Reviews

10/10

Great work! Habib was very amiable, effective and efficient. He gave me a very clear idea of what work was necessary and did a phenomenal job. I am calling him to do another job for me next week. Great job Habib and great job New Canadian Drain & Plumbing Ltd!

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Company Response

Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with Habib's efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us. Until next time, take care.

10/10

Dream Pools and Sterling (owner) provided us with stellar service in the summer of 2020. This was our very first pool experience and Sterling had the perfect combination of technical expertise and client acumen. His team is effective, efficient, cordial and very client-friendly. The technical and aesthetic quality of the work, from the structure to the liner to the lighting and electronics, were all phenomenal. The real value-add, however, that differentiates Sterling from the rest of the pack is his client-service and responsiveness AFTER the pool had been installed. From holding a 3 hour “pool school” teaching session for our whole family, to responding to texts and calls quickly if we ever had a question when we were using the pool, Sterling and Dream Pools ensure that they are always available to help you as you learn how to use and maintain your new pool. I would highly recommend them to anyone who is a first-time pool owner — 5 stars across the board!!!! UPDATE: In the summer of 2021, we were running into some of the typical cleaning/maintenance issues that all new pool owners face. Sterling backed up his product with 100% all-star service. He came to our home and spent a chunk of the afternoon walking through all key maintenance items in the pool system. It was tremendously insightful and extremely thorough. Top marks to Dream Pools for backing up their product and always being there for their clients! Much appreciated!!

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Company Response

☺👌🙏

10/10

Shower in bathroom wasn't giving adequate pressure. Cartridge needed to be replaced. Tom was great! Came back several times to help us in finding the right cartridge (this was a very specific brand), and then made sure he installed it correctly. He was very diligent. Great company, great service, great work!!! These are my go-to plumbers from now on!

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Company Response

Thank you for the kind words. We'll definitely let Tom know! We look forward to serving your plumbing needs in the future.

10/10

Absolutely stellar service all around from Aaron!!! Fixed a backyard faucet that was leaking into our basement. Efficient, super polite, great at communicating the problem and the solution. Extremely clear communication of all issues. Would recommend Aaron to everyone. Simply outstanding service!!!!!!

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Company Response

Hi Private User, thank you for the great review and recommendation. We appreciate it. It was a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Aaron and The Waterworks Team.