Spring broke (not the first time) on our old wooden garage door that was here when we bought the house nearly 25 years ago, and we decided we really need to get a lighter door. Contact a few places but Dodds was by far the most responsive and we scheduled a visit. Were delighted to find a fellow countryman (South African) doing the sales visit. Walked us through our options professionally and explained the delays with COVID, and recommended we did not have a temporary fix as it would just be throwing money away. Installation was uneventful and no issues since. New doors are so quiet and no more fearing that things might shake loose in the rafters. Looks great from inside, and from the curb too.