Dodds Garage Door Systems Inc.

Garage Doors & Hardware
60 Wildcat Rd Toronto ON M6M 3E6
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Garage Doors & Hardware
Dodds Garage Door Systems Inc.
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92%

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Reviews by rating (past 12 months)
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Best of 2020 winner 9 timesBest of 2020winner 9 times
Giving Back Award winner 2 timesGiving Back Awardwinner 2 times

Reviews for Dodds Garage Door Systems Inc.

Average customer rating:
9.6 10 (894 reviews)

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Tammy in Scarborough
Tammy in Scarborough
1 review Cambridge, ON
10/10

New garage door opener

Great experience with Dodds. Our garage door opener was very old and the hp too small for our double door. As such it was extremely loud and struggled every time we had to open it. Emailed Dodds in North York, received a quick response from Denise and booked our appointment. Unfortunately I had to reschedule the appointment not once but twice due to my unpredictable work schedule but Denise was very pleasant and accommodating. I'm sorry I do not recall the name of the very nice tech that came to install our new opener as well as replace the cables that were in bad shape but he did an excellent job. We are extremely happy with how quiet the new opener is (as I'm sure our neighbors are as well lol). Would highly recommend Dodd's.

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Company Response

Thank you so much for this amazing review Tammy. Dodds strives to service customers with the highest professionalisms and attention they deserve. Thank you so much for recommending us.

Deedee424 in Toronto
Deedee424 in Toronto
1 review Toronto, ON
9/10

Garage door repair. Door off track rollers replaced cable fixed

I emailed a couple of times but no one called to set up the repair appointment. I
Phoned and happily the service was done same day. I was pleased with the work but wondered why no one called back when I contacted online. Possibly Covid-19 caused them to drop the ball. The repairman was knowledgeable and quick to complete the repair. I am happy with both the work and the price paid.

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Company Response

Thank you for this amazing review Deedee. I extend an apology for the delayed response via email. We are working hard to service our customers and constantly improving all communication channels. I am happy our qualified installers were able to service your door. We always strive to provide the best quality service and attention to our customers. Thank you once again for your comments, at Dodds we strive to provide the best service for every single customer and will improve from your valuable feedback. Thank you again.

Private User
Private User
Private User reviews Brampton, ON
10/10

New garage door

Everything was done wonderfully, from setup to completion! When there was a delay in installation due to covid-19 they informed me immediately and when restrictions were lifted they installed ASAP! The garage door is beautiful, the area was left clean, and everyone was a delight!

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Company Response

Wow! Thank you for taking the time to leave this review. We are so glad you love your new garage door. Thank you for giving us the opportunity to work with you.

Arnold John from Toronto
Arnold John from Toronto
3 reviews Toronto, ON
9/10

New Garage door

The sale person I deal with was very friendly and professional.
I was very please with the person who installed the new garage door, he was one of the best person I have met, very friendly and professional and did a great job with the installation and explain the operation of the new door. JOB WELL DONE.
I will be very happy to recommend Dodds Garage Door to any one.

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Company Response

Arnold - thank you for this wonderful review. We LOVE our customers and feel very privileged to have had the opportunity to replace your garage door! Thank you for trusting Dodds.

Eva
Eva
1 review Toronto, ON
10/10

Garage door opener installation

We had our garage door opener changed in December 2019, but waited to ensure everything was still OK 6 months later. Dodd's provided excellent service, we would definitely recommend! Dominic was very helpful in explaining the various functions of the new opener, removed and took with him the old broken opener, and cleaned up thoroughly after the job. We are very happy we chose them, based on other HomeStars reviews.

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Company Response

Hi Eva, thank you so much for your amazing review. We strive to provide the best service to our customers, our reputation is on the line for every single job performed by our technicians. Thank you so much for choosing Dodds, we will always do our best to make our customers happy and provide the most professional services to them. Thank you once again!

Private User
Private User
Private User reviews Toronto, ON
10/10

Fixing our garage door

Our garage door was misaligned and wouldn't close. We were nervous that we'd need to replace it. The guy who arrived quickly diagnosed the issue and fixed it no time. It was a simple fix, which was the best news ever! Very satisfied.

