Elite Appliance Service - Ottawa

Appliance Repair
Ottawa ON K2M 2T5
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Appliance Repair
Elite Appliance Service - Ottawa
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98%

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Reviews for Elite Appliance Service - Ottawa

Average customer rating:
10 10 (46 reviews)

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Andrew in St. John's
Andrew in St. John's
0 reviews Ottawa, ON
10/10

Great quality, professional service

They were polite, effective, and provided good advice. I’d happily call them again if I need more repair work. Good communication, give good text updates when they were on their way, etc. overall a really positive experience.

work order number :453065

Approximate cost of services:
$10.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service!

Chris Hodgins from Ottawa
Chris Hodgins from Ottawa
0 reviews Ottawa, ON
10/10

Excellent!

Elite was assigned as the company to service through the geek Squad warranty for our appliances. Work order 450363. This company was awesome. Their booking system was efficient, the appointment and follow-up repairs were quick & the technician was extremely knowledgeable and effective.I was very impressed and would highly recommend them.

Approximate cost of services:
$100.00
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Company Response

Thank you for sharing your experience with us. We're always so happy to hear back from our customers, your feedback is very valuable. Thank you for choosing Elite Appliance Service.

MLA
MLA
0 reviews Perth, ON
10/10

Happy Customer!

I am very happy with the service provided by elite appliance, they were timely and professional. They also send a text message notification saying they will be at your house soon, which is really convenient. (Work Order 451003)

Approximate cost of services:
$249.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

Izzy in Ottawa
Izzy in Ottawa
2 reviews Ottawa, ON
10/10

Great service, will definitely use again

WO No. 444104
My less than two year old BOSCH microwave (combo oven) started sparking and I could no longer use it. I called Elite Appliance Service and they sent a technician over within a couple of days. The tech was very professional and thorough. He provided a detail report of the problem with a list of defective parts and labour charges. The company was great at keeping me up to date on part delivery status and answered all my questions in a timely manner. The tech came back to install the new parts and once the work was done he told me that although he had managed to fix the microwave, he was not satisfied with the door switch part since he had to file it down to make it fit. He told me that he would order a new part since the one he installed was defective. I was very happy because I could use my microwave in the meantime. A few days later the tech came back to install the new part and this time it fit perfectly! I am so happy with my decision to use Elite Appliance Service, it was hassle free and very good rates considering all the work they did. I understood everything on the work order thanks to the technician and there were no surprises. I will definitely use their services again and will recommend to family and friends.

Approximate cost of services:
$350.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Melissa in Toronto
Melissa in Toronto
1 review Toronto, ON
10/10

Washing Machine Tech needed

Washer had error code 1E and we couldn’t figure out why. Service repair person was on time and very knowledgeable. Fixed issue quickly. Very professional and personable. Reference order #448371

Approximate cost of services:
$1.00
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Company Response

Thank you for sharing your experience with us. We're always so happy to hear back from our customers, your feedback is very valuable. Thank you for choosing Elite Appliance Service.

Ahmad in Toronto
Ahmad in Toronto
0 reviews Toronto, ON
10/10

Microwave Repair

Fixed my microwave quickly and efficiently! Very good and responsive service! They are very professional and understanding. Arrived on time and quickly fixed my issue, and gave me tips on how to make it doesn’t break again. work order number :448814

Approximate cost of services:
$50.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

Kefka in Toronto
Kefka in Toronto
0 reviews Ottawa, ON
10/10

Friendly, Professional, and Honest!

The appliance repairman who came to our house was professional and quickly identified what was wrong with our old washer. Instead of trying to upsell us on pricy labour, he kindly suggested it was time to get a new one. He was professional and friendly throughout the process. (work order number: 448506)

Approximate cost of services:
$125.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

Lori in Mississauga
Lori in Mississauga
1 review Ottawa, ON
10/10

Fridge door seal replacement

The Elite technician was very knowledgeable, friendly and courteous.
He even address another small issue . Followed COVID 19 procedures.
I would highly recommended them and would use them again in the future. Work order number 443916

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

PRGlassDiva
PRGlassDiva
1 review Ottawa, ON
10/10

Elite Customer Service with Elite Appliance Service!!!

(Under warranty!) RE work order number 444293. I received a call a day in advance of our appointment from a lovely person who told me to expect the technician during a smaller window of time, and that in itself was helpful. The best was learning that the technicians are all double-vaxxed! Then the technician sent a text to let us know 30 min in advance to expect his arrival. He checked our machines and provided us with terrific tips and pointers about how best to maintain our washer and dryer. Very informative and thoughtful and very professional and nicely mannered.

Approximate cost of services:
$125.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service!

Nico in Toronto
Nico in Toronto
0 reviews Ottawa, ON
10/10

Dishwasher Repair

Highly recommend the Elite appliance service. The customer service agent is really friendly and knowledgeable. Our warranty started date is different from the date on the purchased receipt. He explained how to contact Fisher & Paykel to get the service request from them so we could get the repair done under warranty. The technician was on time, friendly and knowledgeable. We need to book another appointment until the new tube arrives. The technician finds a way that temporarily fixes the problem, so we could try the dishwasher to see if there any other issue cause the leaking problem rather than the damaged tube.

Approximate cost of services:
$1.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Elite Appliance Service - Ottawa

Elite Appliance has been servicing home owners, appliance manufacturers and property management firms in Ontario for over 21 years. A combination of expertise, passion and a sense for great customer care has led the company to grow from its initial 2 employees to well over 50 while expanding from our original location in Toronto to a second location in Oakville, a third in Ottawa and now our fourth location in London Ontario. Elite Appliance has rapidly become the #1 appliance repair service in the Ontario, earning itself multiple awards for excellence in service from multiple appliance manufacturers.

All our Technicians are all Factory trained and certified by all major appliance manufacturers to perform warranty and COD repairs, when choosing an appliance servicer, protect your valuable appliances and ensure the company you hire is authorized and trained by the manufacturer of your appliance. Working closely with appliance manufacturers we have become the Largest independent Servicer in Ontario and the Choice of Consumers when it comes to Appliance Repair. We have quickly built an outstanding reputation for our professionalism and honesty. Our mandate has always been the same: to deliver ELITE services at competitive prices, promptly and to our customers complete satisfaction.

CATEGORIES
Appliance Repair
WEBSITE
http://www.eliteappliance.ca/
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
56
LICENSES
TSSA, ODP, G2
MEMBERSHIPS
United Servicers Association, MSA
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