UPDATE: I WOULD NOT RECOMMEND THEM ANYMORE. I've left the original review below the line untouched. I have changed the original 10 score (I was being generous) to an 8 (still not bad). But that's based solely on my job. I wanted to add further developments, though. First, ECD reached out to me to get me to do a review because somebody else torched them so they wanted to balance it off. I liked their work (and them) enough at the time to recommend them to a couple of friends. But based on their experiences, I wanted to update this review. I gave my friends two caveats:
1) they're slow, with a regular day somewhere around 10 - 4
2) they're sloppy with record keeping
On my smaller job the timing wasn't much of an issue even though they dragged a month into two, and the sloppy record keeping wasn't as big of an issue based on lowis total dollars. I did find a lot of sloppy record keeping when they came asking for more money at the end of the job (even though I created a sheet for agreeing to over-and-above items as they came up, but they went rogue from that and tried to bill on top). One friend's job ended in total disaster and lawyers became involved (main issues were the 2 flags I raised but magnified because of size of job). Other friend was on top of them and managed to come out okay (but a neighbour used them and that was a disaster). Bottom line is I can no longer recommend them.
--------------------- ORIGINAL UNEDITED REVIEW -------------
A friend recommended Emerald City from having seen their work up close, working as a trade on several jobs they were on. I was in a tough spot as my original contractor declared bankruptcy 9 months into my behind-schedule job. I needed a bunch of little things finished off. ECD came in to check out my situation and I liked their approach and ended up hiring them.
I was glad I did. First and foremost, they really cared about the quality of their work, unlike my first contractors, who left me with problems I'm still finding out. Mike and Chris went above and beyond on several items that weren't on the list we'd scoped out, just because they weren't satisfied with the poor workmanship left behind by the other crew. It probably worked out for the best for me that ECD came in at the end, since the final 5% is the stuff you're stuck looking at for years. Their skill sets complement each other well.
When something unexpected came up, their communication was good, and we always talked through options before they proceeded. I felt they were working on my place as if it was their own, and their recommendations always considered what was best for me (longterm, too).
The two brothers are very friendly, and so were all the subtrades they used. I was really impressed with all of the subtrades and I've actually used 3 or 4 of them subsequent to the job (e.g. when my air conditioner needed its initial startup this summer). If I was to mention one weakness, it would be that the job finished after their initial estimate, though part of that was because of the Christmas holidays. But bottom line is, I've already got more work I would like them to do, and I have already recommended them to a friend who ended up engaging them after meeting with about 20 other contractors.