Toolbox Appliance Repair

Repair guy did nothing. Huge mistake and paid $120 plus tax for nothing. I wanted a job to be done. Igor came in gave us a cheap talk about our fridge having leaks and $120 later. Waste of time and money.

My freezer broke down and I was desperate to get it fixed. When I called I was quoted that it would cost $120 for him to come. So when he came the next day he told me that it would cost $250 an hour to melt off the ice. Then it was deemed that a part needed to be ordered. He never let me see or know how much the part cost. He ended up charging me $599 plus tax for not even an hour of work plus the part. When asked for the invoice it didnt show the break down of the work.

Came to my house. Didnt do anything, just looked at the fridge and said its broken. Charged me 120 for that. Could have done that myself. He refused to look at it or anything more.

I have a fridge that I bought from FB that does not cool enough. A service guy came on the same day I called and spent 5 mins and said it was not repairable or it could cost $1500. He took a look at the washer said the same thing not repairable. My husband came back from out of town and identified that the fan was not working because of ice build up. Now the fridge is fixed. I do not recommend this company.

I paid for the technician to come diagnose the problem as there was a water leak. My tenants dealt with him as I was not there. He spent about 10-15 minutes there. He could not diagnose the problem and was in a rush to leave. He did not spend appropriate time to diagnose it. I sent payment. I spoke with him and he told me it was un-repairable, told me it was rusted. I went myself the next day and found the leak and problem and found parts to repair it myself. I should be refunded the service call. Terrible Terrible technician.

Great job done. Less than 5 hours from contact to completion. I would highly Recommend.

I would highly recommend the technician Jerry. He was thorough in explaining the situation and did a fantastic job. I would definitely use his services again.

I would highly recommend their company to family and friends. It was completed very quickly and thoroughly. Jerry was nice and friendly.

Had a technician come in and install my dishwasher. He did a great job with the install and it's clear that he knew what he was doing. In terms of that, I'm happy that I went with Toolbox Appliance Repair.

I likely would not recommend the guy I worked with today as he was patronizing when I asked questions. It was confusing because he seemed friendly at times but he seemed to get impatient very quickly as well. He was patronizing when I asked if I could mop up some of the water left over from the install so I could ensure there were no leaks. I'm sure he was so confident in his work that he certain there would be no issues but I just wanted to make sure.

He commented on how I was a funny guy after trying to inspect the water lines and then when I opened the dishwasher mid cycle, he asked if I "have ever used a dishwasher before". This along with a few other off hand comments would make it hard for me to recommend him to others.

Great tech, Jerry, very nice and explained the situation, can up with options and was clean and neat with his work. Would recommend and use again.