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Company Response

Thank you for this amazing review. We are very proud to offer the best service to our customers. Our reputation is on the line for every job completed by Dodds. We strive to help and provide the best service to our customers. Thank you once again.

Private User
Private User
Private User reviews Burlington, ON
10/10

Garage malfunction

Amazing service. Did not rip you off. Good advice. Had called someone else some time ago. But was ripped off. The charged for things that were not needed. I got to know all this after I did my research. Dodds are the best hands down

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Company Response

Thank you very much for this review. We are happy we are able to service our customers with the highest professionalism and attention they deserve. We will always do our best to service our customers. Thank you for your amazing comments.

daisy in Oakville
daisy in Oakville
0 reviews Oakville, ON
10/10

quick and friendly!

The spring broke on my garage door during pandemic and my car was trapped inside! I found Dodd's on internet. Within seconds there was a live person messaging me answering my questions. Within minutes we were talking on the phone making an appointment. Within hours (same day) my door was fixed and my car was freed at a reasonable price...while maintaining social distancing. Very happy!

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Company Response

Hello Daisy! Thank you so much for this amazing review. We are very happy we were able to provide help and solve the issues with your garage door during these times. We are proud to service our customers with the highest professionalism they deserve. Thank again for your review.

Tanya McCormack from Toronto
Tanya McCormack from Toronto
1 review Toronto, ON
10/10

Garage Door opener - motor / alignment repair

Service was prompt and professional. We were very happy with the work and the fact that they did not push a new garage door opener on us, we were able to fix the existing - saving us money and the parts going to landfill!

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Company Response

Thank you very much for this amazing review. We are happy we are able to service our customers with the highest professionalism and attention they deserve. DODDS reputation for excellent customer experience is on the line for every single job. We will always do our best to service our customers. Thank you once again.

Juan
Juan
2 reviews Richmond Hill, ON
10/10

Garage Doors

Great company. Requested an estimate and got a phone the same day to arrange for a visit to take measurements. Received estimate right away after measurements taken.
Installation completed within proposed timeline. I recommend this company to anyone looking for garage doors

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Company Response

Thank you so much Juan, we appreciate your willingness to recommend us. It was a pleasure working with you. Thank you from the Dodds family.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dodds Garage Door Systems Inc.

It's DODDS' 60th Anniversary gift to YOU until July 15th! Don't miss this big sale.
Call now! Save now!

Dodds Garage Door Systems gives new meaning to the word "reliability".
"We show up when we say we will, we do the job with the expertise of over 52 years in the business, and we tidy up. We never leave a mess!"
"When you require garage door service or garage door electric opener attention, please call us. You won't be sorry. We guarantee it!"
Having done that, just sit down and relax, you have just hired Greater Toronto's #1 garage door company, Dodds Garage Door Systems is your RELIABLE garage door firm.
Dodds major products are "SERVICE", "VALUE", and "CUSTOMER SATISFACTION!"

Dodds Garage Door Systems Inc. is an all-Canadian privately owned company, established in 1958, specializing in the sale, repairs, service and installation of:

Overhead Garage Doors- residential, commercial and industrial
Electric Garage Door Openers - residential,
commercial and industrial
Associated Safety Systems
Preventive Maintenance Programs
Barrier Gates

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Overhead Garage Doors- residential, commercial and industrial, Electric Garage Door Openers - residential, commercial and industrial, Associated Safety Systems
SERVICES
Preventive Maintenance Programs. Repairs and service of all makes of garage doors and garage door openers FREE shop at-home no obligation estimates for new garage doors.
BRANDS
Garaga, Clopay, CHI, Steel-Craft, Liftmaster
STYLES
Insulated, Non-Insulated, Wood, Steel, Aluminum, Raised panel, Coach House (Carriage House) Glass, Platinum, Rolling Shutters, Fiberglass.
SPECIALITIES
Garage Doors and Garage Door Openers
WEBSITE
http://www.doddsdoors.com/
YEAR ESTABLISHED
1958
NUMBER OF EMPLOYEES
43
PAYMENT METHOD
Visa, Master Card, Amex, Cheques, ETF and Cash
MEMBERSHIPS
Richmond Hill Chamber of Commerce: Canadian Federation of Independent Businesses:IDA International D
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.