Reviews

10/10

Extremely well-organized and easy to work with. Project was completed on time and with high very quality. Their team was exceptional in ensuring they kept the area clean, and removed all debris when the job was finished. Very impressed with this company.

Approximate cost of services:
$6,000.00
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Company Response

Thank you Andrea, if you need anything else please let us know


First Review

10/10

We hired T&M Railings to install handrails for our basement walkout, as well as plexi-glass safety guards for our wrought iron balcony railings. Both installations were done very well. Mark was very professional and easy to deal with. He was very accommodating to provide several quotes for different types of plexi-glass. We would work with Mark again for future projects.

Approximate cost of services:
$2,080.00
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First Review

10/10

Ming came to us through a family member's referral, and were we ever glad that he was introduced. We have used him several times now, once to paint our entire house, and have also referred him to our own friends and family. Ming recently painted our home theatre, and the results were amazing. This was a difficult room to paint because it had had several drywall repairs, and there is also a large window that allows a lot of light in, so any imperfections in the drywall patching or a poor paint job would surely show. Ming did an excellent job covering up the repaired areas, and the painting quality is impeccable. What we also like about him is that he is very clean in terms of his work area. He carefully sets out his brushes, rollers and paint on a covered area, and the floor areas are also carefully covered. He changes his shoes to indoor shoes so that our hardwood floors are protected. There are never any paint drips on the floor after Ming is done. We would definitely use him for future projects and highly recommend him.

Approximate cost of services:
$500.00
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9/10

We contacted Moe from Color Your Country Painting to paint our exterior balcony railings. The railings have an ornate design with flowers and leaves, and Moe did an excellent job with the painting. The finished product looks very clean, no dripping or streaks. Because he did such a good job with painting the exterior railings, we also hired Moe to paint and patch an interior washroom, which he did flawlessly. Since both these painting projects were done well, we decided to also ask Moe to seal the stone floor of our finished basement. All in all, for both painting and home projects, Moe did an excellent job. We would use him again for other projects.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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10/10

As a frequent user of Homestars, I had researched the top 3 rated concrete design companies before selecting Elite. There was really no comparison to the high level of competence that Elite demonstrated in explaining their work, which is why we chose Elite. Some companies wouldn't want to take on a new client that has been burnt by a bad experience, so it says a lot that Elite was able to confidently take on our project. We first contacted Elite to fix a large, ugly patch on our existing concrete driveway that had been separately poured to fix what was a poorly completed driveway to begin with. After Raffy explained that fixing only a portion of the driveway would not help us achieve the driveway appearance we desired, we made the decision to remove the entire driveway and design a new one. This was a significant investment as the driveway was only 2 years old and replacing it was very costly. Raffy was invaluable from the start, he helped show us several properties so that we could envision the type of design we wanted. He changed our expectations of just correcting "a mistake" and turned it into an opportunity to beautify our home. When it came to the creation of the driveway, Marcelo's personal attention to every last detail ensured that the concrete was poured flawlessly and the color was consistent throughout. Striving for perfection is very obvious in what they do. But what was truly unexpected was the quality of Raffy and Marcel's team - Their customer focus and quality of work is incredible! Every interaction with Raffy & Marcelo's team was a positive one, they are very careful with every step of the process, and they even stopped the machinery when I had to leave the home or approach them with questions. No question was ever a dumb one and I felt very informed at all times on the driveway progress. Given our previous experience, we certainly had our doubts of how the new driveway would look, but when we saw the finished result, it was incredible. The quality of the driveway is indescribable, I can see the difference in workmanship when I compare our driveway to others. We have very high expectations and are very specific about quality, and Elite really earned our respect with their work. There are certainly other concrete companies out there that offer a lower price, but when you see Elite's work, its obvious you get what you pay for. Our neighbours often stop to admire our driveway. Thank you Elite for the beautiful driveway, it has elevated our entire home and we love it!

Approximate cost of services:
$43,000.00
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Company Response

Thank you for your review Andrea. We are very proud of our team and truly appreciate the trust you had in us to rebuild your driveway. Marcelo and Raffy.

10/10

This review is long overdue, but Expert Crown Moulding did an excellent job for us and we had to share our feedback. After researching several companies to install wainscoting for us, we decided to go with Expert Crown Moulding because the pictures of their work looked high quality and their pricing was very competitve. Arnie came to our house to provide pricing information and consultation. They were able to start work for us very promptly (in a matter of days). It took one full day to complete the wainscotting in our hallways, dining room, staircase to upper floor and basement, and theatre room. Their team of 3 people - Gino and two assistants - worked very efficiently and took a lot of care to keep the house clean. All the wood cutting was done outside the house, and they laid drop sheets inside. When forming the wainscotting boxes in our dining room, Gino was great because he would show us a sample first to make sure we were happy with the size and spacing of the boxes. All the boxes were cut with a high degree of precision. We are very happy with the wainscotting, it has significantly improved the look of our house, and is one of the most high-yield projects we have done in our home.

