I have to agree with the other reviews, these guys are great. We read reviews of all other providers, and selected them because their record is great and they did not disappoint. There was a minor issue during drywall cutting. When I told them about it they followed up, scheduled an electrician visit at no cost, fixed the issue and called me to confirm. I would trust them again - any time.
Pro tips for others:
1. They will have 2-3 weeks of wait time, so schedule early.
2. At the initial visit (quotation time) they do visual inspection not with Hydrometer or equipment, so they might not find all cracks, e.g. they did not find the main big crack that our Home Inspector has found. But I pointed it out later, and they did the actual job of fixing it
3. They are expensive and NOT negotiatble. But if you have more than 1 crack, they will give you discounts on subsequent ones
4. You MUST go with these guys - they are great
We had a very good experience with The Crack Specialists when we lived at our previous home, so called them again when we had a problem with water getting into our cold room at our present location. Wes was not only on time,but called and said he could come a little sooner, if that worked. Wes did a thorough inspection, and informed me that he could not help with our problem, but explained in detail how I could solve the problem myself. We are very happy with the service that Wes and The Crack Specialists provided, and will be quite happy to refer them to our friends and family.
Hi Harv, thanks so much for the review and recommendation! Happy to be of service.
Wes came out and recommended next steps. Very professional and helpful. Will continue to use Crack Specialists moving forward. They have fixed two cracks as well as suggested putting in a new sump pump and back up battery
Thank you for the review and we are delighted to be of service!
At this point, we had multiple occasions to use the services of The Crack Specialists so it's only fair to leave a review! :)
First, we had a foundation crack through which water was coming in into our basement - they sealed that up and it's been a year now and it's all good! (They also offer a lifetime warranty on these).
Secondly - in our coldroom, the cinder blocks shifted (it's an older home), and water was also coming in - this had to be not only sealed but also and insulated from the outside. The Specialists dug up the wall and insulated it from the outside - it is still holding up and no more puddles in the coldroom! Worth to mention that this problem was identified on their first visit and they told us what had to be done, it was just a scheduled to be a separate repair date.
And most recently, we had problems with water filling up our old window (with a decaying wooden frame), so they came in to put in a new window well - with metal frame, and they deepened and widened it.
We would also like to point out that they clean up after their work and take excess earth away if needed. With the window well work we wanted to keep some of the earth for garden works and they went out of their way, to not only fill our containers with it but also carried it all where we needed it.
All this professional work for what seems like a reasonable amount of money to us, and while these gentlemen are high in demand and it might be a bit of wait sometimes, they come highly recommended and while we HOPE not to need to call them again, we definitely will should something new come up!
So far we had the pleasure to work with these wonderful hardworking gentlemen: Wesley, Clint, Jake and Alex. Thank you very much to all of you and if we forgot someone, please pass our thanks!
Best regards and many thanks!
Agata & Anna
Hello Agata & Anna, Thank you for the wonderful review! We are always happy to be of service and are very pleased you are happy with our work. Thanks again!
Crack Specialists was incredibly responsive. Everyone was friendly and informative right from the original point of contact. We were walked through all of our questions and concerns. The installation occurred right on time and the installer was thorough, clean and we're incredibly happy with the outcome. We would be happy to recommend to anyone.
Hi there, thank you for the review and recommendation! We are happy to hear you are pleased with our work.
This was the 3rd leak in the same crack in our foundation and the first 2 times the repair was done by a different company who didn't do a good job. Crack Specialist was recommended and Rick and Jake came out today and were professional, polite and hard workers as we needed the window well dug out too. The work looks great and now I can actually say I can't wait till it rains as I know we won't see any water in our basement. Thanks,
Very pleased with the service. Wes arrived on time and was very pleasant and knowledgeable. I was concerned about cracks in the basement floor and an old sump pump. Wes checked things out and provided the advice as to the appropriate course of action. I will use The Crack Specialists in the future. Recommended.
The Crack Speciaists, specialize in diagnosing and repairing structural and water proofing issues directly related to foundations. We speciailize in wet basements repairs, interior and exterior foundation cracks, sump pumps and french drain installations, weeping tile systems, drainage issues and waterproofing.
Call us for a free, written estimate with no obligation. Guarantee Lifetime Warranty that is transferable. Please call today to arrange for a consultation.