Orella Group

Plumbing
Burlington ON L7L 5N7
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Orella Group
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98%

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Reviews by rating (past 12 months)
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Reviews for Orella Group

Average customer rating:
10 10 (12 reviews)

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Babar
Babar
0 reviews Milton, ON
10/10

Water Heater

Jason was fantastic from the get go. I called in looking to get someone to come out in the next couple of days. Jason was able to get me someone at my property within 1.5 hrs. The tech on site diagnosed the problem and fixed it within 1 hr. We have hot water running and we will definitely use this company moving forward for any projects.

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Company Response

Thank you, Babar.

You were quick, responsive and helped us fix the issue at hand quickly and easily.

Thank you for the opportunity and we'd be happy to help you with anything you need going forward.

Have a great day.

Private User
Private User
Private User reviews Hamilton, ON
10/10

Bathroom Toilet

Coordinating someont to come in quickly was professionally handled. Office staff returned call very quickly. Staff members that came to install the bathroom toilet were very pleasant, tidy and professional.

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Company Response

Thank you very much for sharing your feedback. We're proud to know you're happy with our service both on-site and in-office.

Have a great day.

Private User
Private User
Private User reviews Toronto, ON
10/10

Exterior drain and kitchen faucet

The scheduling was efficient, I did not have to wait long to get my work donr, the workmanship quality was excellent, and the service was polite and helpful
.

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Company Response

Thank you very much for the review! Always a pleasure to read about the positive experience we can provide.

We're excited to be preferred plumbing experts for any future needs.

Have a great day!

Private User
Private User
0 reviews Burlington, ON
10/10

Powder room renovation plumbing

We were more than pleased with master plumber Mike Blaney and his associates Justin and Jason from Orella Group who efficiently and expertly completed all necessary re-plumbing in our powder room renovation - repositioning toilet, vanity, water lines and associated drains - as well as correcting mistakes made by a previous plumbing company. Great communication, personable and professional at all times, making sure final fit and finish exceeded our expectations. Time from telephone initial contact to work completion was an amazingly quick 11 days, following all necessary Covid precautions. We would highly recommend this Group for any residential plumbing needs.

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Company Response

Thank you very much for the kind words.

Can't stress enough how much pride we have in what we do and the satisfaction of our customers.

We hope you consider us for future plumbing needs.

Stay safe!

Craig in Windsor
Craig in Windsor
0 reviews Windsor, ON
10/10

External plumbing pipe cracked over winter

Mike and Justin were prompt with getting here when they said they would, and were thorough with their explanations as they completed the work to my satisfaction. I have used the for about 3 different jobs now, and will definitely continue using their services.
Highly recommend these guys!

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Company Response

Thank you for your review! Mike and Justin will be very happy to see this. We're always happy to see our customers happy.

Have a great day.

James Scarfe from Hamilton
James Scarfe from Hamilton
1 review Hamilton, ON
10/10

kitchen sink and plumbing repair

ON TIME, very courteous, knowledgeable, Adam is great, would use again in a New York minute for sure, very please with bill. thanks Homestars, keep them on your list. This job/and repair was a messy, but worth every penny. Many thanks, very pleased

0 of 1 people found this review helpful.
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Company Response

Thank you, James! We're very happy to hear you were happy with our service -- it means a lot. Keep us in mind for your plumbing needs!

Have a great day.

Michael in Toronto
Michael in Toronto
0 reviews Toronto, ON
10/10

2 Residential full washrooms

Michael was reliable and showed up on time did the job in a timely fashion and even came back to have a look and something that was concerning my wife he took care of it and we were all happy

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Company Response

Thank you, Michael.

We appreciate the time you took to review our services. We are always happy to hear of our team providing outstanding service.

Have an amazing day.

Jaime Streit
Jaime Streit
0 reviews Hamilton, ON
10/10

Plumbing and Toilet installation

Came to snake my toilet, because yes we have a toddler. After that was done we decided to get two new toilets as the ones we had were 30 years old. I ordered and paid for both mid day and they were installed that night! I wish I had bought them sooner!

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Company Response

Thank you, Jaime!

We're glad to be able to jump on things when we can and more importantly we're happy to hear that your needs were met and you're satisfied with your new toilets.

Have a fantastic day.

Private User
Private User
Private User reviews Kitchener, ON
10/10

Kitchen and bath Reno's

We have worked on a few different projects with the Orella team and they always go above and beyond expectations. All of their tradesmen are not only kind and courteous, but they are true craftsmen who believe in doing the job the right way.

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Company Response

Thank you for the positive feedback.

Doing things the right way is important. Cutting corners only leads to issues down the road -- and in the plumbing world, it can lead to massive headaches.

We're glad to hear you choose us as your contractor of choice.

Have a great day.

Andrew in North York
Andrew in North York
0 reviews Toronto, ON
10/10

Plumber

Adam was courteous, helpful, followed through with the entire job, and actually ended up saving me a lot of money. Highly recommend. If you need a plumber, call these guys!

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Company Response

Thank you, Andrew.

We'll be sure to share your sentiment with Adam as he always loves to know the customer is happy with his work and that they are fully satisfied.

We appreciate you taking the time to leave this review.

Have a great day.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Orella Group

Orella Group is your one-stop solution for all things plumbing. Covering everything from flange repairs to new builds and service, we provide a level of honesty, integrity and transparency unrivalled by our competitors. We're building better, together.

Plumbing, Plumbing service, Plumbing rough-ins, Plumbing repairs, toilet installation, faucet installation, shut-off valve replacement, backwater valve service, toilet auger, water shut off installs, ice-maker and fridge line installations, cartridge replacements, drain line augers, sink drainage re-pipe, bathroom sink installations, water line disconnects, faucet replacement, hose bib install or replacement, toilet flange repairs, relief valve installation, water heater service, mixing valve replacements, pipe cleaning, drain camera, drain cleaning.

CATEGORIES
Plumbing
BRANDS
Ridgid, Milwaukee
WEBSITE
http://www.orellagroup.com
NUMBER OF EMPLOYEES
6
PAYMENT METHOD
Cash, Cheque, Credit Card, E-Transfer
LICENSES
Master Plumbing, Backflow,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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