Capps Duct Cleaning Services

Duct Cleaning
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Duct Cleaning
Capps Duct Cleaning Services
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98%

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Reviews for Capps Duct Cleaning Services

Average customer rating:
9.9 10 (525 reviews)

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Chris
Chris
6 reviews Brampton, ON
10/10

Duct Cleaning

Excellent service from Paul and Joe. They were both so friendly. They arrived on time and completed the job very efficiently. I would highly recommend Capps for anybody looking for duct cleaning services.

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Company Response

Hi Chris, thank you for the great review. We always strive to provide the best quality service for all of our customers.

Paul Cappellina

dottyj in Brampton
dottyj in Brampton
2 reviews Brampton, ON
10/10

Duct Cleaning long overdue - very long overdue

AWESOME that is all I will say, words speak for themselves. Thank you CAPPS. Highly recommend, in fact a neighbour called me after you left and I gave then your credentials. Thanks again.

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Company Response

Hi Dorothy,
Thank you so much the awesome review and even referral. We have been in business since October 1998 and owe our success to our loyal customers and their great feedback.

Paul Cappellina

Stefan N
Stefan N
1 review Mississauga, ON
10/10

Duct cleaning

Great communication from the start and all the way through. I can't stress how important it is to have a clear understanding between parties. Paul and Joe were prompt and professional. Paul explained in detail the process and helped me answer a few questions I had. My last cleaning was done about 7 yrs ago and so this was much needed. You can actually hear bits and pieces being pulled through the large vacuum hose, as the pressure scrubber airline does it's job. The clothes dryer is definitely more efficient and a noticeable difference when it comes to dust settling on flat surfaces. Very happy with the service from Capps. Thank you.

1 of 1 people found this review helpful.
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Company Response

Thank you for choosing Capps Stefan and thank you for posting such a great review. We strive to provide the best ducting cleaning experience at every customer's home.

Paul Cappellina

Aspasia Dassios from Toronto
Aspasia Dassios from Toronto
4 reviews Toronto, ON
10/10

Polite and Professional

Paul and Joe came in to clean the ducts and furnace at my rental home as tenants had a shaggy dog. Paul was extremely careful with all furniture and items in the two units in the house and explained the process in detail. He and his partner were quick, efficient and polite. At the end of the cleaning he 'fogged' the ducts (disinfected) with a natural substance of thyme and lemon. The whole house smelled beautiful. My brother has used CAPPS and I will definitely recommend CAPPS to all my friends.

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Company Response

Thank you so much for the great review Aspasia. it was also a pleasure meeting you as well. We strive to provide the best quality work and customer service in an industry that is not regulated. Without repeat clients , great referrals and sites like Homestars our business has survived for over 20 years.

Paul Cappellina

Denise in Toronto
Denise in Toronto
0 reviews Brampton, ON
10/10

Duct cleaning

So glad I got Capps Bros. to clean my ducts. Not sure if previous owners of my house ever cleaned them but what a difference with the dust after doing so. Guys were friendly and thorough and I am very happy with the service. Would recommend them to anyone who is thinking about getting their service. If you have done any renovations should certainly get your ducts cleaned. Thanks again guys.

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Company Response

Hey Denise,
Thank you so much for the great review. We really appreciate the business and strive to provide a great duct cleaning experience for all of our customers.

Paul Cappellina
Owner/Senior technician

Dominic in Toronto
Dominic in Toronto
3 reviews Toronto, ON
10/10

Dryer Vent Cleaning

If possible to give more stars, I would. These guys came in and went above and beyond what was required to get the job done. They were very helpful and offered alternative solutions to the current problem I was having with my dryer. I had them clean our ducts a few years ago and both guys remembered me and we picked up on our conversation from the past. I am blown away at the amazing customer service and professionalism. Definitely the gold standard of Duct Cleaning service! Thank you again.

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Company Response

Thanks for the awesome review Domenic, you are also truly an amazing customer to deal with. whatever I can do to help I am a phone call away.

