Premier Pool Group

There isn't a problem these people can't fix! And they are always there if I call.

We had a pipe that heaved right out of the concrete and they fixed the issue and made it look pretty!

Thank you Lenni and Jodi for the excellent job you guys did for us our backyard and pool looks amazing a real dream come true. From the get go till the end you guys helped us tremendously
Thank You
Vince & Louise Sisca

This summer I bought a house that came with a swimming pool. I love swimming but am new to pool ownership and all the responsibilities it entails. I am also unfamiliar with the myriad of equipment, gadgets and chemicals involved. My pool supplies co was booked solid for winter closings and recommended that I call Lenni at Premier Pool Group for assistance. So I did, and booked them for a week later.
Lenni and his team showed up punctually on the appointed date and went to work on winterizing my pool. They were friendly (no attitude), efficient, competent and very patient with this pool rookie. Lenni took the time to walk me through each step of the work they performed including the reasons for same, as well as what can result over winter of not doing it. He even took the time to offer some free tips on winterizing my 3 fountains, outdoor washroom and sinks....things that I can perform myself. Needless to say, I am a very impressed, satisfied and happy client. I look forward to a long relationship with this company. THANK YOU LENNI.
Lionel

I contacted Lenni about my pool after much to my dismay, realized that my pool liner did not hold up to the horrible winter conditions we experienced this past winter. After the "iceburg" that was larger than the one that sank the titanic melted, lol...I quickly realized that my pool wasn't holding water. The liner was showing it's years so we decided it was time to install a new liner. My experience with Lenni and Jodi was amazing from the word go....Lenni put my mind to rest and told me not to worry about anything....they would make it right....and guess what? That's exactly what they did. They were awesome!! They are definitely my "go to" Pool Company from here on end! Thank you so much Lenni and Jodi!

We Had Lenni for our Weekly service... near the end of summer when I switched to Bi Weekly. We never saw them again... I called left messages and nothing. I was planing on using them to close the pool too but I had to find another company....

We were having a pool water loss issue. We called Premier pool on a Saturday and the next day - Sunday - Lenni and Jodi visited and isolated the leak location very quickly. The culprit was determined to be a broken elbow at the pool return line pool entrance and would require removal of stone and concrete decking. A very fair price was quoted for the work. While we were away on vacation the following week Lenni and his crew completed the repair. When we returned everything was repaired and the work was professional to the point where there is no evidence the concrete and stone decking was disturbed. I did have some difficulty connecting with Lenni to ensure everything was in place for the work to be done while we were away; but as it turns out there was no need for this concern. Thank you Lenni and Jodi.

Don and Darlene - Oakville

Terrible experience!! Lenni sent his wife to do a leak test in my pool in 2016 and it seems that she does not have enough experience as she spotted a leak in a wrong spot. I called him and let him know that I couldn't find any leaks where they had said. He was rude and told me that if he went back to my house, he would charge me again. It ended up that when he went, the leak was not in the place his wife had said :( Such a waste of money and time. Then he said that after I fixed the leak, he would come back to retest it but he never did or responded any of my messages. Stay away from this company!!!

Premier Pool Group came highly recommended be their reviews on Homestars. They answered or emails quickly and answered all our questions and even informed of of some of the things we didn't think to ask.

We had them fix a leak in our pool after they found it with their leak detection service and also replace our liner as it was almost 20 years old.

From start to finish of the project it was only a week. The others that we contacted before finding Premier all said 3 to 4 weeks. These guys are fast, clean, and professional.

We have used Premier Pool Group for a number of years and were very happy. They are conveniently located close to my home so we stop in on the weekend and they test our water for free to make sure it's clean. They have a full stock of items and chemicals for pool.

We've dealt with other in the past and were happy but Premier Pool Group goes a step further. We wish them many years of success.