Dodds Garage Door Systems Inc.

Garage Doors & Hardware
60 Wildcat Rd Toronto ON M6M 3E6
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Garage Doors & Hardware
Dodds Garage Door Systems Inc.
Star Score
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95%

This is the average rating based on homeowner reviews.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 9 timesBest of 2020winner 9 times
Giving Back Award winner 2 timesGiving Back Awardwinner 2 times

Reviews for Dodds Garage Door Systems Inc.

Average customer rating:
9.6 10 (942 reviews)

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Private User
Private User
Private User reviews Pickering, ON
10/10

Garage Door

They responded quickly to my request for an estimate. The installation only took a few hours to install the door. The door is now operating smoothly and much quieter than before

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Company Response

Thank you for this amazing review and thank you for trusting DODDS DOORS! We are here to help you anytime! Thank you again!

Trevor in Toronto
Trevor in Toronto
0 reviews Markham, ON
10/10

New garage doors

Had good experience with both the sales and instalment. Was able to select exactly the kind of doors that we wanted.
Installation was done efficiently and professionally and very happy with the end result.

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Company Response

Trevor thank you for this review. We are always happy to service each and every customer. We are glad you are loving your new door! Thank you for trusting DODDS DOORS!

Private User
Private User
Private User reviews Markham, ON
10/10

Replace old garage door

I am Very happy with the service from start to finish.
Friendly staff and the price is very competitive.

We are extremely satisfy with the result and I definitely recommend this company.

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Company Response

Thank you so much for this thoughtful review and thank you so much for trusting DODDS DOORS! We are here to help you any time. Thank you for recommending us.

Private User
Private User
Private User reviews Toronto, ON
8/10

Garage door repair

Fast reliable expert service. I. Couldn’t believe how quickly the tech diagnosed the problem and solved it. Also did a little extra maintenance service that I had missed without even having to ask.

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Company Response

Thank you for this review. We are happy that you found our services helpful. Would you mind letting us know what could have been done differently to get a better rating? Thank you so much for you review and for trusting DODDS GARAGE DOORS!

Private User
Private User
Private User reviews Toronto, ON
10/10

Garage door repair

Great service by technician. Explained the defects and gave tips for future maintenance, offered to program remotes if required. Z s s s s s s s s s s

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Company Response

Thank you for this review and thank you for trusting DODDS DOORS! We are always here to help you cover your garage door needs.

Felfam
Felfam
0 reviews Oakville, ON
10/10

Double Garage Door Replacment

Spring broke (not the first time) on our old wooden garage door that was here when we bought the house nearly 25 years ago, and we decided we really need to get a lighter door. Contact a few places but Dodds was by far the most responsive and we scheduled a visit. Were delighted to find a fellow countryman (South African) doing the sales visit. Walked us through our options professionally and explained the delays with COVID, and recommended we did not have a temporary fix as it would just be throwing money away. Installation was uneventful and no issues since. New doors are so quiet and no more fearing that things might shake loose in the rafters. Looks great from inside, and from the curb too.

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Company Response

Felfam, thank you so much for this amazing and insightful review. We are extremely proud of every single team in our company. From salesmen to installers, they all work the hardest to provide the best quality service to each and every customer. We are happy you had a great experience with DODDS DOORS! Thank you for trusting our brand and for sharing your experience.

Private User
Private User
Private User reviews Oakville, ON
10/10

Dodds - garage door repair

Fast, professional service. At first thought they’d be more expensive than others I saw online. Not the case as the others had hidden fees and charged more once all factored in. Also Dodd’s is well known and will be there if follow up is needed. Pleasantly surprised at the good value and excellent work. And thank you to the person who booked my service and helped me understand the costs and why I should use them. Would call them again.

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Company Response

Thank you for this kind review. We are here to provide the best solution possible to all our customers. Our mission is to provide the best solution for you being honest and upfront about the cost involved. Thank you for trusting DODDS GARAGE DOORS and thank you for recommending us to your family and friends.

