I founded this company on the internet ( they called experts on Miele appliances )
The technician named Alex came on site and had no equipment what so ever to diagnosed what was the issue, he did not even move the dishwasher. After 5 minutes of pushing buttons and "reset" as he said dishwasher was "ok". ( $135.00) Service visit and he left.
We tried the dishwasher right away and dishwasher was signalling the same problem.! ( The issue was not resolve )We called him and the company back right away. Alex did not take the call, the company said we will be receiving a quote to fix the appliance the following day!
Quote was $616.81, based on what? They could not even explain how did they come to this figure with out a proper diagnose equipment.
This did not stop here. The manager Olga, called and left messages at least 3 times to pressure us to approve the quote and get it fix, she was very very "generous"to apply a $20 dollars discount as a new costumers.
We bought a new appliance instead, easier and cheaper.
We do not recommend this company.
We felt deceived and taken.