New Canadian Drain & Plumbing Ltd

Drain Services
182B Saint Helens Ave Toronto ON M6H 4A1
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Drain Services
New Canadian Drain & Plumbing Ltd
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92%

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Best of 2021 winner 5 timesBest of 2021winner 5 times

Reviews for New Canadian Drain & Plumbing Ltd

Average customer rating:
9.4 10 (994 reviews)

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jordinneumann in Toronto
jordinneumann in Toronto
0 reviews Toronto, ON
10/10

pipes broke

My pipes burst in basement and they were hard to replace. Mark did a great job working under a difficult situation. And they came out during a blizzard! Thanks for the help.

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Company Response

Thank you for sharing your feedback with fellow homeowners. We are happy to hear that you are satisfied with Mark’s knowledge and expertise. Please feel free to contact our office anytime and we look forward to working with you again.

Until next time, take care

Jan.f
Jan.f
0 reviews Toronto, ON
10/10

Major Drain Replacement in Basement

Quick response to check problem and quote on how to resolve.
She don explained in detail what was required. They started work the next day. He kept us upto date on everything they did.
We were more than satisfied and as a plus he cleared snow in our driveway after the big snow storm. What a guy. What a company.

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Company Response

Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with our efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us. Until next time, take care.

Joe
Joe
0 reviews Toronto, ON
8/10

Pipe repair

I had my pipes replaced because it bursted from the cold weather. I called a few plumbing companies and they were were all booked. When I called New Canadian Drain they came out right away and accessed the issue. The very next day Dane made the repairs. He was very polite and helpful. He provide excellent service and he cleaned up any mess.

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Company Response

We are happy to hear that Dane lived up to your expectations and resolved your plumbing issue quickly. Please feel free to call us anytime.

Private User
Private User
Private User reviews Fergus, ON
10/10

Plumbing in new bathroom addition

I was in need of a new bathroom addition in my basement and this company was quick and precise with all things plumbing. They had knowledgeable answers to any questions i had. The price was reasonable and the worker named Dane came and was amazing! The customer service and overal experience with him was 10/10 and i would highly recommend to any one in need of top class plumbing work. I have had 0 issues with any of the work completed. Thanks Dane

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Company Response

Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with Dane's efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf.

Meena
Meena
4 reviews Toronto, ON
10/10

Excellent Service Again

Had a clogged sink, called and had someone out quickly, office called to say plumber on the way, Dane was on time, explained the issue, gave a quote, fixed it efficiently
Will definitely use again

1 of 1 people found this review helpful.
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Company Response

We are happy to hear that Dane lived up to your expectations and resolved your plumbing issue quickly. Please feel free to call us anytime.

Private User
Private User
Private User reviews Brockville, ON
10/10

Drain Clog Service

I called in and the technician came within an hour. George was AMAZING to work with and fast! He ensured everything was taken care of properly and took the time. Would highly recommend!!

1 of 1 people found this review helpful.
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Company Response

Thank you for sharing your feedback with fellow homeowners. We are happy to hear that you are satisfied with George’s knowledge and expertise. Please feel free to contact our office anytime and we look forward to working with you again.
Until next time, take care :)

Sandy from Toronto
Sandy from Toronto
3 reviews Toronto, ON
10/10

George - Clearing up a blocked bathroom sink

New Canadian did an excellent job 8 years ago replacing all our plumbing. Since then we've hired them to replace the toilet at our rental property - again good, efficient work. And just yesterday George arrived (an hour after I called) to clear up a clog in our bathroom sink. He was friendly, got to work right away, and explained to us after the details of what he had done. He also took the time to explain the best Dos and Dont's of keeping our bathroom sink clog free and was happy to answer the same question more than once. Excellent service (as usual). New Canadian is our 'go to' plumbers for any job, whether large or small. Thanks George!

1 of 1 people found this review helpful.
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Company Response

Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with George efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us. Until next time, take care

Joyce in Toronto
Joyce in Toronto
0 reviews Toronto, ON
10/10

Plumbing

Winford and Habib spent a full day (9am -7pm) replacing the original plumbing from the 2nd floor bathroom because of leaking. They needed to remove plaster both in the living below and bedroom behind the bathroom to chess the job. Everything was covered up to protect it from the dust and when they finished the job, they cleaned up as best they could. Throughout the day, they never stopped, not even for lunch just so that they could finish the job. I was really impressed with how hard they work and yet they were very pleasant to have in the house. Even the insurance adjuster commented on the quality of work and how impressed he was by how the job had been completed with minimal damage. This is the second time I have used New Canadian (for two different jobs) and I would hire them again. Thanks Winford and Habib.

