The Mold Guy, Mold Detection & Removal

Mold Detection & Removal
437 Roncesvalles Ave. Unit 420 Toronto ON M6R 3B9
Write a Review
Write a Review
Website
HomeStars
Mold Detection & Removal
The Mold Guy, Mold Detection & Removal
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winner 10 timesBest of 2019winner 10 times

Reviews for The Mold Guy, Mold Detection & Removal

Average customer rating:
9.8 10 (529 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
10/10

Mold Detection and Remediation

We were looking to purchase an older home and we felt based on visuals that there had been a number of floods or leakage incidents in the basement. We call The Mold Guy who attended quickly and rushed the results through over a long weekend to accommodate our inspection condition. The tests came back with high elevated levels for mold and we were able to negotiate the cost of remediation into the deal. We closed and the crew came in and took care of everything quickly and left the home in the best condition.

Was this review helpful?
Private User
Private User
Private User reviews Halton Hills, ON
10/10

Mold Inspection

We had a leak from our Reliance water tank and were worried that mold might be a concern. I called The Mold Guy and they sent someone out to inspect our basement. Thankfully there was no mold, but they walked around the basement and gave us advice about other things related to moist in our basement. Thank you!

Was this review helpful?
lkaratanevski in Toronto
lkaratanevski in Toronto
3 reviews Toronto, ON
10/10

Great Help

I used the Mold Guy to check the quality of air in my home. The inspector was nice and took the time to answer all my questions (and I had many). I felt that it was reasonably priced. Best of all it was peace of mind knowing that the quality of air in my home was free of mold and impurities.

Was this review helpful?
Company Response

We are so glad that we could be of help to you and your family. Thank you for taking the time to write us a review. Thank you Kay & Drove!

Anna-Maria from Brampton
Anna-Maria from Brampton
1 review Brampton, ON
10/10

??

The Mold guy are an amazing team! Ross came right away to assess my water damage/Mold....after they realized the cause was a cracked pipe in the wall... Phil & his group of guys cleaned up my basement immaculately! This company went over & above the call of duty....even after they had finished & were paid for a job well done, Ross even came by
upon my request to further assess a situation for me in order to reassure me on another matter! They made my experience stress Free!
God love The Mold guy team! Anna-Maria

Was this review helpful?
Company Response

Thank you Anna Maria. You were such a pleasure to work with. We sincerely appreciate your business and your kinds words! Kay & your Mold Guy Team.

Mark in Orleans
Mark in Orleans
0 reviews Ottawa, ON
10/10

Mold test

Kitchen was flooded. Mold test was to ensure we have a safe environment. The service easy and quickly scheduled. The results came back next day and fortunately, the test was passed, with no elevation levels of mold detected.

Was this review helpful?
Company Response

Hi Mark, Thanks so much for writing us a review. We are so glad to help!Kay, Drove & Christine.

Private User
Private User
Private User reviews Whitby, ON
10/10

Remove mold in the attic

I hired the mold guy to remove mold from my attic. From the very first time I spoke with receptionist she put my mind at ease. She was so helpful in explaining what was involved in the work that needed to be done. On the day of the appointment the guys were punctual, quick and very efficient. I would like to add that they also explained the work to be done. They carried out the necessary work in a friendly but professional manner. I am happy to write this review for the mold guy company.

Was this review helpful?
Company Response

Thank you for taking the time out to write us such positive review. We are very grateful for the business.Thank you thank you. It was out pleasure serving you!! Kay & your Mold Guy team

Happy Homeowner
Happy Homeowner
7 reviews Toronto, ON
10/10

Basement Mold Issue

From my initial phone call, to job completion, the costumer service was impressive! We had an issue in our home that needed immediate attention. I was referred to The Mold Guy by my friend who was happy with the work as well. After having used the services of another company for a prior job, I can give an honest review in comparison.

My initial conversation with Kay was very informative. I was a bit frantic when I called her as I needed this resolved immediately and in short notice. Kay was very informative and explained the whole process in detail. She was quite calm and helped me navigate the steps from identifying the mold issue, to removal, to remediation. She scheduled Ross to come in and investigate the issue within a couple of days. A very pleasant first conversation with this company was an indication of the work to come.

I do not want to disparage anyone here, but prior to finding The Mold Guy, we had used a different mold company for an inspection on a house we were looking to purchase. In comparison, when Ross Sullivan arrived at our home, he was not only prompt, he was also courteous and pleasant. What a breath of fresh air.…no pun intended….!

It was clear almost immediately, that Ross is a highly skilled individual. He not only accurately assessed the mold problem within minutes, he also offered insight to a leak issue that had caused the mold problem to begin with. After a few other inspections at the house to resolve our leak issue, he was the first person to actually move my washer and dryer to find the route of the water related to the leak. Once he was done, Ross noted the work that had to be done and quoted me a very fair yet competitive price!

