The Crack Specialists

Waterproofing
275-55 Northfield Dr E Waterloo ON N2K 3T6
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Waterproofing
The Crack Specialists
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98%

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Reviews by rating (past 12 months)
Best of 2019 winner 4 timesBest of 2019winner 4 times
Giving Back Award winner 3 timesGiving Back Awardwinner 3 times

Reviews for The Crack Specialists

Average customer rating:
9.9 10 (392 reviews)

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Millard Meyers in Kitchener
Millard Meyers in Kitchener
0 reviews Kitchener, ON
10/10

fill the basement wall cracks to prevent future water coming in the basement

Damian and Josh were very knowledgeable and efficient. They worked well with me and each other. They did not tease me about my efforts to fix the three cracks myself over the years. I appreciated that.
I could not see the crack on one wall, but Damian found it and filled it to stop the leak.
The most difficult crack was behind the geothermal pipes in the corner of my basement. I was not going to get that one done at first but I opened the wall showed it to Damian and he told me to take more drywall off and they could fix it. Josh went in and very carefully drilled and filled the holes without any damage to the geothermal pipes.
I am so happy and confident with their work. The next few rains will prove if my confidence is right.
I should have hired them 10 years ago but I did not know who would do a great job. When they fixed a leak for one of my friends. I decided to call them.

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Private User
Private User
Private User reviews Brantford, ON
10/10

Excellent service

The Crack Specialists were recommended to us. Phone staff is very friendly and professional...Josh and Alex arrived earlier than scheduled time, which was great. They were very professional and cleaned up the work area perfectly! Thanks! Highly recommended!

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Company Response

Hi there, thank you for the review and recommendation! Happy to hear you are pleased with the service of our team. Thanks again!

Private User
Private User
Private User reviews London, ON
10/10

Job well done

Had 3 Cracks in basement foundation: Wes, came over, conducted a scan of the basement, and provided at clear idea of what needs to be done and how much it would cost. Damian and Dyllan arrived on time. The job was done efficiently and the gentlemen cleaned up the work area.

Wes, Damian, and Dyllan were professional and informative of the procedure.
I would recommend the Crack Specialists and based on the job completed, would request Damian and Dyllan to do the job.

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Company Response

Hi there, what a great review! Thanks very much....Damian an Dyllan will be thrilled to hear it. Thanks again

Marlene Knechtel in Kitchener
Marlene Knechtel in Kitchener
0 reviews Kitchener, ON
9/10

CRACK IN BASEMENT WALL

Damian arrived right on the appointed time. He repaired the wall and explained to me what he was doing if I asked. He cleaned up behind him. A professional guy who did a professional job. Would recommend this company to anyone. Very pleased,

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Company Response

Hi Marlene, and thank you for the review. Happy to hear you are pleased with Damien's services. We appreciate the recommendation! Thanks again

Nancy Holland in Waterloo
Nancy Holland in Waterloo
0 reviews Waterloo, ON
10/10

Leak in fruit cellar basement

Wes from The Crack Specialists was here this am to investigate a small leak from a job that was completed last July by their company. No questions asked he scheduled a complete redo on the original work that had been completed at the end of this month at no cost to ourselves. Very happy!

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Company Response

Hi Nancy,Thank you for the review. We don't often have to revisit old work, but we take our warranty seriously and will always prioritize. Two times a charm!

Private User
Private User
Private User reviews Kitchener, ON
10/10

Quotation for foundation repair

Wes, from The Crack Specialists, provided great advice on what needs to be done to waterproof a portion of our basement wall. Great dealing with him and the honest advice he gave is appreciated. A quotation on costs is coming

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Company Response

Hi there, and thank you for the review! Happy to hear you had a positive experience with Wes. Thanks again!

Private User
Private User
Private User reviews Newmarket, ON
10/10

Foundation Crack Repair

We had water in the basement after a heavy rainfall in January. The response from The Crack Specialists was very prompt. We had an estimate done the next day (on a Sunday) and the repair scheduled for a couple days later. Josh did a wonderful job from start to finish. He answered all of my questions about the procedure. Very pleased with The Crack Specialists and wouldn't hesitate to recommend their service to anyone!

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Company Response

Hi there, thank you for the review! Happy to hear you are pleased with our services. We will be sure to pass on your kind words to Josh. Appreciate the recommendation as well. Thanks again

Brad in Wasaga Beach
Brad in Wasaga Beach
0 reviews Wasaga Beach, ON
10/10

Crack repair in basement

Damian was couteous and very neat and tidy. Once work was complete area of repair was cleaned up and you would not now they had been there.
Nice work. Very Happy

Brad

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Company Response

Hello Happy Brad, so pleased to hear you are happy! Thanks for the review. Much appreciated!

Private User
Private User
Private User reviews Guelph, ON
10/10

Basement Crack Repair

Contacting for a quote, and setting up the appointment was effortless. They showed up, worked quick, repaired the crack and cleaned up after themselves. They also provided advice and tips on how to avoid leaking in the future.

Now we just wait for the torrential rains to see how it holds up, but all evidence of the crack is gone.

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Company Response

Hi there and thank you for the review! We are pleased to hear you are happy with our service. Thanks again!

Jie in Waterloo
Jie in Waterloo
0 reviews Waterloo, ON
10/10

Cracks in Foundation

The repair Technicians Trevor did a great job. He is very professional and easy to along with. He came in early and finished his work in very efficient way.

Thanks you so much!!!

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Company Response

Thanks so much for the review Jie! We will be sure to let Trevor know you are pleased with his work. Thanks again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Crack Specialists

The Crack Speciaists, specialize in diagnosing and repairing structural and water proofing issues directly related to foundations. We speciailize in wet basements repairs, interior and exterior foundation cracks, sump pumps and french drain installations, weeping tile systems, drainage issues and waterproofing.

Call us for a free, written estimate with no obligation. Guarantee Lifetime Warranty that is transferable. Please call today to arrange for a consultation.

CATEGORIES
Waterproofing
PRODUCTS
Repairing residential and commercial foundation cracks using a polyurethane repair method and epoxy from the interior and exterior
SERVICES
We specialize in diagnosing and repairing structural and/or water intrusion issues directly related to foundations. The extensive list of services we offer includes: * Arranging diagnostic appointments with home owners / landlords / commercial clients Inspecting problem areas in a customer
STYLES
We are a dedicated team of professional foundation repair contractors who have the knowledge, skill and talent to ensure each repair is performed with the utmost care, attention to detail, and personalized service.
SPECIALITIES
We specialize in diagnosing and repairing structural and water proofing issues directly related to foundations. We speciailize in wet basements repairs, interior and exterior foundation cracks, sump pumps and french drain installations, weeping tile systems, drainage issues and waterproofing.
WEBSITE
http://www.thecrackspecialists.com
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Visa/MC/ Cheque / E-transfer/ Cash
MEMBERSHIPS
Bettter Business Bureau / The Greater Kitchener Waterloo Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Transferable Lifetime Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.