The Crack Specialists

Waterproofing
275-55 Northfield Dr E Waterloo ON N2K 3T6
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The Crack Specialists
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98%

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Best of 2019 winner 4 timesBest of 2019winner 4 times
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Reviews for The Crack Specialists

Average customer rating:
10 10 (381 reviews)

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Harv in Kitchener
Harv in Kitchener
0 reviews Kitchener, ON
10/10

Water leaking into cold room.

We had a very good experience with The Crack Specialists when we lived at our previous home, so called them again when we had a problem with water getting into our cold room at our present location. Wes was not only on time,but called and said he could come a little sooner, if that worked. Wes did a thorough inspection, and informed me that he could not help with our problem, but explained in detail how I could solve the problem myself. We are very happy with the service that Wes and The Crack Specialists provided, and will be quite happy to refer them to our friends and family.

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Company Response

Hi Harv, thanks so much for the review and recommendation! Happy to be of service.

Ibbotson in Waterloo
Ibbotson in Waterloo
0 reviews Waterloo, ON
10/10

Cracks in foundation and sump pump replacement

Wes came out and recommended next steps. Very professional and helpful. Will continue to use Crack Specialists moving forward. They have fixed two cracks as well as suggested putting in a new sump pump and back up battery

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Company Response

Thank you for the review and we are delighted to be of service!

Private User
Private User
Private User reviews Kitchener, ON
10/10

HIGHLY RECOMMENDED!!! Work done: sealing foundation cracks, coldroom insulation, new window well

At this point, we had multiple occasions to use the services of The Crack Specialists so it's only fair to leave a review! :)

First, we had a foundation crack through which water was coming in into our basement - they sealed that up and it's been a year now and it's all good! (They also offer a lifetime warranty on these).

Secondly - in our coldroom, the cinder blocks shifted (it's an older home), and water was also coming in - this had to be not only sealed but also and insulated from the outside. The Specialists dug up the wall and insulated it from the outside - it is still holding up and no more puddles in the coldroom! Worth to mention that this problem was identified on their first visit and they told us what had to be done, it was just a scheduled to be a separate repair date.

And most recently, we had problems with water filling up our old window (with a decaying wooden frame), so they came in to put in a new window well - with metal frame, and they deepened and widened it.

We would also like to point out that they clean up after their work and take excess earth away if needed. With the window well work we wanted to keep some of the earth for garden works and they went out of their way, to not only fill our containers with it but also carried it all where we needed it.

All this professional work for what seems like a reasonable amount of money to us, and while these gentlemen are high in demand and it might be a bit of wait sometimes, they come highly recommended and while we HOPE not to need to call them again, we definitely will should something new come up!

So far we had the pleasure to work with these wonderful hardworking gentlemen: Wesley, Clint, Jake and Alex. Thank you very much to all of you and if we forgot someone, please pass our thanks!

Best regards and many thanks!
Agata & Anna

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Company Response

Hello Agata & Anna, Thank you for the wonderful review! We are always happy to be of service and are very pleased you are happy with our work. Thanks again!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Basement Crack

Crack Specialists was incredibly responsive. Everyone was friendly and informative right from the original point of contact. We were walked through all of our questions and concerns. The installation occurred right on time and the installer was thorough, clean and we're incredibly happy with the outcome. We would be happy to recommend to anyone.

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Company Response

Hi there, thank you for the review and recommendation! We are happy to hear you are pleased with our work.

Karen M in Waterloo
Karen M in Waterloo
1 review Waterloo, ON
8/10

Crack in foundation

This was the 3rd leak in the same crack in our foundation and the first 2 times the repair was done by a different company who didn't do a good job. Crack Specialist was recommended and Rick and Jake came out today and were professional, polite and hard workers as we needed the window well dug out too. The work looks great and now I can actually say I can't wait till it rains as I know we won't see any water in our basement. Thanks,

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Private User
Private User
Private User reviews Waterloo, ON
10/10

Basement cracks

Very pleased with the service. Wes arrived on time and was very pleasant and knowledgeable. I was concerned about cracks in the basement floor and an old sump pump. Wes checked things out and provided the advice as to the appropriate course of action. I will use The Crack Specialists in the future. Recommended.

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kevinwxli
kevinwxli
2 reviews Waterloo, ON
10/10

crack inspection

They came at the time we agreed.
They walked me through all the concerns I have.
I found them very helpful and professional, I will definitely work with them again and recommend them to my friends.

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Tony Pollard in Waterloo
Tony Pollard in Waterloo
1 review Waterloo, ON
10/10

Basement crack repair

The repair Technicians Damian and Mike did a great job. They were very personable; professional and both cared about their work and the company they represented. Thanks to all, Wesley, Damian and Mike.

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Private User
Private User
Private User reviews Waterloo, ON
10/10

Foundation Crack

We had a crack in our foundation that recently caused basement flooding. Clint came and conquered! He was efficient, professional, very knowledgeable, and friendly. As well as repairing the crack, he provided advice on how to improve the condition of our window wells. We had the Crack Specialists repair a different crack 20 years ago and have had no further issues with it.

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Wayne in Cambridge
Wayne in Cambridge
1 review Cambridge, ON
10/10

Interior Foundation Crack Repair

Lorrie was courteous and knowledgeable, providing a free, no obligation telephone quote to repair our foundation crack from the interior; the Crack Specialists honoured the quote upon visiting the site, accessing and completing the repair. Their service technician (Clint) was courteous and experienced, taking time to explain the repair and it’s lifetime, transferable warranty. The crack was repaired expeditiously and the job site left clean. Would recommend the Crack Specialists to others.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Crack Specialists

The Crack Speciaists, specialize in diagnosing and repairing structural and water proofing issues directly related to foundations. We speciailize in wet basements repairs, interior and exterior foundation cracks, sump pumps and french drain installations, weeping tile systems, drainage issues and waterproofing.

Call us for a free, written estimate with no obligation. Guarantee Lifetime Warranty that is transferable. Please call today to arrange for a consultation.

CATEGORIES
Waterproofing
PRODUCTS
Repairing residential and commercial foundation cracks using a polyurethane repair method and epoxy from the interior and exterior
SERVICES
We specialize in diagnosing and repairing structural and/or water intrusion issues directly related to foundations. The extensive list of services we offer includes: * Arranging diagnostic appointments with home owners / landlords / commercial clients Inspecting problem areas in a customer
STYLES
We are a dedicated team of professional foundation repair contractors who have the knowledge, skill and talent to ensure each repair is performed with the utmost care, attention to detail, and personalized service.
SPECIALITIES
We specialize in diagnosing and repairing structural and water proofing issues directly related to foundations. We speciailize in wet basements repairs, interior and exterior foundation cracks, sump pumps and french drain installations, weeping tile systems, drainage issues and waterproofing.
WEBSITE
http://www.thecrackspecialists.com
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Visa/MC/ Cheque / E-transfer/ Cash
MEMBERSHIPS
Bettter Business Bureau / The Greater Kitchener Waterloo Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Transferable Lifetime Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.