Phil and Johnny were at our home within days to start the work. The work was done in only a few hours. They removed the mold and all impacted materials, vacuumed everywhere, disinfected the impacted areas, painted everything with mold resistant paint and washed down all the surfaces when they were done. They left the area tidy and clean!

Overall, this experience was really easy, pleasant and very fairly priced. No complaints at all!! Unfortunately, we have another mold issue with our new property, but fortunately, we know who we are going to call !

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much for this incredibly review.it is sincerely appreciated. You were a pleasure to work with. Thank you Thank you. Kay, Ross & The Mold Guy Team

KatyK in Old Toronto
KatyK in Old Toronto
1 review Toronto, ON
10/10

Mould inspection

Nothing short of amazing. Drove came to check out my mould situation in 2 closest and completely put my mind at ease. I had another company come in first before I used “the mould guy.” This other company gave me a quote of $5,500! Drove basically told me my mould situation was not concerning and we could take care of it ourselves. He was proved to be correct when an air quality test came back normal! I love how honest this company is. They easily could have taken advantage of my panic about the mould and my inexperience but instead they did the opposite. They care about their customers. Thank you so much!!! Do not go with anyone else. Stop your search here and use these guys! Could not be happier!

Was this review helpful?
Company Response

Thank you KatyK for taking the time to write us such a positive review. We are so happy that we could help you.Thank you Thank you Thank you!!Kay

Private User
Private User
Private User reviews Toronto, ON
10/10

Fantastic!

The Mold Guy was fantastic. From the call to confirm the appointment to the inspectation itself, I was confident I was in good hands. All representatives were incredibly kind, patient, and knowlegeable.

Was this review helpful?
Company Response

We are so very grateful whenever a customer takes the time to write us a such a nice review. Thank you for your kind words. Take Care Kay

HomeStars in Toronto
HomeStars in Toronto
1 review Toronto, ON
10/10

Asbestos detection and air quality test

Brittany and Kay and the whole team were a pleasure to deal with! Showed genuine concern for the safety of my family!! Definitely recommend their service from both a professional and caring perspective!

Was this review helpful?
Company Response

Wow, Thanks so much. We truly are greatful that you reached out to us and that we could help!!Thank you Kay & Brittany

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Mold Guy, Mold Detection & Removal

Mold Detection & Removal (Mold Inspections and Mold Removal) (Mould Inspections and Mould Removal)
We are a IICRC Certified Firm (the Gold Standard in Restoration). Our Mold Inspections, Indoor Air Quality Testing and Mold Removal services in Toronto and the surrounding GTA have been developed with years of practical experience and ongoing education. Our goal is to provide great service above and beyond that of our competitors.

From the first call to project end you can expect:

+ Easy Communication
+ Honesty
+ Reliability
+ Trouble Free Process
+ A Commitment of Excellence
+ A team that strives to save you Time, Money and most important, disruption to your personal life or place of business.

At The Mold Guy we’re not satisfied, unless you are! The Mold Guy prides itself in being your ethical Mold Inspections and Mold Removal professionals for Toronto and the surrounding GTA.

Once you suspect a Mold problem and make that first call you will talk to one of our Mold Professionals that can quickly help you understand the extent of the problem and schedule a Mold Inspection at a convenient time for you. We make the process systematic and most of all, calm and efficient.
Our Mold Detection (mould detection) Service starts with a Certified Mold Professional onsite to evaluate the extent of any Mold related problems.
Our Mold Inspectors will educate with mold facts which hopefully helps you relax and understand what’s next.
We will provide a written quote and go over the scope of repairs with you and make sure all your concerns have been addressed.
At The Mold Guy from top to bottom beginning to end, taking pride in what we do is our standard. We really do care! We’re not going to send anyone to work in your home or business that we wouldn't want working in ours. We believe in taking care of your home as we would take care of ours. Therefore as a company, we know you are getting the highest level of care and service which starts by talking to a company representative that knows Mold, not an answering service. We look forward to hearing from you!

CATEGORIES
Mold Detection & Removal
SERVICES
Mold Inspection, Indoor Air Quality Testing, Thermal Imaging, Mold Removal.
SPECIALITIES
Mold Inspection Mould Inspection Mold Removal Mould Removal Indoor Air Quality Testing
WEBSITE
http://www.moldguy.ca
YEAR ESTABLISHED
5
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Cheque, Visa, MC, American Express
LICENSES
Certified Home Inspector, Certified Residential Mold Inspector, Commercial Building Mold Inspector,
MEMBERSHIPS
internachi, IAC2, MICRO, IICRC Certified Firm
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.