We had three units that the surface mold in three rental unit bathrooms had become out of control so we tried The Mold Guy. I have to say that they more than exceeded my expectation. They really know their stuff, work with utmost professionalism and exemplified the best of customer care. Kay and Justin were the best people I've work with in a long time. You have a mold problem? Call these guys, you will not regret it.

I would like to say thank you to “The Mold Guys”. I could not wait to let you know what an excellent job you’ve done. I can’t say enough of how pleased I am with my decision of contacting your company. My first impression being my conversation with Kay; she was very polite and friendly, I explained the situation to her, she said not to worry an inspector will be there today at 2:00pm, his name is Drove. He was very punctual and gave me a detailed explanation, after he had completed the inspection. I can’t say enough of how thankful I am what an amazing team; discipline, organized, professional and respectful. “The Mold Guys” went above and beyond. Thank you Justin, Phil, Drove, Abdul.

May 4/2020

The team came on time. Justin and Abdul were courteous. Justin explained the process and outcome. He was open to answer all my questions.
Very good customer service. Will recommend this company.

My husband found a mushroom in the washroom and I was disgusted! We called and Kate was very kind, we were able to book an appointment for when it was the most convenient for us. We loved the team that came to do the work. They explained everything from top to bottom and answered all of our questions. They were also very mindful of our child and desinfected everything for our safety. I am very grateful for all the work they did and feel at peace knowing there no more mold or mushroom in my house.

Excellent customer service from start to finish. I did not have to wait long for completion of service. The men who came to do the work were friendly courteous and clean. Thank you to everyone for exceptional service.

The inspector came promptly, the day after we called. He was wearing a mask as appropriate during this virus pandemic and maintained a safe distance while he talked to us. He explained what the tests involved in layman's language and why each would be done, what the results might mean, and possible actions that might be recommended. He brought his work to the lab immediately after leaving us and we got the results the very next day.

We have used The Mold Guy twice to come investigate possible areas of mold in our home and to check the air quality. Their service was friendly and professional and gave us great peace of mind. They did not try to sell us on anything that was unnecessary and provided a lot of tips of things we could do ourselves.

The garage had major mold issues. In addition to mitigating the problem, The Mold Guy provided recommendations to avoid having the issue return.

They were extremely accommodating to schedule of the tenant residing at the property.

The end result looks great and it is now a safe, usable garage!

We had some visible mold in our food/storage cellar under the stairs and called a few different companies for quotes. We had The Mold Guy come out and they gave exception service, expanding their search area to the entire basement and finding a few extra spots of mold/moisture. They gave options for either removing ourselves, or by them, which we took. They were quick and professional in removing everything, leaving a spotless and clean basement, barely a trace of anything.

Great job. Nothing negative. Guys were very efficient. Showed everything in pics. Took their time which is a good thing! No rush job! Will definitely have them do the basement addition. Thanks