Capps Duct Cleaning Services

Duct Cleaning
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Duct Cleaning
Capps Duct Cleaning Services
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97%

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Reviews for Capps Duct Cleaning Services

Average customer rating:
9.9 10 (519 reviews)

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George from Old Toronto
George from Old Toronto
7 reviews Toronto, ON
10/10

Great Service Again

This is our 2nd time using Capps they were on time friendly and quick.
I have no problem recommending Paul. I will be using them in a few years again. Thanks for the great service

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Company Response

Hey George,
Thank you for the great review. We really appreciate the repeat business. Thank you for making Capps your duct cleaner of choice.

Paul Cappellina

Hilary in Toronto
Hilary in Toronto
1 review Toronto, ON
10/10

Wonderful Duct Cleaners!

Paul and Joe were exactly as advertised! They called to confirm the appointment and their ETA the day of service. They were quick, efficient, cleaned up after themselves and were lovely to work with. I will absolutely hire them again.

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Company Response

Hi Hilary, it was a please dealing with you and we thank you for this great review on our service. As always, we strive to make our customers duct cleaning experience a good one!

Thank you
Paul Cappellina

Mireille in Mississauga
Mireille in Mississauga
3 reviews Mississauga, ON
10/10

Duct cleaning

Paul and Joe did a fantastic job- from start to finish.
Customer experience positive- a call to confirm time the day prior, showed up on time. They provided proof of license (without asking) , explained the process, made several checks of vents and furnace before starting. Asked about pets- and suggested best place for them during the process ( which is noisy). Wall were protected with cloth.
Best of all- the clean was fantastic (see before/after photos)
Everything was completely cleaned up before leaving - even the dryer vent debris outside was vacuumed up.
The house had a fresh scent too.
Would definitely use Capps again and recommend them.

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Company Response

Thank you for the great review Mireille. We always strive to provide our customers with the best possible duct cleaning experience. See you again in the next 3 to 5 years.

Paul Cappellina

Mandy in Thornhill
Mandy in Thornhill
1 review Vaughan, ON
10/10

Friendly professional service

Joe and Paul were friendly and courteous. They answered all our questions. Our ducts had not been cleaned since moving into our house. Their work was thorough and efficient. I would definitely recommend their service.

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Company Response

Thank You for the review Mandy. we really appreciate the business and hope to see you in the next 3 to 5 years.

Paul Cappellina

Private User
Private User
Private User reviews Brampton, ON
6/10

Post renovation air duct cleaning

A little disappointed with this company’s work after I had renovations done at my house. As they packed up their truck to leave I found lots of construction crumbs in the vent at my front door. They came back inside with only a portal vacuum to suck it out. After they left I continued to look at the rest of my vents and they all felt gritty and dusty. I vacuumed a few more out myself plus used a wet cloth as far as I could reach to get the fine dust that construction leaves behind.

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Company Response

Hi there it's Paul Cappellina owner of Capps duct cleaning. We always strive to provide 100% customer satisfaction and appreciate all reviews. Please contact me directly to discuss further. Look forward to speaking with you.

Frank Ing in Toronto
Frank Ing in Toronto
1 review Richmond Hill, ON
10/10

Caps Duct Cleaning

I haven't had my ducts clean since the last service over 7 years ago. The previous duct cleaning didn't make me feel the house was clean .So when look at HomeStars and the reviews of Capps Duct Cleaning, I found they were Awesome and very professional. I will be calling them again in 3yrs.

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Company Response

Thank you for the great review Frank😀😀 We really enjoyed working for you and appreciate the business.

Paul Cappellina

A S.
A S.
2 reviews Toronto, ON
10/10

Residential Duct and Dryer Vent Cleaning

Paul and Joe came by this past Tuesday to clean our ducts and dryer vent. They arrived right on time, and were not only professional but also very courteous, personable and friendly. They completed the cleaning of the vents, our furnace, and the dryer vent in about an hour and forty-five minutes.

Compressed air and an agitation tool were used to loosen dust and debris in each of the individual heat registers and air return ducts in the house (I watched them clean each one), and debris was vacuumed out of the vents - and out of the house - to the waste bin in their van. The vacuum was powerful enough to pull out an empty soft drink can, a piece of MDF, various bits of plaster, and pieces of plastic sheeting.

They removed years worth of dryer lint from the vent, and when I went out to the back patio to test the airflow it was noticeably improved. Most important for me, however, is the fact that the removal of the lint from the dryer vent has reduced the likelihood of a dryer fire starting in the future. Once the cleaning was completed, the vents were sanitized.