1 of 1 people found this review helpful.
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Company Response

Our team of dedicated staff work hard to ensure that we deliver the quality services that our customers deserve, and it is rewarding for our staff when we receive great feedback such as yours. It was a pleasure working with you Joyce and we hope that you keep us in mind for any future drain or plumbing needs. Thank you, from our team at New Canadian Drain & Plumbing.

David Fudge in Etobicoke
David Fudge in Etobicoke
3 reviews Toronto, ON
10/10

WHOLE HOUSE UPGRADE

In October 2020 we had our toilet back up into our shower. New Canadian sent George out to investigate. He determined, and showed us with his camera, that the drain out to the street was not sloped correctly anymore and this was causing our issue.

New Canadian sent a crew to dig up the lawn and they replaced all of the drains (and the water line for good measure) from our house right out to the City hookup.

We had another backup a few months later and George was back at the house scoping the drain again. We saw that the drains under our basement floor (different line than before) were not sloped properly and they were not washing out correctly (they were also the wrong size).

George gave us a temporary fix that would last us a few months so that we could address this problem as part of a planned major renovation.

We started the major reno and George and his crew were back at the house, as promised, to fix the issues. The New Canadian crew were AMAZING. They dug up, replaced, re-graded, and properly backfilled all of the drains in our basement. They also added 2 necessary drains and fixed the one existing drain (which was done wrong originally by a DIY'er) in 3 days.

The New Canadian crew did such an awesome job all of this work that we contracted them to do the plumbing for the rest of the house as part of our reno. George and Esteban took over the "above ground" work and replaced every drain, ran new vents, a new stack, and new water lines through the entire house in 5 days.

ALL of the New Canadian crew was courteous, respectful, and professional. Above all else, they answered our questions! We asked about details along the way purely out of interest and curiosity of what they were doing, why, and how it works so that we could learn about the systems that make up our house. Anyone on the crew that we asked was more than happy to explain what, why, and how they were doing what they were doing.

It's refreshing to deal with a group of people, and a company, that are genuine and genuinely happy to educate us, as homeowners, about their craft.

100% I will recommend New Canadian to ANYONE looking for help with ANY plumbing problem.

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Company Response

Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with George and Esteban's efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us. Until next time, take care.

Norman
Norman
3 reviews Toronto, ON
9/10

Leaky copper pipe

Had a corroded, leaky copper tee and elbow joint in the hot water supply line. Habib looked at it, gave me an estimate on the spot and said that it would take about 30 mins. He turned off the water to the house, drained the pipes, cut out the problematic section, soldered copper to PEX fittings, added a PEX tee and elbow and reconnected everything. Was very fast and quality was high. And he did do it in 30 mins. A bit pricey for the amount of time spent, but I'd call him again!

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Company Response

We are happy to hear that Habib lived up to your expectations and resolved your plumbing issue quickly. Please feel free to call us anytime.

New Canadian Drain and Plumbing

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Canadian Drain & Plumbing Ltd

Due to COVID-19 For our customers' safety, our plumbers are wearing Medical Masks, Medical Gloves, and have Disinfecting Spray with them.

Our company is the most organized and professional in the GTA. We are proud new Canadians, working hard to promote the growth of our business.

We specialize in Drain Installation and Repairs. We have quality machines to clear your drains as well as power flushing of your drains. We offer new technology drain relining without digging. We do all types of plumbing repairs including installation of new fixtures. We specialize in waterproofing, fixing leaky basements, and installation of new weeping tiles.

We hope you will give us the opportunity to prove to you that we are a quality company.

CATEGORIES
Drain Services, Plumbing, and Waterproofing
SERVICES
Drain Replacement; Back Water Valve & Sump Pump installation; Water line Replacement, Drain Cleaning,Camera Inspection, All Plumbing Fixtures Installation. Waterproofing.
WEBSITE
http://www.newcanadiandrain.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
31
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard, American Express
LICENSES
Plumbing License #17784
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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