I liked that WAV actually scheduled a day for me, unlike others that just gave me a range. They came on the appointed day, but due to a miscommunication (of which I definitely shared in the blame), a couple of windows were missed. I emailed to figure out what happened and promptly got a call back and they insisted on coming back first thing the next day (which is quicker than I needed). They showed me more in rectifying this situation than they could have if it had all gone right in the first take. I've got a tall house and the high floors were no problem for them. I'll certainly use them again. Very impressed.
- Company Response
Thank you and sorry for the mixup.