The Crack Specialists

Waterproofing
275-55 Northfield Dr E Waterloo ON N2K 3T6
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The Crack Specialists
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99%

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Reviews by rating (past 12 months)
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Best of 2019 winner 4 timesBest of 2019winner 4 times
Giving Back Award winner 3 timesGiving Back Awardwinner 3 times

Reviews for The Crack Specialists

Average customer rating:
10 10 (376 reviews)

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Private User
Private User
Private User reviews Waterloo, ON
10/10

Basement cracks

Very pleased with the service. Wes arrived on time and was very pleasant and knowledgeable. I was concerned about cracks in the basement floor and an old sump pump. Wes checked things out and provided the advice as to the appropriate course of action. I will use The Crack Specialists in the future. Recommended.

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kevinwxli
kevinwxli
2 reviews Waterloo, ON
10/10

crack inspection

They came at the time we agreed.
They walked me through all the concerns I have.
I found them very helpful and professional, I will definitely work with them again and recommend them to my friends.

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Tony Pollard in Waterloo
Tony Pollard in Waterloo
1 review Waterloo, ON
10/10

Basement crack repair

The repair Technicians Damian and Mike did a great job. They were very personable; professional and both cared about their work and the company they represented. Thanks to all, Wesley, Damian and Mike.

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Private User
Private User
Private User reviews Waterloo, ON
10/10

Foundation Crack

We had a crack in our foundation that recently caused basement flooding. Clint came and conquered! He was efficient, professional, very knowledgeable, and friendly. As well as repairing the crack, he provided advice on how to improve the condition of our window wells. We had the Crack Specialists repair a different crack 20 years ago and have had no further issues with it.

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Wayne in Cambridge
Wayne in Cambridge
1 review Cambridge, ON
10/10

Interior Foundation Crack Repair

Lorrie was courteous and knowledgeable, providing a free, no obligation telephone quote to repair our foundation crack from the interior; the Crack Specialists honoured the quote upon visiting the site, accessing and completing the repair. Their service technician (Clint) was courteous and experienced, taking time to explain the repair and it’s lifetime, transferable warranty. The crack was repaired expeditiously and the job site left clean. Would recommend the Crack Specialists to others.

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Randell's in Kitchener
Randell's in Kitchener
1 review Kitchener, ON
10/10

Foundation Repair

We contacted the Crack Specialist through a referral.
We had a crack in out foundation that was seeping water and needed to get it fixed immediately. We called Rick around 7pm telling him about our problem. He came out that night and fixed it for us. It's good to know that you have employees working for you that are flexible with their time.
Thanks Rick for a job well done.
We will recommend this company to family and friends!!

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princess1 in Waterloo
princess1 in Waterloo
2 reviews Kitchener, ON
10/10

Crack in the foundation

Called on Sunday afternoon, call was returned within an hour or less. Appointment set for Thursday afternoon Trevor and Alex were there on time in fact a bit early which was good. Very professional job was done under 2 hours. Left the basement area where they worked very clean. Recommend this company to any one.

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Private User
Private User
Private User reviews Waterloo, ON
10/10

Basement foundation crack

Called the Crack Specialist. They were very busy but got to the house. Wes got to the problem , promptly gave me an estimate and answered all my questions. He booked the repair for six days later which worked for us. The following day they called us back with a cancellation and Richard was able to come out four days sooner to repair the crack. Richard was very professional and didn't mind me watching. A nice job and any mess was cleaned up.
Thanks Crack Specialist.

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Company Response

You're welcome! We are happy we could help you out and that you were pleased with our services. Thanks very much for the review! Much appreciated

Don in Elmira
Don in Elmira
1 review Elmira, ON
10/10

Basement Wall Leak

Wes came and looked at the job and booked a time and explained what would happen in the process. Damian was here for about 4 hours today and fixed two cracks he found. The work is guaranteed and once we have a thaw again we will determine that all is good. We are confident though that the work is all good. Damian explained what he was doing as he moved along in the job and that is important. We will keep the name on file in case we have anymore problems. Those two cracks will definitely not be a problem , we just want to make sure there are no other cracks in another location of the wall. We will call the Crack Specialist if any other cracks erupt !!!! Happy with the work.

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Company Response

Hi Don, We are happy to hear you are pleased with our services. And yes we will be there if any other cracks erupt, although we truly hope that doesn't happen to you. Thank you for the review!

Shelley S. in Waterloo
Shelley S. in Waterloo
1 review Waterloo, ON
10/10

Leaky Basement

I just recommended this company today. We had our basement fixed in the fall of 2017. Water seepage in the foundation. I wanted to wait to review them to make sure I was satisfied. They did an excellent job. I had many questions and had them out several times prior to the job to answer little things. They did this without hesitation and addressed all of my concerns. Not even one drop of water since the repair. A LOT of peace of mind; especially now in these rainy icy days which are the new norm.

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Company Response

Well hello Shelley, so glad you are happy with our work and are dry through all of this crazy weather. Thank you for taking the time to write a review over a year after the repair. We greatly appreciate it!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Crack Specialists

The Crack Speciaists, specialize in diagnosing and repairing structural and water proofing issues directly related to foundations. We speciailize in wet basements repairs, interior and exterior foundation cracks, sump pumps and french drain installations, weeping tile systems, drainage issues and waterproofing.

Call us for a free, written estimate with no obligation. Guarantee Lifetime Warranty that is transferable. Please call today to arrange for a consultation.

CATEGORIES
Waterproofing
PRODUCTS
Repairing residential and commercial foundation cracks using a polyurethane repair method and epoxy from the interior and exterior
SERVICES
We specialize in diagnosing and repairing structural and/or water intrusion issues directly related to foundations. The extensive list of services we offer includes: * Arranging diagnostic appointments with home owners / landlords / commercial clients Inspecting problem areas in a customer
STYLES
We are a dedicated team of professional foundation repair contractors who have the knowledge, skill and talent to ensure each repair is performed with the utmost care, attention to detail, and personalized service.
SPECIALITIES
We specialize in diagnosing and repairing structural and water proofing issues directly related to foundations. We speciailize in wet basements repairs, interior and exterior foundation cracks, sump pumps and french drain installations, weeping tile systems, drainage issues and waterproofing.
WEBSITE
http://www.thecrackspecialists.com
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Visa/MC/ Cheque / E-transfer/ Cash
MEMBERSHIPS
Bettter Business Bureau / The Greater Kitchener Waterloo Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Transferable Lifetime Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.