Christine in Toronto
Christine in Toronto
3 reviews Toronto, ON
10/10

Garage door for newly built garage

After doing some research and seeing reviews on Homestars we decided to get a quote from Dodd’s. Service was incredible. Due to time constraints we visited the office in Barrie on the way home from the cottage. The owner of that location was amazing and when I sheepishly told here we were actually from Toronto she had no issue and put us in touch with the local office. The founder of Dodd’s came by himself to do the measure and was very helpful in making the final decision and offered tips to keep cost from going over budget. Installation was easy as well. There was an issue on my builders side and I was concerned we would have to reschedule but it was sorted out and the installation went smoothly. The only issue was that during Covid everything was delayed but that was no fault of Dodd’s, just be prepared that everything in the building world is moving at a slower pace.

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Company Response

Christie first of all thank you for this kind review. It is amazing to hear that our customers do take the time to understand that the current situation has been challenging for everyone ,not just our business. We are trying our hardest every day to navigate through the challenges faced in 2020 as well as 2021. We are extremely grateful to have customers like you, who are still patient and trusting of our services. We do our best to provide the best service possible as our reputation is on the line for any job, and we will continue to work hard to make sure everyone is satisfied with our products and services. Thank you for trusting DODDS GARAGE DOORS!

Mary
Mary
0 reviews Mississauga, ON
10/10

new garage door

It was a pleasure working with this company! Every person - customer service, sales, and the installers were professional and personable.
I have already referred them to a family member who had just as great an experience as we did!

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Company Response

Mary thank you so much for trusting DODDS DOORS and thank you for this amazing review. We are extremely grateful for recommending us to your family. We are constantly improving to offer the best possible service to all our customers. Thank you so much for your trust and thank you for giving us a chance to cover your garage doors needs!

Private User
Private User
Private User reviews Mississauga, ON
9/10

Dodds garage doors

Great job in quoting and installing. They look great. Paid by credit card and took them over 6 months to charge my card. Worst part is it was added to my Christmas bills so timing couldn’t have been worse. Other than that I’m pleased.

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Company Response

Thank you for this review. We are happy the quoting and the installation services were satisfactory. We extend a sincere apology for the delays in collection payments, we have been doing our best to continue servicing every single customer with the level of professionalism they deserve. Thank you for your understanding and thank you for trusting DODDS GARAGE DOORS.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dodds Garage Door Systems Inc.

Dodds Garage Door Systems gives new meaning to the word "reliability".
"We show up when we say we will, we do the job with the expertise of over 52 years in the business, and we tidy up. We never leave a mess!"
"When you require garage door service or garage door electric opener attention, please call us. You won't be sorry. We guarantee it!"
Having done that, just sit down and relax, you have just hired Greater Toronto's #1 garage door company, Dodds Garage Door Systems is your RELIABLE garage door firm.
Dodds major products are "SERVICE", "VALUE", and "CUSTOMER SATISFACTION!"

Dodds Garage Door Systems Inc. is an all-Canadian privately owned company, established in 1958, specializing in the sale, repairs, service and installation of:

Overhead Garage Doors- residential, commercial and industrial
Electric Garage Door Openers - residential,
commercial and industrial
Associated Safety Systems
Preventive Maintenance Programs
Barrier Gates

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Overhead Garage Doors- residential, commercial and industrial, Electric Garage Door Openers - residential, commercial and industrial, Associated Safety Systems
SERVICES
Preventive Maintenance Programs. Repairs and service of all makes of garage doors and garage door openers FREE shop at-home no obligation estimates for new garage doors.
BRANDS
Garaga, Clopay, CHI, Steel-Craft, Liftmaster
STYLES
Insulated, Non-Insulated, Wood, Steel, Aluminum, Raised panel, Coach House (Carriage House) Glass, Platinum, Rolling Shutters, Fiberglass.
SPECIALITIES
Garage Doors and Garage Door Openers
WEBSITE
http://www.doddsdoors.com/
YEAR ESTABLISHED
1958
NUMBER OF EMPLOYEES
43
PAYMENT METHOD
Visa, Master Card, Amex, Cheques, ETF and Cash
MEMBERSHIPS
Richmond Hill Chamber of Commerce: Canadian Federation of Independent Businesses:IDA International D
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.