Happy Holidays
Paul Cappellina

George from Old Toronto
George from Old Toronto
7 reviews Toronto, ON
10/10

Great Service Again

This is our 2nd time using Capps they were on time friendly and quick.
I have no problem recommending Paul. I will be using them in a few years again. Thanks for the great service

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Company Response

Hey George,
Thank you for the great review. We really appreciate the repeat business. Thank you for making Capps your duct cleaner of choice.

Paul Cappellina

Hilary in Toronto
Hilary in Toronto
1 review Toronto, ON
10/10

Wonderful Duct Cleaners!

Paul and Joe were exactly as advertised! They called to confirm the appointment and their ETA the day of service. They were quick, efficient, cleaned up after themselves and were lovely to work with. I will absolutely hire them again.

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Company Response

Hi Hilary, it was a please dealing with you and we thank you for this great review on our service. As always, we strive to make our customers duct cleaning experience a good one!

Thank you
Paul Cappellina

Mireille in Mississauga
Mireille in Mississauga
3 reviews Mississauga, ON
10/10

Duct cleaning

Paul and Joe did a fantastic job- from start to finish.
Customer experience positive- a call to confirm time the day prior, showed up on time. They provided proof of license (without asking) , explained the process, made several checks of vents and furnace before starting. Asked about pets- and suggested best place for them during the process ( which is noisy). Wall were protected with cloth.
Best of all- the clean was fantastic (see before/after photos)
Everything was completely cleaned up before leaving - even the dryer vent debris outside was vacuumed up.
The house had a fresh scent too.
Would definitely use Capps again and recommend them.

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Company Response

Thank you for the great review Mireille. We always strive to provide our customers with the best possible duct cleaning experience. See you again in the next 3 to 5 years.

Paul Cappellina

Mandy in Thornhill
Mandy in Thornhill
1 review Vaughan, ON
10/10

Friendly professional service

Joe and Paul were friendly and courteous. They answered all our questions. Our ducts had not been cleaned since moving into our house. Their work was thorough and efficient. I would definitely recommend their service.

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Company Response

Thank You for the review Mandy. we really appreciate the business and hope to see you in the next 3 to 5 years.

Paul Cappellina

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Capps Duct Cleaning Services

CUSTOMER TIP: Did you know that any technician that enters your home (in Ontario) to provide a furnace cleaning MUST have at least a G3 gas fitters certificate authorized by the TSSA. Don't be fooled by any other certifications acquired through associations other than TSSA. These certificates can normally be acquired quickly without a regulatory body. Remember to ask your technician for an original copy of their Ontario Certificate Of Qualification before beginning work in your home. Safety First....

****WE DO NOT USE TELEMARKETERS. PLEASE DO NOT BE FOOLED BY TELEMARKETERS CALLING AND SAYING THEY ARE US.*****

What about Capps:
We have been in business since the 1990's and we are family owned and operated. Our Owners are hands on employees with valid TSSA certification and all of our staff have been well trained to the highest standards for our customers. No partial jobs, no short cuts we do every home as if it was our children and grandchildren living in your environment.

***HIRE THE EXPERIENCED AND GET THE RESULTS YOU EXPECT***

What to look for when hiring a Duct Cleaning Company
- Not all Duct Cleaners are created equal.
Make sure the company coming to your home are professional, well trained and properly certified to complete all the work.
We have all heard the horror stories either from friends, neighbors, family member and customers or have seen the news related stories on Television of those "Duct Cleaners" who do not take pride in their work or are out to make a fast buck from the non-suspecting public. We at Capps face this situation almost every day when we hear from dissatisfied people who have had the ducts unsatisfactorily cleaned by one of these outfits. We are often called upon to redo residential homes and business's that were not done right the first time.
Your first clue you are hiring the wrong company should be the price they quote you. This old adage applies "you get what you pay for". In this day and age with the cost of having experienced and professional staff, the cost of fuel, insurance and related operating costs, how can anyone clean your home and do it right the first time for less than $249.00. The answer is, they don't have the experienced and properly trained/certified people, the right and well maintained equipment and don't take the time to do the job properly. In fact a lot of individuals just don't know the proper procedures. Also, just because they say they are members of an association does not make them a professional at what they do. Another point is they low ball you only to get their foot in the door. Some firms even have two services, one for partial cleaning and one to clean everything, usually it turns out to be everything when they show up. This amazes us, how can you just clean part of your system, it is like washing you feet and putting dirty socks back on.
These points are very important as this is your home, where you and your families spend a good portion of your life. Therefore, the Environment you live and breath in should be a major concern for you.
If you have had your ducts cleaned recently or in the past year or two here are some points to consider:
- Did the Technician present you with proper certification and take the time to walk you through the process either before or after the job. Some sort of Inspection should be done with you to keep you in the loop and confirm in your mind the job was done right.
- when duct cleaning is complete walk around taping duct work in certain places (our staff will do this with you), and if you hear stuff jumping around inside, the job was not done right.
-it's a new home it should be clean. Really, it would amaze you to see the undesirable things we consistently pull out of the ducting in new homes. Even those that say the ducts have been cleaned.

