The Crack Specialists

Waterproofing
275-55 Northfield Dr E Waterloo ON N2K 3T6
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Waterproofing
The Crack Specialists
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99%

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Reviews by rating (past 12 months)
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Best of Award '22 winner 6 timesBest of Award '22winner 6 times
Giving Back Award winner 3 timesGiving Back Awardwinner 3 times

Reviews for The Crack Specialists

Average customer rating:
10 10 (488 reviews)

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Tara
Tara
1 review Waterloo, ON
10/10

Foundation crack repair/waterproofing

We were devastated to find cracks in our foundation and water leaking into our basement.
However, Wes and his team were wonderful to work with and made the process easy and straightforward.
Mel and Dakota did a fantastic job completing the work on time and were so friendly. Even to my barking dog lol
Mel is so sweet and professional. She gave us aftercare instructions and warranty info which put our minds at ease.
Highly recommend!!

Approximate cost of services:
$1,500.00
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Keith in Stratford
Keith in Stratford
1 review Stratford, ON
10/10

60 McDonald

It was truly a very pleasant business experience with Jen and Rick, and their Technicians Chad and JR. Everything was completed in a timely and professional manner. We would not hesitate to recommend them and their company to our Friends and Family. Keith, Kathy and Diane

Approximate cost of services:
$2,100.00
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Company Response

Thank you so much for your kind words, Keith. We really appreciate you taking the time out to share your experience with us — and we agree, all are truly gems to have on our team! We count ourselves lucky for customers like you!

Mariana in Woodbridge
Mariana in Woodbridge
1 review Vaughan, ON
10/10

Amazing work

Punctual, knowledgeable and courteous , did a great job in the estimated time. Highly recommend!

Approximate cost of services:
$700.00
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Company Response

Thank you so much Mariana for this wonderful review!

MikenJay in Toronto
MikenJay in Toronto
0 reviews Listowel, ON
10/10

Crack down basement wall that was leaking.

Melanie and her partner (Romeo?, Romero?, sorry terrible with names) where friendly, quick, and very respectful to our home. The job was done in less than an hour with zero mess left behind. We all know how some contractors can be. These folks where awesome. Melanie was very informative as to warranty, curing, do's and don'ts, etc.. Overall, considering I had a leaking basement, it was pleasant and painless having these folks do the repair. I highly recommend The Crack Specialists if you're in need of any of the services they offer. I don't know what the cost was as this was arranged through my builder so I plugged a number in as it is required by this site.

Approximate cost of services:
$500.00
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Company Response

Thank you for the great review! We’re so happy you loved the services provided and shall you ever need our waterproofing services again, we are here.

Private User
Private User
0 reviews Waterloo, ON
10/10

Window Well Repair

Second time hiring them. Their service is quick, reliable, and the cost is affordable as well.

Approximate cost of services:
$700.00
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Company Response

Thank you for this review and continued support. Much appreciated!

Private User
Private User
Private User reviews Waterloo, ON
10/10

Wonderful Service

Great people and wonderful service. I used Crack Specialists for the first time and they were on time. They finished the job and they were very professional to deal with. They were patient with questions and offered life time warranty on their work. I recommend them.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for the kind words! We appreciate you taking the time to let us know how we did!

Private User
Private User
Private User reviews Waterloo, ON
10/10

numerous repairs

have used these people 6 time now always happy with their work very pleasant staff

Approximate cost of services:
$1,500.00
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Company Response

Thank you so much for your kind review and continued support.

Dr. Greg in Toronto
Dr. Greg in Toronto
0 reviews Toronto, ON
10/10

Happy with Results!

Have used them once before and was happy with the results. Had 2 more foundation cracks filled recently and am confident that they will hold up. Everyone I've interacted with at this company has been quite pleasant! Would definitley recommend them to family and friends.

Approximate cost of services:
$1,500.00
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Company Response

Greg, we are incredibly grateful that you took the time out to leave us a review. Happy to have you as a repeat customer!

Dee
Dee
0 reviews Waterloo, ON
10/10

Crack in cubby hole in basement

Installers took time to explain the process and the warranty (not to break or remove the white plastic tips that extend out a bit from the wall. They cleaned so there was no mess for me to clean up after them.

The lifetime transferrable guarantee is wonderful. The company has been in force since 2004 and is a BBB member with no complaints. It has been recently sold to new owners so lets hope they continue the great service.

Approximate cost of services:
$675.00
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Company Response

Thank you so much Dee for the awesome review! We have always and will always continue to work hard to meet the expectations of our customers and hopefully surpass them :D

R & B Dyck
R & B Dyck
0 reviews Elmira, ON
10/10

Professional service on a hot muggy day

On the hottest day so far in 2022, Chad and JR worked hard and replaced a faulty window well. They valued customer satisfaction by consulting with us at each step and making sure that the work done was to the highest standards. We highly recommend The Crack Specialists and the fine job done by the Chad/JR team.

Betty & Richard

Approximate cost of services:
$775.00
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Company Response

Thank you so much Betty and Richard! We appreciate you taking the time out to let us know how the team did!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Crack Specialists

The Crack Speciaists, specialize in diagnosing and repairing structural and water proofing issues directly related to foundations. We speciailize in wet basements repairs, interior and exterior foundation cracks, sump pumps and french drain installations, weeping tile systems, drainage issues and waterproofing.

Call us for a free, written estimate with no obligation. Guarantee Lifetime Warranty that is transferable. Please call today to arrange for a consultation.

CATEGORIES
Waterproofing
PRODUCTS
Repairing residential and commercial foundation cracks using a polyurethane repair method and epoxy from the interior and exterior
SERVICES
We specialize in diagnosing and repairing structural and/or water intrusion issues directly related to foundations. The extensive list of services we offer includes: * Arranging diagnostic appointments with home owners / landlords / commercial clients Inspecting problem areas in a customer
STYLES
We are a dedicated team of professional foundation repair contractors who have the knowledge, skill and talent to ensure each repair is performed with the utmost care, attention to detail, and personalized service.
SPECIALITIES
We specialize in diagnosing and repairing structural and water proofing issues directly related to foundations. We specialize in wet basements repairs, interior and exterior foundation cracks, sump pumps and French Drain Installations, weeping tile systems, window wells, drainage issues and waterproofing.
WEBSITE
http://www.thecrackspecialists.com
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Visa/MC/ Cheque / E-transfer/ Cash
MEMBERSHIPS
Bettter Business Bureau / The Greater Kitchener Waterloo Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Transferable Lifetime Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.