We chose Garcon after several quotes, not only based on value but because Jason (their estimator) was on time, friendly and understanding of our needs. We had them repair a floor joist in our living room ceiling and replace our entire living room ceiling. The work they did was excellent, especially the mudding that Victor did. The guys that took out our ceiling did a great job as well, protecting our floors from any damage. All the workers were polite, professional and did a great job cleaning up afterwards. We dealt with several people from Garcon, Jason always got back to us promptly when we had questions or concerns. The taper Victor was always on time and very polite. However, he was the only punctual worker. The first day we were told the workers would be at our house at 9:30, we called at 10:30 to see where they were and was told they were on their way. They showed up after 11:00. The second day the drywall was delivered at 8:30 and we were told the installers would be here at 10:00. We called at noon and were told they were on their way and should be there soon. At 2:00 we were told they should already be there and at 3:00 we were told they were not coming, which wasted an entire day off of work. Day 3 installers came and installed the drywall ceiling. They did a very good job, but did hit a wire when cutting out the junction box causing an arc. At this time we only knew that there was a spark and nothing more. Day 4 and 5, Victor showed up on time and did a great job (to which we have received several compliments). We were told that the job would be done by Day 4, but it was not completed until Day 7 due to the missed day. The job was completed and we went to install the dining room light and found that it no longer had power. We called Larry at Garcon to have them come in and take a look at it. He stated that he would get in touch with the electrician and call us back. We had to call him back three times through the week to ask what was happening, as he did not call us back. I spoke with Larry again and he said that he was still working on this and would call me back, he didn't. We then emailed Anthony who stated that he was working on this for us and that it would be taken care of by the end of the week. On Saturday, we still had not heard back from Garcon so we investigated ourselves, saw that the installer had cut through the wire (hot) and cut the casing off another by accident when cutting a hole for the junction box. We had this fixed outside of Garcon as we had waited a week for a resolution. Ultimately the end result was great and looks awesome. We have received several compliments on the final results and we are very happy with the way it came out. We just wish we didn't have to stay on top of them (harrass) so much to get the work completed within a couple days over the verbally quoted number of days.