Unprofessional, inefficient move with damaged furniture
The movers were very unprofessional - they were on their phone the entire time and were incredibly inefficient. A move that should have been completed in 2 hours took nearly 4. They had no sense of spacial awareness and spent more time looking at the furniture than actually moving. In order to save time, my spouse and I started loading the carts to ensure we could get the move completed so we wouldn't need to pay for even more hours of work.
We heard some crash when one of the movers were walking away, but didn't get any report of what happened, so we made nothing of it. However, when we looked at the furniture unloaded before they left, we noticed that they tried to hide the completely damaged furniture. Initially, they denied they destroyed our furniture, but eventually acknowledged they dropped the pieces.
We tried to make a complaint online (as per the form) 3 weeks later, we heard nothing and kept trying to call to get information.
This company is VERY unprofessional and I would never recommend to anyone.
- Approximate cost of services:
- $770.00