Approximate cost of services:
$2,600.00
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10/10

After purchasing a custom-built home, we were dismayed to find that the building permit was still open (from the previous owner) and the Town required a number of plumbing issues to be remediated. As a frequent user of HomeStars, I researched the top 3 plumbing companies and contacted each to provide a quote. Although all 3 companies provided very competitive rates, we choose Water Works because they demonstrated the most professionalism and expertise. We were quite fortunate to have the owner, Michael Yuffa, service our home. He installed a backflow preventer for our basement floor warming heater. Because this was an expensive and specific part, and it needed to comply with Building Code, I had actually had several email conversations with Lisa, Water Works' Manager and Service Coordinator, to confirm the correct equipment/parts. Lisa was fantastic to deal with, she helped relay my questions to Michael and always responded promptly, as well as conveyed a sense of warmth and readiness to help that you always find everyday. In terms of customer service, I would rate her a 10 out of 10. During the service installation, Michael was very thorough in explaining the work, and also provided other helpful advice on how to maintain our floor warming heater. He knowledgeable, paid attention to details, was clean and tidy with his work, and took a lot of care when servicing our home. Like my experience with Lisa, I found Michael to convey a sense of warmth to his clients that you don't find every day. I tend to develop long-term relationships with a few key service providers, and Water Works will definitely be a company that I will contact again to help me with plumbing issues. Thank you Michael and Lisa!

Approximate cost of services:
$900.00
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Company Response

Hi Andrea in Markham - what a wonderful letter, Thank you so very much. It is always heart warming to receive such positive feedback from one's efforts. We are so pleased that we were able to help you resolve your home's issue and it was pleasure to work with you. Your letter is one that I am printing out so that I can refer to it on those days when I need a smile! From the Team @ Water Works Plumbing & Drains Inc.

9/10

We recently moved into a custom home and discovered that there were outstanding plumbing issues that needed to be resolved to be compliant with building code. After reading very favorable reviews on Homestars, we contacted Mr. Rooter to help us install a backflow preventer for a bidet. When John came onsite, he installed the backflow preventer, but just to be sure it was the correct part, he contacted the Town of Markham Inspector. Upon learning that the bidet called for a special part (that was not the one he installed), John explained that he would order the correct part and install it for us. Once the part arrived a few days later, John's colleage Mike came onsite to install the part, taking careful steps to hide the tubing behind the bidet. This experience with John and Mike was great, the extra steps that both took to: a) contact the Town for us to make sure the right part was installed, and b) make an effort to hide the ugly tubing, shows the high level of service they take to go the extra mile for a client. Thank you Mr. Rooter.

Approximate cost of services:
$600.00
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Company Response

Thank you very much Andrea. We appreciate the opportunity to provide service.

10/10

After a severe storm on April 21st, we discovered a large water stain in our master bedroom and promptly called Mr. Roof Repair. Upon reading reviews on Homestars, we called the two top-rated roof companies (one of which was Mr. Roof Repair) as well as a 3rd company that was advertised locally. Michael Bergemann from Mr. Roof Repair responded within 2-3 hours of receiving my request, with a very clear email acknowledging my problem, the estimated cost, and timeline for repair. Mr. Roof Repair was the only company to respond with 24 hrs, we did not hear back from the other companies until 2 to 5 days later. Mr. Roof Repair's promptness was far superior to none and truly appreciated, particularly given the storm weather and our intent to take preventative measures immediately to reduce further roof leak. When Pietro came on site, he explained all the work upfront, went up to the roof, and identified that a chimney cap had blown off. Since he needed to replace the cap and did not have the part on hand (the part was specific to our roof), he promptly made a trip to Home Depot to purchase the part and came back immediately so that we did not have to schedule another time for the repair. Pietro took pictures of our roof, both before and after the repair, along with several pictures of the flashings, eaves, shingles. This was significant value-add because it allowed us to see the condition of the roof. Although our custom home is only 4 years old, we had experienced problems with the roof, ranging from missing chimney flashing (incomplete work by the builder) to shingles that had blown away. We had called in other roof companies to help fix these, unfortunately with lack lustre results, and this was the first time we had used Mr. Roof Repair. The experience with Mr. Roof Repair greatly exceeded our expectations. The professionalism and courteousness exhibited by Michael and Pietro was first class, right from the initial communication addressing my problem, answering questions, to the onsite repair. As a director of a large organization who deals with many companies every day, I felt their service was akin to dealing with a professional services firm. I am thoroughly impressed by Mr. Roof Repair. Thank you Michael and Pietro for the excellent service, it was refreshing. I will be calling you again the next time I have a roof repair.

Approximate cost of services:
$500.00
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Company Response

Thank you Andrea for your feedback. We were glad we were able to help you protect your home. We strive to always offer homeowners a professional level of service from initial call through to completion of work and sending of report with pictures and billing.