Paul also cut a hole in the air return duct to our furnace to thoroughly clean it out. Paul has a gas fitter's license, which is not the case for technicians with some duct cleaning companies - and it was important to me to make sure that the person touching our furnace was licensed to clean and service it, as we just had the furnace installed in January of this year and didn't want to void our manufacturer's warranty by having an unlicensed technician clean it.

It's been a few days since the cleaning of the ducts, and the air in our home is clean. It seems that less dust accumulates between vacuuming and dusting, and drying our clothes takes *far* less time than it used to. I am very pleased with the service - not only with the outcome, but with the incredibly professional and thorough way in which it was rendered. I give Capps Duct Cleaning my highest recommendation.

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Company Response

Thank you so much for this great review. We have been in business since Oct 1998 and you the customers have made is what we are today!

Tanya from Oakville
Tanya from Oakville
2 reviews Oakville, ON
10/10

Duct Cleaning

Great experience dealing with this company: extremely professional, great communication skills, attentive to details, arrived on time, finished work quickly, left our house nice and clean. As a bonus, fixed the panel on the furnace which stopped the whistling noise it was making. Job well done Paul and Jo, thank you!

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Company Response

Thank you Tanya for posting this great review. So happy I could resolve your noisey furnace issue. Thank you for choosing Capps, we really appreciate the business.

JasonR
JasonR
6 reviews Mississauga, ON
10/10

Our house has never been so warm!

From the first phone call, Paul and Jo were professional and inclusive. I'm the type who wants to know what's being done and why, and the guys were patient and took the time to explain every detail of what they were doing. They even explained that we didn't need a new furnace, when I was planning to spend the money this year.

Overall, our house has never been happier. The air reaches every room in the house; even the 2nd floor guest room and basement bathroom, which have historically been ice boxes. Not only that, but for the first time in a long time, my wife was able to sleep soundly without allergies. These are the benefits of getting your ducts cleaned. If you've been putting it off because you don't understand why it's necessary, take it from me; it's like living in a totally different house.

Paul, Joe, can't thank you guys enough for the excellent job you did! We'll definitely be contacting you again in the future.

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Company Response

Thank you so much for the great review. We are so happy to be able to fix your air issue. And of course, thank you for choosing Capps.

Kevin in Toronto
Kevin in Toronto
1 review Toronto, ON
10/10

Duct cleaning

My daughter and boyfriend just had the ducts cleaned at a property they just bought in Milton. They we're not able to be present so I went down to let the guys in. They explained exactly what they were doing and how the cleaning worked. They used drop cloths throughout the house and we're very careful with all the newly painted walls. Every vent and return throughout the house were cleaned including the inside of the furnace. I was so impressed that I am looking forward to getting mine cleaned after Christmas. Would highly recommend.

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Company Response

So sorry for the delayed response. Thank you for the great review and choosing Capps as your duct cleaner.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Capps Duct Cleaning Services

CUSTOMER TIP: Did you know that any technician that enters your home (in Ontario) to provide a furnace cleaning MUST have at least a G3 gas fitters certificate authorized by the TSSA. Don't be fooled by any other certifications acquired through associations other than TSSA. These certificates can normally be acquired quickly without a regulatory body. Remember to ask your technician for an original copy of their Ontario Certificate Of Qualification before beginning work in your home. Safety First....

****WE DO NOT USE TELEMARKETERS. PLEASE DO NOT BE FOOLED BY TELEMARKETERS CALLING AND SAYING THEY ARE US.*****

What about Capps:
We have been in business since the 1990's and we are family owned and operated. Our Owners are hands on employees with valid TSSA certification and all of our staff have been well trained to the highest standards for our customers. No partial jobs, no short cuts we do every home as if it was our children and grandchildren living in your environment.

