The author is editing their review.
The author is editing their review.
I had a diverter spout which, over time, collected enough limescale that when using the shower, 1/2 the water came out of the spout and only 1/2 came out of the shower head. Impossible to clean, even with CLR.
Advanced noticed the pipe stub was composed of a smooth copper pipe, then a connector, then threaded pipe out of that, so they had to switch the diverter spout choice to "screw it to the threads on the end" from "use a set screw at the other end".
And it did not help when you looked from under the spout, it looked like the smooth, set screw type, only, no there was no set screw. Of course, Murphy's Law applies with house repair parts, always.
Now I don't waste water and have actual water pressure at the shower head. I have been putting up with this for far too long, frankly. I called them and they came the next day. Well done job, 24 hour service.
Note I had them come by before and they showed my why the toilet bowl bloops on flushing which is a feature not a defect and reassured me something was not wrong.
This kind of fast, helpful and thorough service is why I patronize independent service businesses in my neighbourhood.
Once that was obtained, smooth as silk.
Hi Rick! We really appreciate the thoughtful and detailed review and we're so glad we could meet your expectations! We look forward to having the opportunity to work with you again in the future, and a big thank you for supporting local! Huge thanks from your friends at Advanced Plumbing Inc
Many thanks to Ian Johnston from Advanced Plumbing and Drains for his excellent work on our kitchen reno.
We loved our kitchen sink and dishwasher. Ian removed old water service lines and drainage and installed new ones. He went above and beyond by actually crawling into our kitchen crawl space to get the job done.
Advanced Plumbing was easy to book, showed up on time, and were professional. On top of that, they communicated clearly about the work and billing.
Hi Karl and Rachel, thanks so much for the positive review! I will make sure Ian receives this feedback and we look forward to working with you again in the future! Thank you, your friends at Advanced Plumbing.
Great experience from the quoting to the actual work being completed on time and on budget. The responsiveness was excellent and communication was awesome. After dealing with all of the trades involved in our renovation, Advanced was by far the most enjoyable.
Hi Gord! Thank you so much for the 10 star review - much appreciated! We look forward to working with you again in the future! Sincerely, your friends at Advanced Plumbing
From Eric in the Front office, to George for the estimate and Ian and his apprentice to complete the install, I am delighted by the quick and professional service from Advanced Plumbing. Thank-you!
Thank you so much for the positive feedback! The entire team works hard to ensure we're exceeding expectations, and I'm so glad to hear we were able to achieve that. If ever you need our services in the future, you know where to find us! Thanks, your friends at Advanced Plumbing
This is the fourth or fifth time I have used Advanced Plumbing and I am very happy with the customer service and the quality of work. Andrei was professional and helpful and answered all my questions and completed the work in a timely fashion.
Hi Roohi. Very appreciate of the kind words and the repeat business. Thank you so much! We look forward to working together again!
Advanced Plumbing is a fantastic company in every respect, and I can't recommend them highly enough. Chris, their appointments scheduler, is incredibly nice, competent, and accommodating, as is (owner?) Greg; their plumbers Ian and George are truly superlative; their prices reasonable; their turn-around time quick. Moreover, Advanced Plumbing has gone above and beyond in assisting me with two problems: first, Ian saved me several hundred dollars on a tricky toilet installation, creatively dealing with an uneven floor in a way that produced a great result without having to break the floor to install a new flange; second, George was a godsend in identifying a sewer blockage on city property (with his camera and sensor) and then assisting me in getting the City to acknowledge and treat this obstruction. This last was a big hassle which required George's coming out twice more, first to verify the blockage and take a video that I could send the city, and second to meet a Toronto water person and walk them through the situation to verify (finally!) that the blockage was on City property. Throughout the whole ordeal George couldn't have been nicer, and same for Chris, who did everything he could to assist in coordinating things. I'm so glad I found Advanced Plumbing---they are my plumbing saviours and I'll be their customer (and friend) for life!
Hi Jessica, thank you so much for the positive review! You've been a fantastic client to work with throughout this project. We look forward to working with you again - you know where to find us!
We had quite a bit of water backing up into our basement during rain storms. Advanced Plumbing responded to our call in a very timely way, respecting Covid precautions and our schedule. George discovered tree roots were blocking both the storm and sanitary sewers and provided written estimates for two separate difficult jobs. George and his team replaced an old trap, and installed new clean outs for both lines. The excavation was not as deep as anticipated, so the bill was significantly lower than the estimates. We truly respected George's clear explanations, thorough professionalism, integrity and honesty.
Hi Andrew, thank you so much for the positive reviews! I'm so glad to hear George was able to solve the problem quickly and under budget. We are here if you need us again and look forward to the opportunity to work with you again!
I have used Advanced plumbing twice now for different repairs. Great customer service and the technician was a delight to work with. He explained everything, was efficient and did an excellent job.
We appreciate the kind words and are so glad we could exceed your expectations twice! If you ever need us again, you know where to find us!
Andrei represented the company well. Everything was done in a timely manner and thorough. The company communicated well too via Chris.
Thank you so much for the positive review! Appreciate the comments and we look forward to working with you again in the future!
Thank You for considering Advanced Plumbing. Most people do not know what is more distressing A) Having a plumbing problem or B) Having a pushy salesman in their home selling excessive services at outrageous prices. Advanced plumbing operates differently. Our family run business with two generations of plumbers take pride …
No more unattended drainage problem resulting in slow running drains especially in the kitchen, laundry and bathrooms. Snaking is often successful but hydro jetting could be the answer to remove oil and grease settled in the drain.
Let Advanced Plumbing analyze and diagnose your drain buildup, blockages, or cracks in the pipes which can lead to overflowing sinks and backed-up toilets. Prevent a catastrophic sewer flood by installing an inexpensive backwater valve.
Let us stop your toilet from constantly running or from the tank filling up on its own. We can service or if required replace your toilet.
Whether you are renovating your house or splurging on a new shower, take advantage of our bathtub and shower installation services.