The misery continues in a sub-standard home Possessed in 2019. Garage floor continues to sink, driveway has separated from the foundation and continues to sink. Less than a year of possession, it was brought to the builder's attention of many defects, inclusive exposed electrical wires, uncovered sewer pipe behind insulation, leading to prolonged illness in our family, and over 100 staples poking through the carpet on the stairs.
This builder and their affiliates have opposed to accept responsibility in many ways. They Make the home owner feel it is their fault to observe deficiencies, and they played the victims game.

DO NOT BUY A HOUSE FROM THIS BUILDER AND IT'S AFFILIATES.

Poor workmanship and very very cheap trades
Constant delays and no interest to respect deadlines
No attention to details and no high quality
Horrible experience with warranty office
Arrogance at every level, including their SVP
Never able to get anything done even if insisting
I was in and out my condo after occupancy to let them finish and after 6 months post occupancy I still could not invite a single guest in my place

Quality of work subpar. Commitment to warranty abysmal. People - terrible. Management lacking of any customer care. Leadership - absent to everything but the dollar figure.

Do YOURSELF a BIG favor and research about the builder you want to buy a home from. I ended up spending 40k on bathroom and roof repair of a 4 year old home! Make sure you do enough research about mattamy homes before you give them your hard earned money!

Concrete floor is scaling or flaking and Mattamy & Tarion is blaming homeowner for not doing proper cleaning in the winter time.
100% a incorrect as I took very good care of the garage floor all year long.
They are blaming salt water coming from the car.
again 100% incorrect, simple they used a cheap concrete or did not worked concrete properly when smoothening the floor.
Never ever would I recommend this company to anybody not even to my worst...!

Basement floor cracked, only one inch thick, not meeting building code.
Poor support service. Denied all responsibilities because the house is not under warranty.

Mattamy Homes in Bracebridge is the worst builder I have ever encountered. From the time we entered the home there have been multiple problems. The screens are missing, the roof leaks, the pressure pump leaked, the jack post in the basement was unattached to the joists +++ I have owned at least 7 other new built homes in my life and have never seen these types of issues.

Awful company and service. Every part of the process is painful once the home is built. They cut corners and are in offense of multiple violations but they will never fix anything. They told us that our unfinished stairs were supposed to be like that. It wasn’t until our 5th request that they sent an honest handyman who was in shock of what had been delivered as sold as finished. This is just one of 100 examples. After 3 years the whole house is falling apart and we are discovering new problems (e.g. vents that were improperly installed). No wonder they were cheaper than other builders. You get what you pay for I guess.

Terrible build, they cut corners and avoid resolving any problems. Had a leak from a tub that destroyed my ceiling. When it was identified that it was Mattamy's poor workmanship, they still denied any accountability and refused to make any repairs. Still in the process of reaching a resolution after about 1 year...

Have owned this two story town home in Stittsville for two years, Two building Code Violations….that I am aware of??? not something you just miss and obviously never inspected. 1) no self closing hinge on interior garage door (code 3.1.8.11) violation. 2) no P Trap under kitchen sink, code violation, sewage smell. still no action in behalf of builder. Can’t imagine how many other codes behind the walls that are violated. Quality of build is terrible all round. Buyer beware, stay away from any Mattamy Build!!!!!!
Anyone that owns one minimally check these two violations in your mattamy home