Reviews

10/10

Andrew & Rose did a great job from start to finish. They installed 150 sq.ft. of 12x24 ceramic tile for my new bathroom renovation. They scored full marks all around. Thoughtful, polite, articulate, not to mention that my bathroom tile looks terrific. And they did a great clean-up afterwards. The price was reasonable, competitive, and Andrew provided me with a full written estimate detailing the scope of work. I'm 100% satisfied and highly recommend them for your current tile project. :-)

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Company Response

Thank you very much for taking the time to leave us a review. It was great working with you as well, that shower was a super fun project and turned out great. I hope you enjoy it.

10/10

Julio Prepared the Drywall estimate for my basement legal apartment renovation. This is a complex task involving both fire-separation and noise-proofing requirements. My existing builder is not experienced in this area and has had disappointing project performance overall. Julio called me promptly to discuss my needs. Was prompt and polite during the site visit. Asked good questions during entire process. Promptly followed-up and was knowledgeable and capable throughout our discussions. He prepared a fully detailed, comprehensive written estimate outlining the entire scope of work. Unfortunately I was not able to move forward with him only due to existing contractual obligations with my current builder. I will be contacting Julio again to quote on my next renovation job, surely! Highly recommended. :-)

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10/10

I needed new tempered 3/8" glass tabletops for my large patio and larger dining room tables (2 separate jobs). Andreas did a very good job of getting the work done, solving any issues, and delivering very good quality finished glass tops. The patio table order was taking too long, and then broke during the tempering process, so Andreas fast-tracked a replacement top which only took a few days more. The dining room table was done quickly and perfectly, and was delivered within a week. Andreas even disposed of my old broken glass top for no extra charge (if you've ever had to deal with a large amount of broken glass shards on your own, you will appreciated how helpful this was.) Also, they deliver and install everything, so you don't need the extra trips to a store to place and then pick up your glass order. We did everything by text actually !

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Company Response

Dan thank you very much for kind words. we really appreciate having business with you . let us know in future if we can help you with any glass needs

10/10

Reliable, fast service. Diagnosed and repaired my garage door issue to my complete satisfaction. Courteous phone service too. I recommend them for your next garage door installation or repair .

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Company Response

Thank you very much for this great review Dan.DODDS has been awarded the Consumers Choice Award as the best garage door company in the G.T.A., as voted by you the customers, for 20 years in a row.

8/10

My review runs hot and cold. Millo did a great job where it counts. The cabinetry is beautiful, high quality, and professionally installed. We've had our new kitchen since spring and we're thoroughly pleased and enjoying all its features, comfort, and functionality to the max. Our quartz countertops are gorgeous too. Millo has their own experienced, trusted 'in-house' trades (electrician, plumber, tiler, carpenters) which is probably the main reasons we chose them. They all worked well together to get the job done. There is room for their improvement though. Sometimes it was difficult to communicate with or get hold of my job manager. My voicemails and texts were bounced around between various office and personal emails and phone numbers. Because of this, they sometimes dropped the ball, so there were many deficiencies to be rectified. Tip tray (at sink) was missing (fixed:-) ) The glass uppers ended up with the wrong finish inside the cabinets. The were also frosted instead of clear glass (they fixed this). Chef's desk was installed at the wrong height (they fixed it). Under cabinet lighting was a headache as was switched from recessed to LED strip lighting mid-stream. So there was not enough recessed space provided to hide the LED strips, so they would shine in our eyes. Also, they wouldn't stay stuck in place and started drooping and falling down. Fixing it was difficult. One LED strip is still drooping down as I pen this. The peninsula drawers banged into my stove and needed to be completely redone (shortened) in order to clear it. Despite these, and other problems, Millo was tremendous in their efforts to fix everything and make it right. And they did it all with a smile on their faces. They were always pleasant, polite, and caring throughout. I was probably not their easiest customer, and they always did their best to get the job done right. I realize that no renovation is without it's mistakes and issues, but I could have done without such a long list of problems to solve. All in all, I'm satisfied and would well recommend Millo for your next Kitchen or bathroom renovation.

2 of 2 people found this review helpful.
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Company Response

Thanks for your feedback Dan!

Since your installation our team has noted these communication errors and have been working on solutions to fix this as well as working on tighten up our operations all around to ensure jobs run as smoothly as possible. It was such a pleasure working with you and we appreciate you bearing with us through any errors that came up during your reno. Like you mentioned, no renovation is without it's mistakes, we like to think we have a great team with excellent problem solving abilities and at the end of the day, we always make sure our customers happy and comfortable in their new space.
Feel free to contact us in the future should you ever need anything!

Kindest regards,

The Millo Team!

5/10

Company has a wide selection of products and good quality products. But reaching their customer service (in-store, online, orby phone ) is almost impossible. Could not reach anyone at the main 800-254-6377 order line. Tried 4 attempts over a one week period with no success. Was immediately put on hold for 10 to 15 minutes, then a recording said I had reached their Quebec manufacturing plant, -then I was disconnected. And once the recording said that they are currently closed, even though it was during regular business hours. I tried to order online, from the samples the company sent me, but a number of my samples are not available online. And since I could not order by phone, the only remaining 'option' available was to go to a store. I chose the Dufferin Street Store #046. I ordered three window coverings in store (2 faux wood horizontal blinds for my kitchen, + 1 bedroom blackout blind). After ordering, I needed to phone the store later in the day to confirm the measurements, but was unable to reach anyone there, as no one would answer the phone. I tried calling 3 times over a 48-hour period, but no one at the store ever answered. Eventually, the only way to get my measurements to the store was by email. Just don't believe this company when they tell you ordering is easy by phone or online! You'll always need to go into a store.

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10/10

Husky did a super job removing my old furnace and installing a new one. Dmitri advised me well and his pricing options were comprehensive and reasonable. Sam and Ali were professional and courteous throughout the new installation. They arrived promptly, worked efficiently together and did a thorough clean up afterwards. They also were very knowledgeable about rebates and warranties and walked me through all the rebates that would apply for my purchase. Dan and Ali troubleshot my thermostat to get it up and running smoothly. And Victoria at their office handled all the details from start to finish.

1 of 2 people found this review helpful.
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Company Response

Hi Dan, the review you wrote is very nice, thanks for your kind words. Victoria and the Husky Team

10/10

I purchased a new stainless steel Samsung French door fridge the from Canadian Appliance Source recently. I've got nothing to complain about and would recommend them for your next major appliance purchase. From website to showroom to purchasing to delivery, CAS kept it simple, easy, affordable and effortless. And Kudos go out to the two excellent delivery men who quickly and conveniently delivered and installed the fridge in our house, with a smile on their face. Ask for Imran Ahmed, my salesman. He was great.

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10/10

Doru and his associate, Joe, are both accomplished and experienced carpenters & cabinet makers. They also do quality masonry and concrete work. Topping it all off, they are honest, polite, and a pleasure to work with.

1 of 1 people found this review helpful.
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