Direct Waterproofing

Waterproofing
Mississauga ON L4X 2X7
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Waterproofing
Direct Waterproofing
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Reviews for Direct Waterproofing

Average customer rating:
10 10 (268 reviews)

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Private User
Private User
Private User reviews Hamilton, ON
10/10

10 out of 10

Very rarely these days do you come across a company that not only cares about the work that they are commissioned for but are genuinely compassionate about their clients and treat them with sincere kindness. Terry and his team at Direct Waterproofing are one of those companies. Terry saved my basement from a ongoing problem with my outdoor weeping tile and finished up the project professionally and in a timely manner. Highly recommended to anyone who likes to experience great work alongside great kindness.

Approximate cost of services:
$3,000.00
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Company Response

Dear Private User,

Thank you so much for such a great feedback.
We are happy to see that you are satisfied with the work our crew did at your place.
This is a great motivation for us to see a happy customer.

It was a pleasure working for you.

Kind Regards,

Direct Waterproofing Team

traceylaibovitz
traceylaibovitz
4 reviews Toronto, ON
10/10

Basement Waterproofing

Terry came out to provide a quote for a partial basement waterproofing. His quote was fair and lower than another company that came. He answered all of my questions and we scheduled the job. He was easy to reach and quick to respond to questions. When the scope expanded due to our renovation plans, he worked with me to get it all done in the timeline I needed. They left everything clean and ready to go. The whole process was great and painless and Ive already recommended them to my neighbour and friends. I highly recommend this company!

Approximate cost of services:
$10,000.00
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Company Response

Dear Tracey,

On behalf of Terry and the entire Direct Waterproofing Team we want to thank you for such a wonderful review.
It's a pleasure for us to see a happy customer- it motivates us to deliver a high quality service with integrity.

Thank you for sharing your experience with other people who may need help with basement waterproofing -It was a pleasure working for you.

Kind Regards,

Direct Waterproofing Team

Private User
Private User
Private User reviews Burlington, ON
10/10

Crack repair and exterior waterproofing

Had a crack repaired by Terry and his team. He was able to come out to the site to inspect the crack and provide his recommendation. We ultimately decided to do an exterior crack repair versus an interior injection. Very happy with the quality of the job and with the provision of photos. Price was competitive and service was excellent

Approximate cost of services:
$1,400.00
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Company Response

Dear Private User,

Thank you so much for taking your time to write such a wonderful review. We are happy that you are satisfied with our service.

It was a pleasure working for you.

Kind Regards,

Direct Waterproofing Team

Private User
Private User
Private User reviews Mississauga, ON
10/10

No more water!

Terry was pleasant to deal with right from the get go. He showed up on the same day I called him to discuss basement waterproofing options. His crew showed up on time, cleaned up after themselves, and were great to deal with. I would definitely hire Direct Waterproofing again.

Approximate cost of services:
$6,700.00
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Company Response

Dear Private User,

Thank you so much for your feedback.
We are happy our crew could meet your expectations and left you satisfied with the work they did.
Thank you for sharing your experience with other people who may need help with basement waterproofing.

It was a pleasure working for you.

Kind Regards,

Direct Waterproofing Team

NISHANT in Hamilton
NISHANT in Hamilton
0 reviews Hamilton, ON
10/10

Heartfelt thank you to Direct waterproofing

we are new home buyers and encountered water leaking in basement.
After talking to Terry, I was relieved because he not only gave me good price but also explained and helped in understanding and fixing all the water issues in the basement.

Terry has been a wonderful help, we did not know and were panicking after seeing water in basement.
Terry made sure to explain and help every step of the way. other people tried to take advantage of us by scaring us and asking for more money but Terry was very honest and professional,

He was always available for any questions and also punctual with time.
His crew was also very professional, they gave us best advice on preventing water and did the great job.

They also called after finishing the work to make sure we are happy with the service.

While working they came across some concrete that they had to deal with crew dealt with it and didn't say a word also they disposed the garbage as well at no extra cost

I don't have enough words to explain my gratitude for Terry and team from Direct waterproofing.

I highly recommend their service.
PS: Make sure you ask for Terry if you ever call them.

Approximate cost of services:
$6,800.00
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Company Response

Dear Nishant,

On behalf of Terry and the entire Direct Waterproofing Team we want to thank you for such a wonderful review. We are happy that you are satisfied with our service-it means a lot to us.

It was a pleasure working for you.

Kind Regards,

Direct Waterproofing Team

Tracy in Toronto
Tracy in Toronto
3 reviews Toronto, ON
10/10

Exterior and Interior Waterproofing

We initially hired Direct Waterproofing for exterior waterproofing based on Homestars reviews, but after seeing their work we also had them do additional interior waterproofing, as well as install a back water valve and sump pump. We worked with Terry and would highly recommend him and DW to our friends. He was extremely responsive right from the start and throughout the project, whether it was a call, a text or an email. Our project took about a week and he was constantly here checking on the progress and keeping us in the loop. The crew we had on site were great too. Its a messy job but they left the site spotless after they were done. And since it snowed while they were here, they shoveled the snow and helped us and our neighbours take our garbage bins to the curb on garbage day. Overall, it was a great experience and if we had another waterproofing project, we wouldnt hesitate to call them.

Approximate cost of services:
$14,000.00
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Company Response

Dear, Tracy.

Thank you so much for your great review. We appreciate you took your time and shared your experience with other people who may need help with basement waterproofing.

