Rent A Son

Moving & Storage
82 St. Regis Cres. North Toronto ON M3J 1Z3
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Best of 2020 winner 9 timesBest of 2020winner 9 times
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Reviews for Rent A Son

Average customer rating:
9.8 10 (1085 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

EASIEST, MOST STRESS-FREE MOVE

Rob at Rent-a-son came highly recommended to me by both my parents and sister who used this company for their moves. It all starts with Rob who made planning and organizing this move so easy. Thank you for helping us coordinate and relieving our anxiety. Badiru, Ryan and Stephon made the day of the move a breeze! They were polite, humourous, and extremely careful with our belongings. We will absolutely be using Rent-a-Son for our next move! Thanks to the fantastic team!

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Private User
Private User
Private User reviews Toronto, ON
10/10

Easiest Move

Tyler and Badiru were great. Worked fast, were easy to get along with and took great care of my stuff. Will be happy to hire these guys again for my next move

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Private User
Private User
Private User reviews Toronto, ON
10/10

Best in class

Dave and Livy were extremely efficient, careful, professional and on the top of all pleasant. They were both keen to help us and they made our move in 2 hours less than expected. What for an amazing performance, efficiency and professionalism.

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Very Efficient!

Movers George, Damon and Aris were polite, funny and caring. Move went very well in less time than expected. I will recommend Rent a Son to everyone I come across that is moving. I cannot say enough good things about this company.
Thank you!

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Private User
Private User
Private User reviews Toronto, ON
9/10

Move from 2 locations

Great service, very engaged staff, felt comfortable with their handling of our belongings. I would say that as a work crew, Tyler, Arlie, J.P., Nick and Erik were very professional, courteous and quick. We will definitely use Rent a Son for our future moving needs. Job very well done!

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Doug in Toronto from Etobicoke
Doug in Toronto from Etobicoke
3 reviews Toronto, ON
10/10

Efficient and Friendly Move

We had an excellent move. As senior citizens we want things to be a stress free as possible and the guys did a great job of achieving that for us.
The whole process from the initial quote and follow up from Rob to the packing, loading, unloading and clean up was efficient and professional.
Tyler, Nick and Jerome completed our job in about 5 hours from start to finish and I would highly recommend you ask for them. Anything we asked they cheerfully completed and nothing was a problem for them.
WE are moving again in about a year and we definitely be hiring them again and asking for the same team that moved us.

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Bob&Jackie in Vaughan
Bob&Jackie in Vaughan
2 reviews Vaughan, ON
10/10

Extremely happy with our internal move

Tyler and Jordan arrived 5 minutes early, got to work right away and didn't stop until the job was done. Both young men were extremely polite and professional, taking great care with our belongings and surroundings during the move.
Kudo's to Tyler for his ability to quickly assess the site on arrival and determine best placement of items for greatest accessibility in the limited storage space available. He clearly understood our needs.
Thanks for a stress-free afternoon move! We hope Tyler & Jordan are available to handle Part 2 of our move after renovations are completed.

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Paul in Toronto
Paul in Toronto
3 reviews Toronto, ON
1/10

Forgot about me and showed up understaffed and hours late

Worst move experience I've ever had.

Cons:

- An hour into my scheduled move, I called for an ETA and was informed they had no booking for me.

Let me assure you. It was them not me. To book the move, I had two phone conversations with the same coordinator and completed the request for quote he emailed me which consists of a manifest and other move related details. I was not expecting to hear back after this and never did. I assumed everything was set.

- The promised to send a team in 3 hours, but they arrived 5 hours later and a man short. I requested 2 movers, I expected 2 movers, yet only 1 showed up with a promise that the second was on their way to my downtown condo from North York - at rush hour on a Friday evening.

- The mover that did show up just sat there and proceeded not to do anything. His entire attitude was very much "I don't want to be here". Perhaps he saw I had people helping me and thought he needn't do anything. If so, that's the wrong attitude when you've been contracted to do a job.

- Thankfully, other people helped me load the truck while he sat there and did nothing.

- When the truck was loaded, his teammate arrived and we got underway to the destination.

- One guy was working diligently to unpack the truck, while the other took a box at a time. Thankfully, after I had a few words with him (and I suspect so did his partner), his pace picked up.

- My mattress and box spring were very ripped up despite being in mattress cover bags.

Pros:

To be fair, the senior guy who arrived an hour later than his 2 hour late colleague understood the poor situation and agreed that billing would start when the truck left.

Rent a Son mistakenly sent 3 people in all (the two of them arriving an over an hour later than their colleague with the truck), upon pointing out I only booked 2 people, they agreed I would not be billed for 3.

Worst move ever.

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Victoria in Toronto
Victoria in Toronto
1 review Toronto, ON
10/10

Awesome moving company!

5 stars! Rent-a-Son is the first moving company I’ve ever used and I am so thankful that I chose to do so. Junior & Deakwon were the two guys on the crew, and they were excellent - Punctual, diligent, & professional. They made moving super easy and stress-free for me! I will definitely be using this company again in the future.

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Vanessa in North York
Vanessa in North York
0 reviews Toronto, ON
8/10

Conference Shipping

Tyler and Fadi were great! Our shipment was delivered and we are happy with the service provided by the two. Both were very nice and professional. Will be reaching out for future events. Thanks!

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rent A Son

Rent-a-Son, winner of HomeStars Best Mover in Toronto for 2010, 2011 and 2014, provides insured, bonded and professional residential and commercial moving services. Based in Toronto, Ontario, we provide local, provincial and long distance moving nationally, cross border and internationally.

Rent-a-Son is an agent of northAmerican van lines and is a certified member of the Canadian Association of Movers.

We also offer storage and warehousing out of our Toronto location where we have 25,000 sq ft of temperature controlled, alarmed and video monitored space.

CATEGORIES
Moving & Storage
SERVICES
Local Household Moving, Long Distance Moving, Office Moving, Warehousing and Distribution, Packing, Storage, Moving Help
WEBSITE
http://www.rentason.ca
YEAR ESTABLISHED
2000
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Visa, MasterCard, Check
LICENSES
Canadian Association of Movers
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
4 Hours
BONDED
Yes
WRITTEN CONTRACT
Yes
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