I used this moving company when I moved from my condo to a house, and needed to put some extra things in a storage locker; I chose Two Small Men With Big Hearts to do just the move into the storage locker.
I booked about 2 months ahead, and the person I spoke to did a bit of 'dealing', waived the fuel tax and gave me a price, to which was below the other quotes I had received, so I agreed.
The day of the move came, and at 9:00 when no one had showed (we were booked for 8am) of course I called. I got an apology and assurance the crew was on their way. When they arrived, this was not a professional moving crew, it was two teenagers with no supervision. This was not what I was promised, so called AGAIN. 6 hours later (I had to be at home in case they showed up) 2 guys finally arrived and were in a foul mood. The entire experience was horrible, they broke a table, a mirror and scratched another table, and ended with 'forgetting' the discounts that had been told to me. The kicker- I forgot to get my receipt, and went over to their truck where they were sitting smoking a joint. I can usually find some positive redeeming quality in a company and never write a flat our horrible review, however this is an exception: I would NEVER recommend this moving company.