It was a pleasure working for you.

Kind Regards,

Terry

Private User
Private User
Private User reviews Mississauga, ON
10/10

Waterproofed exterior footings of house

Terry at Dirct Waterproofing was very prompt and professional. The work was completed as discussed along with a very good clean-up.
We are very happy with the customer service and the work done.

Approximate cost of services:
$2,500.00
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Company Response

Dear, Customer.

Thank you so much for your great feedback.
We are happy to see that you are satisfied with our service.

It was a pleasure working for you.

Kind Regards,

Terry

Private User
Private User
Private User reviews , ON
10/10

Foundation crack repair

Terry was very professional, courteous, and responsive from the moment he answered my initial call throughout the entire engagement. He came over within a day to assess the situation, provide a strategy that made sense to me, and at a reasonable price. The repair work was completed to my satisfaction within days with the professional work of his crew. Moreover, a few days after the repair, I discovered a second (small) leak at a different spot of the foundation wall; I contacted Terry over the weekend, and he came again and fixed the leak at no additional cost. I truly had an excellent experience and I definetly recommend Direct Waterproofing services.

Approximate cost of services:
$1,800.00
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Company Response

Dear, Private User.

Thank you so much for such a wonderful feedback.
We appreciate the time you took to share your experience with other people who may need help with basement waterproofing. We are happy to see another satisfied customer.
It was a pleasure working for you.

Kind Regards,

Terry

dveptn from North York
dveptn from North York
2 reviews Toronto, ON
10/10

Exactly What We Needed

Our basement carpet began pooling a lot of water and we were at a loss of what to do. We had no idea if it was a pipe or a leak in the foundation or something else. We tried 2 other waterproofing contractors and neither one showed much interest when they came to look at it. Apparently we weren't going to be a big enough problem for them! They both told us they couldn't detect the problem without tearing apart our newly finished basement, and did nothing more than tell us to call them when we had the walls exposed. They didn't bother using any devices or trying to track where the water was coming from. It was discouraging to say the least to think about living through another huge mess, not to mention a possible massive repair bill.

Terry was an absolute professional from the moment we called him. He understood our anxiety and arranged to come out to see us that same week. He was thorough and examined the entire basement. He was the first contractor to use the electronic moisture detector to track the water in the walls. He determined that where the water was pooling was not where the leak was, and he himself cut a small hole in the ceiling to pinpoint the leak.

In the end what we thought might cost thousands of dollars and a headache of a messy repair only cost a few hundred to fix. Even more impressive, he even said that we could do the work ourselves much less expensively than it would cost for him to do it.

Needless to say, my wife and I were almost in shock! I wont say that we kind of expect contractors to try to gouge us, but we're always a little nervous.

Terry explained exactly the kind of product we could get and how to apply it, which we did immediately and the problem was solved.

So thankful to Terry and it's honestly just so refreshing to meet a professional who has not only the experience but also real integrity.

Approximate cost of services:
$250.00
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Company Response

Dear Customer,

On behalf of Terry and the entire Direct Waterproofing Team we we want to express our thanks to you for such a great feedback. This is a big motivation for us to see satisfied customers.

It was a pleasure working for you.

Kind Regards,

Direct Waterproofing Team

Sandra in Toronto
Sandra in Toronto
3 reviews Toronto, ON
10/10

Basement waterproofing

Excellent experience. Very happy with the work done and the level of customer service. Terry is incredibly responsive and knowledgeable; offers practical options keeping cost in mind. Terry and his team (Sergei and Roman) delivered excellent results in a timely way. Highly recommended.

Approximate cost of services:
$5,000.00
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Company Response

Dear SJ,

On behalf of Terry and the entire Direct Waterproofing Team we want to thank you for such a great feedback.
We appreciate you shared your experience with other people who may need some help in basement waterproofing.
It was a pleasure working for you.

Kind Regards,

Terry

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Direct Waterproofing

Direct Basement Waterproofing team is the most experienced and affordable privately owned company that offers waterproofing and drain services to families and businesses across the Greater Toronto Area. Based out of Toronto and operating several trucks across GTA, we are conveniently located to service you in the great Souther-Ontario region.

With more than 25 years of experience our trained technicians offer a quality, reliable and stress free waterproofing service. In addition, our friendly and professional staff is here to answer any questions you may have about our company or our services.

Have an emergency? Don’t hesitate to call us immediately. Our 24 hour Emergency phone line is here to serve you better.

CATEGORIES
Waterproofing
PRODUCTS
Delta-MC Aqua Block 720-38 Bakor Platon Liberty Sump Pump
SERVICES
Basement waterproofing toronto, leaky basement, wet basement, waterproofing contractors, foundation repair, underpinning toronto, basement lowering, weeping tile installation, crack repair, backwater valve installation, sump pump, leaky basement repair, wet basement repair, window well installation,waterproofing toronto,
BRANDS
Delta-MC Aqua Block 720-38 Bakor Platon Liberty Sump Pump
SPECIALITIES
Basement waterproofing, Weeping tile installation, Foundation repair, Sump pump installation, Window well installation, leaky basement repair, backwater valve installation
WEBSITE
http://directwaterproofing.ca/
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LICENSES
T-85-4645355, B25386
MEMBERSHIPS
BBB, CSS-Canadian Safety Solutions, WSIB
LIABILITY INSURANCE
Yes
DIPLOMAS
CSS
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Job is too small
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 Years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.