Our pipes froze yesterday and we went all day with no water. We had just had our basement completely renovated last spring so we were pretty upset and worried a pipe would burst and destroy our new basement. I called the first plumbing company that came up in Google search for my area and these guys came up. I was so impressed by the professional service I received on the phone. A plumber was dispatched right away and I received text messages updating me on their arrival which was within 40 minutes. When they arrived they were so personable and knowledgeable I was put completely at ease. They found the problem, fixed it, checked for leaks and didn't leave until they were sure there was no water leaking and that everything was working properly. They told me why the pipes froze - the renovator did not put insulation or a barrier between the outer brick wall of our house and the new drywall. An old dryer vent in our brick wall allowed the cold air from that recent storm to get trapped between the drywall and the brick wall causing the freeze. If the pipes had been insulated during the reno this would not have happened. I'm so glad they told me all of this as we can now take steps to avoid this happening again by calling the renovator back and asking them to insulate these pipes. I highly recommend this company and especially the two fellows who came out to our house so quickly. It was pricey though.
Thank you for taking the time to write this great review Sam! We are glad you were happy with our service and are hear for you in any way we can help in the future.
I called late yesterday and advanced plumbing had someone here early afternoon next day. Our washing machine was leaking and a few things need to be tightened up. But if they hadn’t been able to come on such a timely basis we could’ve had a big leak and problems in our basement. The plumber who arrived, Ian, was awesome! Super knowledgeable, professional and personable. Everything went great. Thank you!!!
Thank you for taking the time to write this great review!!
Advanced Plumbing is always prompt, reliable and reasonable. There hasn't been an issue yet that we've had that they haven't fixed and fixed well and quickly.
Thank you for taking the time to write this great review Erin!
We had a major water leak pouring water on our basement ceiling. Based on Homestars reviews, I called Advanced Plumbing. They changed their schedule and dispatched a technician almost immediately. When the technician arrived, he quickly determined the water was coming from the floor above (in our kitchen). Turns out our dishwater supply line was at fault and leaking into the back wall. We turned off the supply valve and the water leak was history. While we had significant damage in our basement, ADVANCED CHARGED US NOTHING FOR THE SERVICE CALL. Next time we hear of anyone needing plumbing work, without any hesitation we’re going to recommend Advanced Plumbing. Thank you for making our already stressful day a little a little bit brighter.
Thanks for the great review Gerry! We are glad George was able to help you in during your stressful situation.
A leak had developed in our kitchen ceiling as a result of some problem in the shower/tub area above. AP sent George Tsakopoulos on time for our morning appointment. We agreed with George that it was best to cut out the damaged section of the ceiling for a proper look (the plaster/lathe had flaked badly anyway). George spotted several issues from this vantage point and after replacing the overflow cover, caulking a crack line along the shower tile, installing a new pipe and making adjustments to all valves, the problem seems to have stopped. He placed an access panel in the kitchen ceiling hole which actually doesn't look bad at all-we'll stick with it for the time being. Since we were going to bring in a plumber we also had him install a new bathroom sink faucet which has been a big upgrade from what we had before. The price for everything seemed reasonable for the work done. Happy to recommend George and AP.
Thank you for taking the time to write this great review Michael! We are glad you were happy with our service and that George was able to help you out.
Greg and his team helped us replace our drains about a year ago. Recently we were worried that perhaps we were having some drain issues again and called Greg. Greg responded within the day and got a plumber out immediately to help us investigate the issue. It ended up being nothing and everything was resolved. What I was the most impressed with was Greg's great customer service - promptly responding and sending out someone to look into our concerns. Thank you Advanced Plumbing.
Thank you for taking the time to write this review Elle! We always stand by our warranties and take all concerns seriously. We value our customers and appreciate when they trust Advanced Plumbing to take care of their plumbing issues.
Your person was magnificent -- ultra-competent, polite, very matter-of-fact. He told us what needed to be done (very little) and made no attempt to persuade us to do unnecessary work. That's unusual these days.
Thank you for taking the time to write this review! We believe honesty is the best policy and our reputation means a lot to us. We always try to give our customers the best advise possible, even if it means doing nothing at all.
Thank You for considering Advanced Plumbing. Most people do not know what is more distressing A) Having a plumbing problem or B) Having a pushy salesman in their home selling excessive services at outrageous prices. Advanced plumbing operates differently. Our family run business with two generations of plumbers take pride …
No more unattended drainage problem resulting in slow running drains especially in the kitchen, laundry and bathrooms. Snaking is often successful but hydro jetting could be the answer to remove oil and grease settled in the drain.
Let Advanced Plumbing analyze and diagnose your drain buildup, blockages, or cracks in the pipes which can lead to overflowing sinks and backed-up toilets. Prevent a catastrophic sewer flood by installing an inexpensive backwater valve.
Let us stop your toilet from constantly running or from the tank filling up on its own. We can service or if required replace your toilet.
Whether you are renovating your house or splurging on a new shower, take advantage of our bathtub and shower installation services.