***HIRE THE EXPERIENCED AND GET THE RESULTS YOU EXPECT***

What to look for when hiring a Duct Cleaning Company
- Not all Duct Cleaners are created equal.
Make sure the company coming to your home are professional, well trained and properly certified to complete all the work.
We have all heard the horror stories either from friends, neighbors, family member and customers or have seen the news related stories on Television of those "Duct Cleaners" who do not take pride in their work or are out to make a fast buck from the non-suspecting public. We at Capps face this situation almost every day when we hear from dissatisfied people who have had the ducts unsatisfactorily cleaned by one of these outfits. We are often called upon to redo residential homes and business's that were not done right the first time.
Your first clue you are hiring the wrong company should be the price they quote you. This old adage applies "you get what you pay for". In this day and age with the cost of having experienced and professional staff, the cost of fuel, insurance and related operating costs, how can anyone clean your home and do it right the first time for less than $249.00. The answer is, they don't have the experienced and properly trained/certified people, the right and well maintained equipment and don't take the time to do the job properly. In fact a lot of individuals just don't know the proper procedures. Also, just because they say they are members of an association does not make them a professional at what they do. Another point is they low ball you only to get their foot in the door. Some firms even have two services, one for partial cleaning and one to clean everything, usually it turns out to be everything when they show up. This amazes us, how can you just clean part of your system, it is like washing you feet and putting dirty socks back on.
These points are very important as this is your home, where you and your families spend a good portion of your life. Therefore, the Environment you live and breath in should be a major concern for you.
If you have had your ducts cleaned recently or in the past year or two here are some points to consider:
- Did the Technician present you with proper certification and take the time to walk you through the process either before or after the job. Some sort of Inspection should be done with you to keep you in the loop and confirm in your mind the job was done right.
- when duct cleaning is complete walk around taping duct work in certain places (our staff will do this with you), and if you hear stuff jumping around inside, the job was not done right.
-it's a new home it should be clean. Really, it would amaze you to see the undesirable things we consistently pull out of the ducting in new homes. Even those that say the ducts have been cleaned.

Our services included the cleaning of your entire ducting system from supplies to cold air returns, we go to every vent in the house with our air supply and vacuum to make sure that each run of ducting is cleaned thoroughly, starting on the top floor, working our way down into the basement. We actually send our air hose down every set of ducts in your home to make sure it is cleaned thorough, "no quick blow and go" is done by our staff. In addition a full furnace compartment cleaning will be done, which includes blowing out the compartment itself along with the fan area and upon completion a disinfectant /sanitizer http://www.benefect.com/US_benefect/US_products_disinfectants.php will be added to the duct work to help prevent any future possibility of any bacteria or mold in the duct work.

There are no hidden costs or hook up fees with use. The only thing extra is the tax which the government wants use to collect for them.

Do we have additional services you can pay for while we are there? Yes, if the filter(s) need replacing we will tell you. You can buy from us or pick one up at your favourite home supply. If you chose to buy one elsewhere we will clean the existing one for you.

Other services available that are not typically part of the Duct Cleaning System Cleaning, at addition cost, are the Dryer Venting and the Cleaning of the Air Conditioning Evaporator and Condenser units. These can be done at another time but the pricing is greatly reduced if you chose to have them done at the same time as the duct cleaning.

Included in every service: FREE air flow optimization! & FREE humidifier inspection

We also install Hepa Filtering Systems and Humidifiers, and these have to be specifically quoted based on the individual home requirements.

At Capps our work is done with satisfaction guaranteed! If for any reason (within 30 days) you are unsatisfied with the work done, we will return and do it again at no charge to you.

***PLEASE NOTE: WE DO NOT USE TELEMARKETERS, sub-contractors or call people for business. Our business booms on our reputation and word of mouth alone.
***DON'T BE FOOLED BY TELEMARKETERS CALLING AND SAYING THEY ARE US. The only way we will call you is if you have asked us to.***

CATEGORIES
Duct Cleaning
PRODUCTS
Hepa Filter Systems Humidifier Systems Ultraviolet Air Purifiers Thermostats
SERVICES
Commercial, Residential Industrial Duct Cleaning * Furnace Cleaning * Residential & Commercial Dryer Vent Cleaning and solutions * Installation of Humidifiers / HRV systems / Hepa Filter Systems Ultraviolet Air Purifier / Thermostats * Commercial & Industrial Overhead Cleaning * Bird And Nest Removal * See our website for other services provided!
BRANDS
All products sold are major brand names!
SPECIALITIES
Residential/Commercial/Industrial Duct Cleaning. Cottages, Condos, High Rises, and all types of exhausting systems.
WEBSITE
http://www.cappsductcleaningservices.com
YEAR ESTABLISHED
19
NUMBER OF EMPLOYEES
4
RETURN POLICY
**100% CUSTOMER SATISFACTION GUARANTEED**
PAYMENT METHOD
Chq, Cash, Visa, Master Card, E-Transfer
LICENSES
TSSA - Techincal Standards and Safety Authority
MEMBERSHIPS
National Duct Cleaning Association
LIABILITY INSURANCE
Yes
DIPLOMAS
Ing Insurance Company of Canada
WORKERS COMPENSATION
Yes
BONDED
Yes
WARRANTY TERMS
100% SATISFACTION GUARANTEED SO, HIRE THE EXPERIENCED AND GET THE RESULTS YOU EXPECT!
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