Dream Pools and Sterling (owner) provided us with stellar service in the summer of 2020.
This was our very first pool experience and Sterling had the perfect combination of technical expertise and client acumen. His team is effective, efficient, cordial and very client-friendly.
The technical and aesthetic quality of the work, from the structure to the liner to the lighting and electronics, were all phenomenal.
The real value-add, however, that differentiates Sterling from the rest of the pack is his client-service and responsiveness AFTER the pool had been installed. From holding a 3 hour “pool school” teaching session for our whole family, to responding to texts and calls quickly if we ever had a question when we were using the pool, Sterling and Dream Pools ensure that they are always available to help you as you learn how to use and maintain your new pool.
I would highly recommend them to anyone who is a first-time pool owner — 5 stars across the board!!!!
UPDATE: In the summer of 2021, we were running into some of the typical cleaning/maintenance issues that all new pool owners face. Sterling backed up his product with 100% all-star service. He came to our home and spent a chunk of the afternoon walking through all key maintenance items in the pool system. It was tremendously insightful and extremely thorough. Top marks to Dream Pools for backing up their product and always being there for their clients! Much appreciated!!
- Company Response