoted over $9,000). Then our neighbor (attached townhouse) had their roof replaced and the roofers tore up one side of $900 of screening the other company had put in place. Several things happened next that called into question the "premium service" part of they way the other company advertised themselves (but not the premium price), not to mention a crappy attitude, especially in light of how much money we had already spent with them and how much more we were going to spend. We didn't mind replacing the screening, it was their attitude and costly completely unnecessary multi-step process that was the problem (we paid to have a follow-up team on the roof for a small repair, but they couldn't do the estimate or the work to replace the damaged screening while they were up there, they had to send out a completely different person who didn't even go on the roof to create the estimate!?!). Long story short we went with Gates to replace the torn up screening, and although they don't do the contaminated insulation removal and replacement themselves, they recommended a partner company that did the work including decontamination, for 1/2 the price quoted by the other company. Gates customer service and professionalism were outstanding and the pricing was fair. They went the extra mile and them some. They clearly take a great deal of pride in the work that they do and it shows.