The Mold Guy, Mold Detection & Removal

Mold Detection & Removal
437 Roncesvalles Ave. Unit 420 Toronto ON M6R 3B9
Write a Review
Write a Review
Website
HomeStars
Mold Detection & Removal
The Mold Guy, Mold Detection & Removal
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 11 timesBest of 2020winner 11 times

Reviews for The Mold Guy, Mold Detection & Removal

Average customer rating:
9.8 10 (606 reviews)

Sort by

Leanne in Toronto
Leanne in Toronto
5 reviews Toronto, ON
10/10

Great quick service!

We needed to our new house checked for asbestos before we did any renovations. Drove came and was very helpful. He walked through the whole house with us and checked for other mold. He was very knowledgeable and helpful. We also got our test results back quickly! We were very happy with this service and would use them again if need be.

Was this review helpful?
Company Response

Hello Leanne, Thanks so much. We sincerely appreciate your feedback. Happy 2021 to you and your family Kay

GPower Cleaning in Oakville
GPower Cleaning in Oakville
1 review Oakville, ON
10/10

Mold inspection

The Mold Guy customer services was amazing. They had someone come in super quick and the results were super quick too! I'm happy to say we passed the Air Quality - but will be suggesting The Mold Guy to everyone in need!

Was this review helpful?
Company Response

Thanks very much for writing us such a nice review and thank you for choosing The Mold Guy for your indoor air quality test. We a pride ourselves on giving our customers a professional and thorough service . Wishing you and your family a safe and Happy 2021 !Kay

Michael in Toronto
Michael in Toronto
0 reviews Toronto, ON
10/10

Air testing

I was worried about concerns of mold in my basement. Kay clearly explained the process of an air test, the costs and booked in an appointment the next day for me. Drove, came by on time and was very professional and explained the process with a walk around and gave us general tips. A pleasure to deal with.

Was this review helpful?
Company Response

Thanks Michael! Thank you for choosing The Mold Guy for your indoor air quality test. We sincerely appreciate you taking the time out to write us a review. Wishing you and your family a safe and Happy 2021 !Kay

Kim anger
Kim anger
0 reviews Milton, ON
10/10

Mold removal

I can't say enough about The Mold Guy! We had such a great experience with the team from beginning to end. Within 24 hours, we were booked for mold removal within our cold cellar. The team came right ontime, were very informative and thorough. They even mopped the floor where they walked to get to the cold cellar. I am very impressed. Thank you Mold Guy!

Was this review helpful?
Company Response

Happy New Year Kim. Thank you very much for the review.Thank you for choosing The Mold Guy for the mold removal in your cold cellar We wish you and your family a healthy and safe 2021!

gautam.chitale in Thornhill
gautam.chitale in Thornhill
3 reviews Pickering, ON
10/10

Mold control Attic

I recently used this company to clear the mold in our attic. . I got 2 other quotes from other companies and their quote was quite competitive. Kay explained the process and answered all my probing questions. The team of Abdul & Jamie arrived early in an unmarked vehicle (very discreet, so as not to alarm the neighbours) did a great job, explained the root cause of the mold and left within the 3 hour window they promised. I received a "certificate" that the attic was clear of mold the same afternoon, with pictures showing before & after conditions.
The only small downside - One of the ceilings in the room below had a nominal (18") crack - possibly someone stepped on the drywall. But I had discussed this - as their quote mentioned this as a possibility. Kay had assured me this happened only in rare cases and it seems I was one of those rare cases. Not something catastrophic that I couldn't fix with some spackle & ceiling paint.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for the review Gautam, I'm glad we met your expectations. We are aware and warn our customers that cracks may occur, the ceiling hasn't been walked on in 20, 30, 40 years or so if ever and the ceiling can flex, there's no way around it when you have attic mold. Had it been catastrophic we would have had our contractor in ASAP to make repairs. Cheers...stay safe!

shannon moon in Toronto
shannon moon in Toronto
3 reviews Toronto, ON
10/10

Mold inspection

The inspector was friendly, efficient and followed all COVID protocols. We had our results within a day. Easy to work with, they know what they are doing, and would recommend.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Shannon, It was definitely a pleasure working with you. We wish you a safe and Happy 2021! Thank you Thank you Kay & your Mold Guy Team

Carolyn in Toronto
Carolyn in Toronto
1 review Toronto, ON
10/10

Quick & Reliable Work

The Mold Guy Team was quick and reliable. We were very happy with the whole process from inquiry to completion. Highly recommend their services. Thanks to Kay, Megan and the whole team.

