The collar around this handheld shower had been broken for three years and one important part was missing. It was an especially ugly job because there was no way to access underneath the tub so it would be necessary to remove an expensive marble tile and hopefully not break it. Charlie studied the problem and we discussed various alternatives. I did not really want to have to buy an all new fixture as it would not match the other bathtub fixtures. Charlie found a part on another plumbing piece that was extremely close to the original which was a great step one. He cautioned me that there was a strong liklihood that the marble tile would break and I accepted the risk.In a short amount of time, Charlie fixed a problem professionally that has bothered me for years. The tile did break; I found a spare in the garage and he replaced it perfectly. Charlie and his colleague also removed the wobbly wrought iron railings on both of my decks that had been put back incorrectly by a previous contractor. He placed them in the right location and secured them properly. Lastly, he replaced and caulked a number of outside vents. These may sound like small things but when you lack the skills, strength and time to do it yourself, it is a pleasure to find someone who can. Charlie did a great job and I will definitely call him again. I am already working on my next “to do” list. I appreciated his work ethic, timeliness, flexibility and especially his willingness to take on small, aggravating jobs.