The Crack Specialists

Waterproofing
275-55 Northfield Dr E Waterloo ON N2K 3T6
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The Crack Specialists
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98%

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Best of 2019 winner 4 timesBest of 2019winner 4 times
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Reviews for The Crack Specialists

Average customer rating:
10 10 (371 reviews)

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Randell's in Kitchener
Randell's in Kitchener
1 review Kitchener, ON
10/10

Foundation Repair

We contacted the Crack Specialist through a referral.
We had a crack in out foundation that was seeping water and needed to get it fixed immediately. We called Rick around 7pm telling him about our problem. He came out that night and fixed it for us. It's good to know that you have employees working for you that are flexible with their time.
Thanks Rick for a job well done.
We will recommend this company to family and friends!!

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princess1 in Waterloo
princess1 in Waterloo
1 review Waterloo, ON
10/10

Crack in the foundation

Called on Sunday afternoon, call was returned within an hour or less. Appointment set for Thursday afternoon Trevor and Alex were there on time in fact a bit early which was good. Very professional job was done under 2 hours. Left the basement area where they worked very clean. Recommend this company to any one.

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Private User
Private User
Private User reviews Waterloo, ON
10/10

Basement foundation crack

Called the Crack Specialist. They were very busy but got to the house. Wes got to the problem , promptly gave me an estimate and answered all my questions. He booked the repair for six days later which worked for us. The following day they called us back with a cancellation and Richard was able to come out four days sooner to repair the crack. Richard was very professional and didn't mind me watching. A nice job and any mess was cleaned up.
Thanks Crack Specialist.

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Company Response

You're welcome! We are happy we could help you out and that you were pleased with our services. Thanks very much for the review! Much appreciated

Don in Elmira
Don in Elmira
1 review Elmira, ON
10/10

Basement Wall Leak

Wes came and looked at the job and booked a time and explained what would happen in the process. Damian was here for about 4 hours today and fixed two cracks he found. The work is guaranteed and once we have a thaw again we will determine that all is good. We are confident though that the work is all good. Damian explained what he was doing as he moved along in the job and that is important. We will keep the name on file in case we have anymore problems. Those two cracks will definitely not be a problem , we just want to make sure there are no other cracks in another location of the wall. We will call the Crack Specialist if any other cracks erupt !!!! Happy with the work.

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Company Response

Hi Don, We are happy to hear you are pleased with our services. And yes we will be there if any other cracks erupt, although we truly hope that doesn't happen to you. Thank you for the review!

Shelley S. in Waterloo
Shelley S. in Waterloo
1 review Waterloo, ON
10/10

Leaky Basement

I just recommended this company today. We had our basement fixed in the fall of 2017. Water seepage in the foundation. I wanted to wait to review them to make sure I was satisfied. They did an excellent job. I had many questions and had them out several times prior to the job to answer little things. They did this without hesitation and addressed all of my concerns. Not even one drop of water since the repair. A LOT of peace of mind; especially now in these rainy icy days which are the new norm.

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Company Response

Well hello Shelley, so glad you are happy with our work and are dry through all of this crazy weather. Thank you for taking the time to write a review over a year after the repair. We greatly appreciate it!

Dave in Kitchener
Dave in Kitchener
1 review Kitchener, ON
10/10

Foundation crack sealed

Rick was very professional and thorough in doing his job, hopefully won't need to use them again, but if another crack was to occur, wouldn't hesitate in calling them back.

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milpol55 in Kitchener
milpol55 in Kitchener
1 review Kitchener, ON
10/10

The crack specialists Waterloo/ St Jacobs

I am very pleased with the service. Both the person who came to do the quote as well as the technician Clinton were punctual .
The work was done within the time frame. Clinton give good advice, and he did go above and beyond the call of duty ( eg. taking away some studs that was not included in the quote).
He brought material to protect the flooring and cleaned up perfectly after himself. He gave good information, also for the future.
I would certainly recommend The crack specialists!.
Margaret

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Company Response

Hello Margaret, we are very happy to hear that you are pleased with Clints' work and the advice he was able to give you. We appreciate you taking the time to write a review. Thank you

Christopher in Waterloo
Christopher in Waterloo
1 review Waterloo, ON
10/10

Crack Repair

I had an excellent experience with the Crack Specialists from the moment I contacted them. Richard was the repair technician and he was punctual on his arrival and he finished the job within the time frame he gave me. He was informative by answering all my questions and also referred me to an excellent drywall repair technician.

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Company Response

Hi Christopher, we are happy to hear you are pleased with our service and that Richard was able to answer all of your questions. We appreciate the review! Thanks

Kevin in Kitchener
Kevin in Kitchener
2 reviews Waterloo, ON
10/10

Foundation Crack

Called Wes in the morning and he was at my home within 30 minutes to quote me the estimate. Set up the repair the next day. Rick explained the process and lifetime warranty. The work was completed in a professional and timely manner. Rick walked me through the entire process and the process for removing the ports. Thanks Rick for a job well done. I will recommend this company to family and friends!

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Company Response

Hi Kevin, Thanks so much for the review! We are happy to hear you are pleased with our services and that Rick did a great job for you. Thanks again!

Glen Y in Waterloo
Glen Y in Waterloo
1 review Waterloo, ON
10/10

Crack repair in foundation

The company was a pleasure to deal with and there price quote was in check with three other companies. I choose this conpany because the owners were awesome to talk to on the phone and they scheduled repair within 5 days where the competitors where booking 2.5 weeks out. The service technician Richard was friendly and knowledgeable and was courteous when entering the home. He took his shoes off at the door, so as not to track in all the snow from outside which was a nice touch. There was no mess left behind and his workmanship was top notch. I would definitely recommend the crack specialists for sure.

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Company Response

Hi Glen, Happy to hear you are pleased with our service. We'll be sure to pass your comments along to Richard. We very much appreciate your review and recommendation. Thank you

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Crack Specialists

The Crack Speciaists, specialize in diagnosing and repairing structural and water proofing issues directly related to foundations. We speciailize in wet basements repairs, interior and exterior foundation cracks, sump pumps and french drain installations, weeping tile systems, drainage issues and waterproofing.

Call us for a free, written estimate with no obligation. Guarantee Lifetime Warranty that is transferable. Please call today to arrange for a consultation.

CATEGORIES
Waterproofing
PRODUCTS
Repairing residential and commercial foundation cracks using a polyurethane repair method and epoxy from the interior and exterior
SERVICES
We specialize in diagnosing and repairing structural and/or water intrusion issues directly related to foundations. The extensive list of services we offer includes: * Arranging diagnostic appointments with home owners / landlords / commercial clients Inspecting problem areas in a customer
STYLES
We are a dedicated team of professional foundation repair contractors who have the knowledge, skill and talent to ensure each repair is performed with the utmost care, attention to detail, and personalized service.
SPECIALITIES
We specialize in diagnosing and repairing structural and water proofing issues directly related to foundations. We speciailize in wet basements repairs, interior and exterior foundation cracks, sump pumps and french drain installations, weeping tile systems, drainage issues and waterproofing.
WEBSITE
http://www.thecrackspecialists.com
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Visa/MC/ Cheque / E-transfer/ Cash
MEMBERSHIPS
Bettter Business Bureau / The Greater Kitchener Waterloo Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Transferable Lifetime Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.