Bath Solutions

Contracted services - waiting over 6 months. Installation too longer than advised - then there were deficiencies in work - crooked panels, drywall defeciency and tub water spout could rotate. After installing the plumbing for the sink - it leaked and ruined cabinetry - all they would repair was the plumbing so I was on the hook to replace the cabinetry (over $2500) and would not answer any text messages or email on this loss due to their workmanship. Now, I am 2 years post installation and the silcone cocking is all pulling away from the panels and walls and tub and the safety bar cap has come away from the bar.

DO NOT TRUST ANYTHING FROM THIS FIRM or any firm is involved with. He is NOT a tradesman and NEVER assess the work - all employees are contractors and the firm. The firm is not registered with WSIB so homeowners would be liable for any injuries on their home owner policy

Did not complete the job as contracted 2-3 days. Did not finish service. Left demolition rubbish behind. Did not complete demolition repair. Oversize cut to light fixture, Did not correct the problem. They are pleasantly agreeable, but do not follow through with intentions. I would never recommend this company.

Renovations on 2 bathrooms started in Aug and completed in Oct 2022. Product is ok, However quality of work is very poor and Customer support is bad. Advise not to take discount offered on the day of sales agent visit. Think it over and shop around. There are much better Reno companies out there.

Gave deposit in November for January install. Job not started until March, but only after I made several calls to agent (which he did not respond to) and had to call head office serval times. Left garbage and drywall on site for two weeks, again cleaned up after several calls. Promised to come back the day after install was complete to repair my ceiling which they damaged. After 2 weeks sent out someone to pick up garbage and putty the ceiling, but never came back to complete the ceiling sanding and painting, and left ceiling fan hanging from the ceiling for two weeks. Bath room was left a mess!
I have had another bathroom done by a different company, and they were fantastic start to finish - Bath Solutions was and is not. Don't trust what they say - they are not reliable!

I highly recommend Bath Solutions. They did an amazing job! Craig, Corey and Thomas were very professional and knowledgeable.  From demolition to finished product the work was done to perfection. Even though they encountered unexpected issues behind the wall i.e. plumbing pipes and electrical wires they were able to deal with it and complete the job without delay.

Quite happy with the job that was done. I'm sure this bathroom will be looking good for years to come. One thing people should be aware of is the cost associated with the shut off valves if they need to be repaired in a condo. Mine cost me $500.00.

Great service, professional job, friendly customer service!
Our friends were very impressed when they came to see it completed.
We highly recommend Bath Solutions to anyone who needs their bathroom re-done.

Very satisfied with Greg and his professional service and installation. The installation was more complex than normal however Greg didn't cut corners and ensured that the installation was done properly and professionally. Greg's service was punctual, friendly and efficient.
During demolition, Greg did a great job in minimizing the dust and debris from leaving the immediate construction area. I would highly recommend Greg to anyone looking for bathroom renovation.

We are very happy with the work that Five Star Bath Solutions did. Thomas and his brother did a great job - they worked quickly but also delivered top quality work (2 shower conversions in less than a week). We were also very impressed that they cleaned up after each day of work, very minimal inconvenience and work for us. There was a minor issue with a bathroom sink/faucet that was replaced but Craig was very quick to respond when we alerted him to the issue and it was fixed quite promptly. Overall, we are very pleased with the project (quality of work, guarantee, customer service, etc.) and would happily recommend this company.

The work was beyond my expectations. The workmen that came in were very polite and very professional. They were done in the time they quoted us and left no mess or clean up for us to do. All in all a great experience