New Canadian Drain & Plumbing Ltd

Plumbing
182B Saint Helens Ave Toronto ON M6H 4A1
Write a Review
Write a Review

HomeStars
Plumbing
New Canadian Drain & Plumbing Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for New Canadian Drain & Plumbing Ltd

Average customer rating:
9.3 10 (1073 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
10/10

Replacing all fixtures in ensuite and kitchen

I used George, from New Canadian Drain and Plumbing when I had to replace fixtures in my ensuite and kitchen.
George was a delight to work with. He was very friendly and extremely helpful in finding the best products for my needs.
He worked efficiently and left the areas he was working in, clean and useable.
George was a pleasure to work with and have in my home.
I highly recommend George and New Canadian Drain and Plumbing

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thank you for sharing your experience and recommendation with fellow homeowners. We are glad to hear George was able to provide friendly and professional service and helpful advice. Our team of licensed professionals do their best to help our customers in any way they can. We look forward to helping you with any future plumbing issues. Thank you for choosing New Canadian Drain & Plumbing.

Private User
Private User
Private User reviews Toronto, ON
8/10

Valve replacements.

Great service from George and Allen. Answered all my questions. Very helpful. Work done extremely well and quickly.

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Thank you for sharing your feedback with fellow homeowners. We are happy to hear that you are satisfied with George’s and Allan's knowledge and expertise. Thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again in the near future.

V. Langlois
V. Langlois
1 review Toronto, ON
10/10

Fixing and replacing toilets in a house

We got a quote within minutes after submitting a request on Home Stars.
George came on the day agreed to, made a diagnosis, gave us a quote and booked us an appointment for a few days later. George and Allan came on the scheduled day. Were here right on time. Fixed or replaced 4 toilets in less than 4 hours. Very efficient and very clean. No bad surprises. Very happy with the service.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Our team of dedicated staff work hard to ensure that we deliver the quality services that our customers deserve, and it is rewarding for our staff when we receive great feedback such as yours. We are pleased to hear that you were satisfied with George and Allan's efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs. Thank you from New Canadian Drain and Plumbing.

Private User
Private User
Private User reviews Oakville, ON
10/10

Disaster averted right on time

My phone call was answered right away & technician was promised to arrive within 1.5 hours. Tony was here even faster than that. Excellent work cleaning the clogged drain stack. Tony also provided recommendations on how to avoid the same problem in the future. It does cost $$, but it's still way better than fixing flood aftermath on the second floor of the house...

Approximate cost of services:
$540.00
Was this review helpful?
Company Response

Thank you for sharing your experience with other homeowners and we appreciate hearing you were satisfied with Tony’s professional and timely service. It is our team’s pleasure to be able to provide service like the one you experienced. We look forward to assisting you again in the future. Thank you from New Canadian Drain and Plumbing.

Private User
Private User
Private User reviews Toronto, ON
5/10

Kitchen sink leak

The person was pleasant and did a great job. He left the kitchen clean and tidy.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you for your review. We are happy to hear our technician was professional. Thank you from New Canadian Drain and Plumbing.

Private User
Private User
Private User reviews Toronto, ON
0/10

clogged Kitchen Sink

The company was prompt in answering our call and sending a plumber.
Charged $400 for work and did not resolve the issue. Estimated another $1000 - $2000 to fix and instilled little confidence the job would get done. We called another plumber and resolved for less than $400. In our opinion the plumber was not properly trained or equipped. Terrible customer follow up and service. Our experience was very disappointing and would not recommend this company.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

This is a fake review. We do not have this person's situation in our records.

Michael in Toronto
Michael in Toronto
0 reviews Toronto, ON
10/10

Excellent service/Exellent Quality work

11/10/2022
Certified Plumbing Technician Mark was very prompt to answer my call and came right away to my home to inspect and check out my washroom shower spout with the water pressure not flowing to the shower head. I had provided my own brand new Moen shower faucet set that was installed by him back in July 2022. He took his time patiently to explain to me that there was no defect with my faucet or has anything to do with the installation causing the imbalance inconsistent with the water flow not flowing up to my shower head.

There was no problem; he provided useful tips as to what to do to relieve the pressure from the show spout so water can flow properly up to the shower head. Also he provided an alternative option I can consider and didn't charge me for the service follow up call to come to my home to check it out.

He was very dedicated, focused, and spent well over 3+ hrrs with a difficult job working in tight space to install my brand new Moen shower faucet set in my condo unit bathroom that I had provided. Overall I am very satisfied with the service and his professional quality work.

Thanks very much.

Sincerely, MLiu

Approximate cost of services:
$1,492.00
Was this review helpful?
Company Response

Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with Mark's efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us. Until next time, take care.

Anonymous i.
Anonymous i.
11 reviews Toronto, ON
10/10

driveway catch basin clean out

I want to say thank you to staff member George for his work on a driveway catch basin clean-out. George was very pleasant to work with and I was quite pleased with the result!

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

We are glad to hear George provided friendly and efficient service. Please feel free to contact us with any plumbing issues you might experience in the future. Thank You from New Canadian Drain and Plumbing.

Tamara from Toronto
Tamara from Toronto
15 reviews Toronto, ON
10/10

Clogged toilet

George was very efficient and effective. He was able to clear the blockage in under five minutes and resolved what had been a lingering issue in less than 15 minutes from hello to goodbye. Would hire again.

Approximate cost of services:
$320.00
Was this review helpful?
Company Response

Thank you for sharing your feedback with fellow homeowners. We are happy to hear that you are satisfied with George’s knowledge and expertise. Please feel free to contact our office anytime and we look forward to working with you again. Thank you for choosing New Canadian Drain and Plumbing.

Private User
Private User
Private User reviews Toronto, ON
10/10

Drain repairs

Their work was excellent and the guys very professional. They also cleaned up everything after.

Approximate cost of services:
$14,000.00
Was this review helpful?
Company Response

Our team of dedicated staff work hard to ensure that we deliver the quality services that our customers deserve, and it is rewarding for our staff when we receive great feedback such as yours. Thank you for choosing New Canadian Drain and Plumbing.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Canadian Drain & Plumbing Ltd

Due to COVID-19 For our customers' safety, our plumbers are wearing Medical Masks, Medical Gloves, and have Disinfecting Spray with them.

Our company is the most organized and professional in the GTA. We are proud new Canadians, working hard to promote the growth of our business.

We specialize in Drain Installation and Repairs. We have quality machines to clear your drains as well as power flushing of your drains. We offer new technology drain relining without digging. We do all types of plumbing repairs including installation of new fixtures. We specialize in waterproofing, fixing leaky basements, and installation of new weeping tiles.

We hope you will give us the opportunity to prove to you that we are a quality company.

CATEGORIES
Drain Services, Plumbing, and Waterproofing
SERVICES
Drain Replacement; Back Water Valve & Sump Pump installation; Water line Replacement, Drain Cleaning,Camera Inspection, All Plumbing Fixtures Installation. Waterproofing.
WEBSITE
http://www.newcanadiandrain.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
31
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard, American Express
LICENSES
Plumbing License #17784
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.