New Canadian Drain & Plumbing Ltd

Drain Services
182B Saint Helens Ave Toronto ON M6H 4A1
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Drain Services
New Canadian Drain & Plumbing Ltd
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89%

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Reviews for New Canadian Drain & Plumbing Ltd

Average customer rating:
9.5 10 (832 reviews)

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Doug Inouye in Burlington
Doug Inouye in Burlington
2 reviews Burlington, ON
10/10

Hot water tank mixing valve repair

New Canadian D & P provided exceptional service. They responded within 2 hours from my post on HomeStars and set up an appointment the next morning. Jeff was punctual and after looking at my problem offered a couple of options and provided an estimate for both. He proceeded to complete the work and reviewed the finished product with me to my satisfaction. His final invoice was as quoted. Because we are seniors and during these unprecedented times I was particularly impressed that Peter wore personal protective equipment during his entire stay. We will highly recommend New Canadian D & P to our neighbours and friends,

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FC
FC
1 review Toronto, ON
10/10

Drainage Services

Our basement started to have a foul smell so we called New Canadian. Shendon - the field manager- came within the hour. I was surprised considering that it was a Saturday. He was honest and up front about the issue. At the end, we had to tear out the basement and replace the entire drain system. It was a huge, dirty job and the entire team (Pouya, Alex, Esteban) did it with professionalism and humour. They did what they promised and more - big thank you to Shendon and team.

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Company Response

Good Afternoon,

Thank you for sharing your experience with fellow homeowners. We are happy to hear that you are satisfied with the work, and expertise that Shendon and our crew has provided for you. We look forward to have your continued business with our company, please do not hesitate to contact our office for any future inquiries.

Thank you for choosing New Canadian Drain and Plumbing.

Kathy TKBGC in Old Toronto
Kathy TKBGC in Old Toronto
0 reviews Toronto, ON
10/10

Fast, Efficient, Professional Staff, Excellent Experience

After being left high and dry by another plumbing company that never bothered to call us back, I called New Canadian Drain and Plumbing. They were here within the hour and provided excellent service.
Javan was the plumber on site. He was friendly, efficient, professional and a pleasure to work with.
I will definitely call this company again and highly recommend them!

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Company Response

Good Afternoon Kathy,

Thank you for sharing your experience with fellow homeowners and we appreciate your feed back. We are happy to know that you were satisfied with Javan's knowledge and expertise, and that he made your experience a good one. We look forward to hearing back from you for future inquires.

10/10

Drains and Back Water Valve Installation

We were extremely pleased with the installation of the drains and back water valve after a flood caused considerable damage to our basement. Shendon, their knowledgeable field manager, assessed the situation and was very reassuring in his explanation about what was required. The "new Canadian" team of installers worked diligently and methodically to get the job done. They were also very polite and helpful in moving article in the basement, even offering to carry items up the stairs for my mother who is a senior citizen. The installation required digging up parts of the basement floor with many bags of earth set aside. However, after the pipes were installed the earth was returned and the floor professionally cemented over. On the last day the "New Canadian" team proceeded to clean everything in preparation for the new flooring that was required after the flooding. We feel very fortunate that this company was able to get us through this difficult time and that we can now confidently restore our basement to its former glory. Many thanks to Shendon and his very hard working team.

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Company Response

Good Afternoon,

Thank you for sharing your experience with fellow home owners. We are very happy to hear that you were extremely please with the knowledge and expertise which Shendon had brought to your home. Please do not hesitate to contact the office for any future inquiries for drains or plumbing as we are very please to assist and look forward to your continued business.

Have a great day, until next time.

Thanushiyan in Whitby
Thanushiyan in Whitby
0 reviews Whitby, ON
0/10

Way overpriced.

Had a sink drain that was clogged. Used a plunger for 30 minutes and charged $420. Never gave an estimate. Said it's how much other places charge but when I called local plumbers they would charge half the price. Be wary.

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Company Response

Good Afternoon,

Your call was made to our office on January 20, 2020 regarding clogged kitchen sinks in your restaurant. An agreement was made to have one of our technicians come out for a free estimate to look at your situation.

One of our master plumber with 15 years of experience was sent to your address. Upon his arrival the situation was assessed, and up front pricing of $380+hst was provided to snake 2 kitchen sinks.You agreed to this price and our technician continued to work for 1.5 hours.

We are a very reputable company and our reputation is reflected by the services we provide our valued customers despite your unnecessary remark

Private User
Private User
Private User reviews Toronto, ON
4/10

mediocre all around. key items missed. much to be desired

I spent close to 2k for a toilet installation, shower finishing, a vanity installation and a utility sink installation. all just finishing work. the technition had to return a couple of times (which is great) to fix dripping fixtures, unsecured toilets. should have been done properly the first time. also some basic finishings like flanges weren't installed. I expect more for a job that takes less than a day and costs nearly 2k. attached are pictures of sub-par finishings..

so now for the good parts-- my technician was friendly and easy to work with. the office staff are professional in their conduct and quotes are at par with the market.

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
10/10

Sump Pump replacement

George came to my house just an hour after I called. He replaced my broken sum pump and fixed the underlying problem with the discharge valve which was blocked by ice. His service was wonderful - fast, professional and efficient. I'd previously had an estimate for this work by another plumber so I knew the cost he quoted me was very reasonable. He also gave me a senior's discount. I will definitely use this company again.

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regbetten in Toronto
regbetten in Toronto
0 reviews Toronto, ON
10/10

Kitchen sink leak

Raymond wong came on time helped with on going issue very quick and tidy, i would highly recommend him for his service and knowledge , great company! Will call back for future work .

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Private User
Private User
Private User reviews Toronto, ON
10/10

Plumbing drain blockage

Raymond came out with Eman to sort out our drainage problem in the basement laundry sink. He explained thoroughly what the situation could be and got on with it. The problem was solved pretty quickly and Raymond then explained how to avoid this problem in the future. He was very personable and helpful. I may see him again in the spring if I decide to go ahead with a separate plumbing job.

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J in Toronto
J in Toronto
0 reviews Toronto, ON
10/10

Bathroom repair

Raymond responded to an urgent call. We had spring a leak in our bathroom. He efficiently and professionally dealt with the issue. We were pleased. We would use him again.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Canadian Drain & Plumbing Ltd

Our company is the most organized and professional in the GTA. We are proud new Canadians, working hard to promote the growth of our business.

We specialize in Drain Installation and Repairs. We have quality machines to clear your drains as well as power flushing of your drains. We offer new technology drain relining without digging. We do all types of plumbing repairs including installation of new fixtures. We specialize in waterproofing, fixing leaky basements, and installation of new weeping tiles.

We hope you will give us the opportunity to prove to you that we are a quality company.

CATEGORIES
Drain Services, Plumbing, and Waterproofing
SERVICES
Drain Replacement; Back Water Valve & Sump Pump installation; Water line Replacement, Drain Cleaning,Camera Inspection, All Plumbing Fixtures Installation. Waterproofing.
WEBSITE
http://www.newcanadiandrain.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
31
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard, American Express
LICENSES
Plumbing License #17784
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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