Elite Appliance Service - Ottawa

Appliance Repair
Ottawa ON K2M 2T5
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Appliance Repair
Elite Appliance Service - Ottawa
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98%

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Reviews for Elite Appliance Service - Ottawa

Average customer rating:
10 10 (46 reviews)

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Mary Beth in Ottawa
Mary Beth in Ottawa
1 review Ottawa, ON
10/10

Dryer Repair

Our dryer was shaking and making a terrible noise. Communication leading up to our appointment was excellent! The tech arrived within our service window and was professional and efficient. They fixed our dryer quickly and took the time to explain how it likely broke and what we could do in the future to avoid it happening again. Would DEFINITELY use their services again! Thank you so much (work order number :442224)

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

Spoons13
Spoons13
0 reviews Ottawa, ON
10/10

Great and fast service

Work Order Ref:440381
We had issues with our washer giving an error on the delicate cycle only. Elite Appliance was able to book us within a week and sent a courtesy notification when they were 10 minutes away. There was an issue with the water value which they fixed but also ordered a new part to replace it as a re-assurance. They were very professional, on-time and fixed the issue

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

Private User
Private User
Private User reviews Ottawa, ON
10/10

dishwasher repair

the service was no cost, still under warranty. On time, respectful of property and customers, knowledgeable, provided answers to any questions we had, professional. I will recommend this service to my friends and neighbors.

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

Matthew Shaver
Matthew Shaver
1 review Ottawa, ON
10/10

Dishwasher problems

The warranty work they did was impeccable. These guys know what they are doing, friendly and informative! Very clean and they let you know when they are coming by with a small time frame

Approximate cost of services:
$0.00
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Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

Private User
Private User
Private User reviews Ottawa, ON
10/10

work order number :440493

The technicians were very professional, courteous and clean. They arrived on time, removed there shoes upon entering the house and quickly diagnosed and corrected the problem. I was very satisfied with this workmanship.

Approximate cost of services:
$250.00
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Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

Scott in Ottawa
Scott in Ottawa
0 reviews Ottawa, ON
10/10

Samsung Ice Maker Repair

The technician was on-time, friendly and knowledgeable. He explained all of the details of the issue as well as what needed to be done to fix it. He fixed the issue quickly. I also found the customer service team very helpful as well. Highly recommend! work order number: 439350

Approximate cost of services:
$0.00
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Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

PJWray
PJWray
1 review Ottawa, ON
10/10

Highly Recommend

This was a warranty repair. The service call was answered day after I called and arrived on time the next day. The technician was polite and explained the problem and the repair.

Very happy with this service.

438413

Approximate cost of services:
$0.00
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Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

Jeff in Woodbridge
Jeff in Woodbridge
0 reviews Ottawa, ON
10/10

Fridge/Freezer Repair > W/O 434247

Work Order # 434247 > Our refridgerator/freezer warmed up considerably. The techs came out, I told them what we were experiencing, they listened. Next thing I know it, our kitchen looked like an operating room. They had their diagnostics hooked up to everything and anything. A couple of hours later, they told me that what I thought was the issue, was not the issue. I thought it was a thermostat issue, but was actually the compressor. As we had bought the extended warranty, they gave us the lowdown of what to expect. I found the techs punctual, thorough, honest and upfront. They were also prompt with their service calls. After the part was replaced, we had regular follow ups with them to see how the fridge/freezer was working. Highly recommend these guys. I have already begun referring them to others. Great Job !!

Approximate cost of services:
$1,000.00
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Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

Eduardo in Toronto
Eduardo in Toronto
0 reviews Toronto, ON
10/10

Fridge repair

Work order # 433030, the technician was fantastic! The ice maker on my fridge works better now than when I bought it brand new! Service was fast and within the appointment scheduled time. Received text messages a few minutes before to let me know they were on the way.

Approximate cost of services:
$100.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Great service!

regarding work order number: 432498: overall great service! The booking process was easy and quick. The repair team was on time and effective. They took apart our dryer and tried every possible fix to solve our problem, and also ordered a new part as an extra measure. The issue has been resolved, and we didn’t have to pay anything extra over and above our warranty of $140

Approximate cost of services:
$140.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Elite Appliance Service - Ottawa

Elite Appliance has been servicing home owners, appliance manufacturers and property management firms in Ontario for over 21 years. A combination of expertise, passion and a sense for great customer care has led the company to grow from its initial 2 employees to well over 50 while expanding from our original location in Toronto to a second location in Oakville, a third in Ottawa and now our fourth location in London Ontario. Elite Appliance has rapidly become the #1 appliance repair service in the Ontario, earning itself multiple awards for excellence in service from multiple appliance manufacturers.

All our Technicians are all Factory trained and certified by all major appliance manufacturers to perform warranty and COD repairs, when choosing an appliance servicer, protect your valuable appliances and ensure the company you hire is authorized and trained by the manufacturer of your appliance. Working closely with appliance manufacturers we have become the Largest independent Servicer in Ontario and the Choice of Consumers when it comes to Appliance Repair. We have quickly built an outstanding reputation for our professionalism and honesty. Our mandate has always been the same: to deliver ELITE services at competitive prices, promptly and to our customers complete satisfaction.

CATEGORIES
Appliance Repair
WEBSITE
http://www.eliteappliance.ca/
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
56
LICENSES
TSSA, ODP, G2
MEMBERSHIPS
United Servicers Association, MSA
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.