Metropolitan Movers

Moving & Storage
16 Spinnaker Way Vaughan ON L4K 2T8
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Moving & Storage
Metropolitan Movers
Star Score
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82%

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Reviews by rating (past 12 months)

Reviews for Metropolitan Movers

Average customer rating:
8.2 10 (453 reviews)

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Mark in Saskatoon
Mark in Saskatoon
0 reviews Saskatoon, SK
0/10

AVOID

The absolute worst movers in Saskatoon. Attempted to move up the booked date to move out of my place. I couldn’t do that. On my scheduled move date the truck arrived over 8 hours late at 10pm. The manager wouldn’t return my calls and would have his young employees return a few calls saying they aren’t working anymore today. A truck eventually showed up. My father and I had to move boxes out ourselves. The truck could only take half of my stuff and then I’m told they can’t store any of my things. I had to find a storage unit, rent a Uhaul to remove the rest of my things and then finally get that first shipment dropped off at the storage unit I found. I was still charged full price even though I did all the work. I cannot express how much of a nightmare this company is and quickly cancelled the scheduled move into my new house. I just did the move myself instead of paying these people to then have to move myself anyway. AVOID!!

PS. Received a message from the moving coordinator/manager stating that this move isn't his problem and yet he is the only contact I had.

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Company Response

Dear Client,
We are sorry to hear that your moving experience was not a pleasant one. Our goal is to ensure every client receives professional service and all their concerns are addressed in a timely manner. You may contact our customer service department with your order number or visit our website to fill out a damage claim if this is applicable to your situation. We will ensure to look into your matter right away.

For further information you may read our terms and conditions, for all our company procedures/ protocols and coverage. They are attached to your confirmation e-mail and are also available on our website .

We appreciate your feedback and we will continue to improve our services and provide professional service to our clients all around the country.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Home service

Very friendly and professional staff, hard work attitude and respectful.
I recommend them to everyone!
Thank you Metropolitan Movers!
It was my first experience with a moving company and definitely not the last!
Many thanks for your help!

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Company Response

Dear Client,
Our Metropolitan Movers team would like to thank you for your appreciation of our work. We hope that our staff was able to fulfill all your requirements and tasks regarding moving and packing. We try our best to be better every day and improve our service for you. We hope that you will contact us next time if you need services for lifting and moving heavy things. Metropolitan Movers will take care of you!

Private User
Private User
Private User reviews King City, ON
0/10

Home Move

These are not professional movers. Though they were pleasant and polite, they did not take the require care needed not to damage anything. As such they ended up damaging hardwood flooring, breaking a porch light, banging into trim, and damaging our bedroom furniture. This was the first for 2 of the 4 people they sent. I’m not sure what we could have done to better vet this company, but I would not use them again.

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Company Response

Dear Client,
We are sorry to hear that your moving experience was not a pleasant one. Our goal is to ensure every client receives professional service and all their concerns are addressed in a timely manner. You may contact our customer service department with your order number or visit our website to fill out a damage claim if this is applicable to your situation. We will ensure to look into your matter right away.

For further information, you may read our terms and conditions, for all our company procedures/ protocols and coverage. They are attached to your confirmation e-mail and are also available on our website.

We appreciate your feedback and we will continue to improve our services and provide professional service to our clients all around the country.

Vreese
Vreese
1 review Port Coquitlam, BC
10/10

Best Movers Ever!

Alex and his crew moved my Mom into a retirement home 2 years ago. I called them again recently. They moved most of Mom’s things to my place in Poco and then onto Langley to her new residence. They are reliable, preconfirming times via phone and email. They are careful, kind, punctual and I will only use Metropolitan Movers j the future. I highly recommend them!

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Company Response

Dear Customer, thank you for appreciating the service of our moving company so highly. We really appreciate your positive feedback and do our best to make you and other customers happy. We hope that you have only positive emotions from our joint work. We will be glad if you contact us again for transportation, packing, or storage services. Metropolitan Movers will always help you out!