Our services included the cleaning of your entire ducting system from supplies to cold air returns, we go to every vent in the house with our air supply and vacuum to make sure that each run of ducting is cleaned thoroughly, starting on the top floor, working our way down into the basement. We actually send our air hose down every set of ducts in your home to make sure it is cleaned thorough, "no quick blow and go" is done by our staff. In addition a full furnace compartment cleaning will be done, which includes blowing out the compartment itself along with the fan area and upon completion a disinfectant /sanitizer http://www.benefect.com/US_benefect/US_products_disinfectants.php will be added to the duct work to help prevent any future possibility of any bacteria or mold in the duct work.

There are no hidden costs or hook up fees with use. The only thing extra is the tax which the government wants use to collect for them.

Do we have additional services you can pay for while we are there? Yes, if the filter(s) need replacing we will tell you. You can buy from us or pick one up at your favourite home supply. If you chose to buy one elsewhere we will clean the existing one for you.

Other services available that are not typically part of the Duct Cleaning System Cleaning, at addition cost, are the Dryer Venting and the Cleaning of the Air Conditioning Evaporator and Condenser units. These can be done at another time but the pricing is greatly reduced if you chose to have them done at the same time as the duct cleaning.

Included in every service: FREE air flow optimization! & FREE humidifier inspection

We also install Hepa Filtering Systems and Humidifiers, and these have to be specifically quoted based on the individual home requirements.

At Capps our work is done with satisfaction guaranteed! If for any reason (within 30 days) you are unsatisfied with the work done, we will return and do it again at no charge to you.

***PLEASE NOTE: WE DO NOT USE TELEMARKETERS, sub-contractors or call people for business. Our business booms on our reputation and word of mouth alone.
***DON'T BE FOOLED BY TELEMARKETERS CALLING AND SAYING THEY ARE US. The only way we will call you is if you have asked us to.***

CATEGORIES
Duct Cleaning
PRODUCTS
Hepa Filter Systems Humidifier Systems Ultraviolet Air Purifiers Thermostats
SERVICES
Commercial, Residential Industrial Duct Cleaning * Furnace Cleaning * Residential & Commercial Dryer Vent Cleaning and solutions * Installation of Humidifiers / HRV systems / Hepa Filter Systems Ultraviolet Air Purifier / Thermostats * Commercial & Industrial Overhead Cleaning * Bird And Nest Removal * See our website for other services provided!
BRANDS
All products sold are major brand names!
SPECIALITIES
Residential/Commercial/Industrial Duct Cleaning. Cottages, Condos, High Rises, and all types of exhausting systems.
WEBSITE
http://www.cappsductcleaningservices.com
YEAR ESTABLISHED
19
NUMBER OF EMPLOYEES
4
RETURN POLICY
**100% CUSTOMER SATISFACTION GUARANTEED**
PAYMENT METHOD
Chq, Cash, Visa, Master Card, E-Transfer
LICENSES
TSSA - Techincal Standards and Safety Authority
MEMBERSHIPS
National Duct Cleaning Association
LIABILITY INSURANCE
Yes
DIPLOMAS
Ing Insurance Company of Canada
WORKERS COMPENSATION
Yes
BONDED
Yes
WARRANTY TERMS
100% SATISFACTION GUARANTEED SO, HIRE THE EXPERIENCED AND GET THE RESULTS YOU EXPECT!
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