Was this review helpful?
Company Response

Thank you Carolyn, at "The Mold Guy we strive to provide exceptional service and quality every time. We wish you and your family a safe and health 2021! Cheers Kay , Megan & your Mold Guy Team.

Rav
Rav
1 review Toronto, ON
10/10

Great experience!

Just a great experience, from the initial very informative conversation with Kay, to the final service performed to accommodate my tight schedule. The team who did the job were professional, courteous and cleaned up well after the job as promised.
THANK YOU...The Mold Guy!

Was this review helpful?
Company Response

Hello Rav. Happy New Year. Thank you so much for writing us a review. Your business and kind words is much appreciated. Thank you Kay & your Mold Guy team!

Jesse
Jesse
3 reviews Toronto, ON
10/10

Honest pricing, good service

My wife and I recently purchased a house with existing mold issues in the basement and the attic. We had a different contractor handle the basement for $6000, and they suggested the price would be higher for the attic because we would potentially need to remove our roof etc.

This company (the moldguy) treated our attic thoroughly for mold for $2500.

I would highly recommend themoldguy for honest pricing and good service.

Was this review helpful?
Company Response

Hello Jesse, We are so happy that you found us and that we could help. Thank you for choosing "The Mold Guy" for your attic Mold removal service!! Wishing you and yours a healthy , safe New year Kay & Your Mold Guy Team!

rmd in Oakville
rmd in Oakville
0 reviews Oakville, ON
10/10

Best of a bad situation

I had an unfortunate mold issue and contact a few different companies before choosing The Mold Guy. Drove was very prompt, professional and knowledgeable. He walked me through all of the damage, the effects, the requirements to remediate and made sure I understand everything including all my questions and concerns. I would highly recommend him.

Was this review helpful?
Company Response

Thank you kindly for using us for your Mold removal services in Oakville. Your business in very much appreciated. Wishing you and your Family a very safe and healthy 2021! Sincerely Kay & your Mold Guy team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Mold Guy, Mold Detection & Removal

Mold Detection & Removal (Mold Inspections and Mold Removal) (Mould Inspections and Mould Removal)
We are a IICRC Certified Firm (the Gold Standard in Restoration). Our Mold Inspections, Indoor Air Quality Testing and Mold Removal services in Toronto and the surrounding GTA have been developed with years of practical experience and ongoing education. Our goal is to provide great service above and beyond that of our competitors.

From the first call to project end you can expect:

+ Easy Communication
+ Honesty
+ Reliability
+ Trouble Free Process
+ A Commitment of Excellence
+ A team that strives to save you Time, Money and most important, disruption to your personal life or place of business.

At The Mold Guy we’re not satisfied, unless you are! The Mold Guy prides itself in being your ethical Mold Inspections and Mold Removal professionals for Toronto and the surrounding GTA.

Once you suspect a Mold problem and make that first call you will talk to one of our Mold Professionals that can quickly help you understand the extent of the problem and schedule a Mold Inspection at a convenient time for you. We make the process systematic and most of all, calm and efficient.
Our Mold Detection (mould detection) Service starts with a Certified Mold Professional onsite to evaluate the extent of any Mold related problems.
Our Mold Inspectors will educate with mold facts which hopefully helps you relax and understand what’s next.
We will provide a written quote and go over the scope of repairs with you and make sure all your concerns have been addressed.
At The Mold Guy from top to bottom beginning to end, taking pride in what we do is our standard. We really do care! We’re not going to send anyone to work in your home or business that we wouldn't want working in ours. We believe in taking care of your home as we would take care of ours. Therefore as a company, we know you are getting the highest level of care and service which starts by talking to a company representative that knows Mold, not an answering service. We look forward to hearing from you!

CATEGORIES
Mold Detection & Removal
SERVICES
Mold Inspection, Indoor Air Quality Testing, Thermal Imaging, Mold Removal.
SPECIALITIES
Mold Inspection Mould Inspection Mold Removal Mould Removal Indoor Air Quality Testing
WEBSITE
http://www.moldguy.ca
YEAR ESTABLISHED
12
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Cheque, Visa, MC, American Express
LICENSES
Certified Home Inspector, Certified Residential Mold Inspector, Commercial Building Mold Inspector,
MEMBERSHIPS
internachi, IAC2, MICRO, IICRC Certified Firm
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.