Lisa
Lisa
0 reviews Vaughan, ON
10/10

These guys are stars!

I moved from my apartment to storage, and then storage to new house a week later. I was extremely anxious about this move. You don’t realize how much faith you put into a moving company until a couple days before moving day! These guys made sure everything was seamless, worry-free, organized and fast! They are honest, dependable, and professional. I’d recommend this company to anyone. Thanks again for the stress-free day!

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Company Response

Dear customer,
We sincerely thank you for giving a high score to our service. We always try to make your moving day less stressful and almost invisible. Our team will always take on all the responsibilities of transporting, packing, and storing your belongings. We hope that you will contact us more than once for professional services. We are doing our best for you!

Farrukh in Toronto
Farrukh in Toronto
0 reviews Niagara Falls, ON
10/10

Moving

They arrived in time, organized my stuff, unloaded it in the proper rooms. Very polite and courteous. No breakages, no delays, no mess.
I would strongly recommend them anytime. Best of luck!

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Company Response

Dear Customer,
Our Metropolitan Movers team would like to thank you for your appreciation of our services. Moreover, we are extremely pleased that you would recommend us to other clients. This is what we work for. We try every day to make every our client satisfied and happy on the day of moving. We hope that you will contact us more than once for any moving services. We are trying to be the best for you.

Susan Swanson
Susan Swanson
1 review , SK
10/10

Move from Regina to Saskatoon

Metropolitan Movers out of Regina were on time, prompt and professional throughout the day. The two guys efficiently loaded our storage unit in Regina taking care of our furniture and all other belongings. Once in Saskatoon they unloaded taking care while in our condo unit by taking their shoes off each time they walked in, staying on a rolled carpet. Time management was excellent. They did NOT waste any time and we're done faster than we anticipated.

The price charged to us for the move was more than fair. Metropolitan Movers took the stress off of our shoulders!

I highly recommend Metropolitan Movers! They are a company you can trust!

1 of 1 people found this review helpful.
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Company Response

Dear Customer,
We try every day to be professional carriers and prove that Metropolitan Movers is the most polite and tidy moving company. We thank you for highly appreciating our services and giving a high score. We work to make you happy and less stressed during the move. We hope that you will continue to contact us. Metropolitan Movers - will help you.

Justman
Justman
0 reviews Vancouver, BC
10/10

Excellent Service

This is the third time we’ve used Metro Movers, and have been beyond satisfied with the service each time. They arrived on time, were always polite, were very professional, and took extreme care of all our belongings. They had all the necessary tools for a move (ie. moving blankets, carts, extra boxes, etc.). They also are priced very well, so you won’t be breaking the bank. We highly recommend Metro Movers to anyone and everyone.

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Company Response

Dear Customer,
Our Metropolitan Movers team would like to thank you for your appreciation of our service. We are extremely pleased to read your words of gratitude and praise. We are always concerned about the comfort of our clients during the move. So, we try to be not only professionals in the matter of transportation, but also to be polite and tidy so that you only have a good impression. We hope that the next time you need help transporting, packing or storing your belongings, you will contact the professionals at Metropolitan Movers.

Private User
Private User
Private User reviews Toronto, ON
10/10

Professional and Friendly services

The movers were professional and knew what they were doing to protect the items and which items to take first and last. They checked everywhere to see if we were missing any items, answer our questions and was friendly throughout the whole entire process and was helpful. And when they left they left things as they found it such as doors that were opened. It was a clean and smooth process and we recommend them to help any other families out there that are in need for moving.

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Company Response

Dear Client,
Our large team at Metropolitan Movers would like to thank you for giving such a high rating to our service. Every day we try to improve ourselves for you. We hope that the next time you need help transporting, storing, or packing your belongings, you will contact our professionals at Metropolitan Movers. We will be happy to help with any move you may have and make your day less stressful.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Metropolitan Movers

Whatever your requirements for a moving job, you can find what you need through the professional services available at Metropolitan Movers. Contact us today to schedule your appointment.
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