Furnace Solutions Heating & Air Conditioning

Heating & Air Conditioning
Edmonton AB T5T 4M2
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HomeStars
Heating & Air Conditioning
Furnace Solutions Heating & Air Conditioning
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78%

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Reviews by rating (past 12 months)

Reviews for Furnace Solutions Heating & Air Conditioning

Average customer rating:
9.9 10 (401 reviews)

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Hadi F.
Hadi F.
2 reviews Edmonton, AB
10/10

Furnace repair

I will definitely be a repeat customer to this company. One of the biggest challenges in any trade is to find the right people that are knowledgeable and professional who can provide the best service without trying to up sell their products. All my dealings with Furnace Solitions were amazing from their prompt response time to their experienced staff from Ryan to Scott and recently Bryce.
I will definitely keep recommending Furnace Solutions to all my friends and family for any HVAC needs.

Approximate cost of services:
$700.00
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Company Response

Thank you for taking the time to give us a 10 star HomeStars review. At Furnace Solutions, our customers are our first priority-whether it be a furnace repair or a customer in need of a quote, we have our customers best interest at heart. With so many HVAC companies in the Edmonton Area, we pride ourselves on changing the face of customer service. Thank you for your glowing review and we look forward to hear hearing from you if you find yourself in need again.

Susan in Saint Albert
Susan in Saint Albert
1 review St. Albert, AB
9/10

Furnace repair

Service by Marty was same day (efficient, other quotes were 4-5 days) and all is good. Price for part is hefty but its winter and its Edmonton. Very pleasant phone manner at reception.

Approximate cost of services:
$800.00
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Company Response

Susan, thank you for taking the time out of your day to review us on HomeStars. We are so pleased to see that you were satisfied with our Furnace repair. With the temperature hitting an extreme low, we are there for our customers 24 hours a day, 7 days a week. Furnace Solutions is a true 24 hour service company. We value our customers and make them a priority. We are so pleased to see that this is evident in your experience with us.

rogo5637
rogo5637
1 review Edmonton, AB
5/10

New Furnace

IntIal repairs to existing furmace failed with additional $1,000.00 costs for parts and labour. Actual replacement of the furnace was timely and effective, one small problem with a sticky door at a vent - but it ll works, Ended up you quoted ll prices nd costs without tax (apparently) - so it cost about $1000.00 more than I expected based on your initial discussion with me. A significant and unpleasant surprise for me.

Approximate cost of services:
$5,700.00
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Jpark
Jpark
1 review Edmonton, AB
10/10

Water tank

Very professional, quick and efficient! Appointment was made quickly and all company people were professional!

Approximate cost of services:
$1,400.00
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Company Response

Thank you for coming onto HomeStars to review us! Customer service is our top priority, and we are continually pleased to see that this is evident in every interaction our customers have with us. We hope that you are enjoying your new Hot Water Heater, and hope that if you find yourself in need again, we will be able to assist you. Thank you again for your review.

Carol in Sherwood Park
Carol in Sherwood Park
1 review Sherwood Park, AB
10/10

New furnace & tankless hot water system

Woke up last Tuesday with leaking hot water tank. Called them out at about 0900 for repair. They arrived at 1200 but could not fix leaking tank due to site of leak and age (30 years) of tank. Leak was stopped and I had cold water but not warm. They returned 2 days later and replaced bot furnace and hot water system. I had received a quote from another company and ended up getting the same size of furnace and bigger hot water system for $1000 less. Very pleased with the work done. Could not tell they had been here after they were finished.

Approximate cost of services:
$9,500.00
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Company Response

Carol, thank you for your glowing 10 star HomeStars review. At Furnace Solutions we strive to set a standard in the HVAC industry with customer service. We could not be more pleased to hear that you have had an authentic Furnace Solutions experience. With any furnace install and any tank install, we make sure to do to do an in-depth walk through with our customers so that they know exactly what to expect from beginning of install to completion.
If you find yourself in need of anything further, please do not hesitate to contact us.

keamcc
keamcc
1 review Sherwood Park, AB
9/10

Furnance installation

Everything was great and done on time. The gentleman were through and very pleasant. They explained all the working components and were tidy

Approximate cost of services:
$5,500.00
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Company Response

Thank you so much for your review! We are pleased that you enjoyed your experience with us! If you find yourself in need, please do not hesitate to contact us.

10/10

Quick professional response

As a contractor, I was very impressed with the service provided by Furnace Solutions. I called them needed an emergency humidifier installation (due to medical condition) and they bent over backwards to accommodate my request and had the humidifier installed next day first thing in the morning. I strongly recommend this company.

Approximate cost of services:
$600.00
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Company Response

Thank you for your amazing 10 star HomeStar review! We are so pleased to see that you had such a great experience with us. Customers are our top priority and we work tirelessly ensure that we are meeting our customers standards. Thank you for choosing Furnace Solutions, and we hope that you think of us again if you find yourself in need.

Mike
Mike
1 review Newbrook, AB
10/10

New furnace

Called and left many messages to numerous furnace companies on Saturday night about furnace giving off a strong exhaust odour and blowing only lukewarm air and inquired if anyone would travel 120km northeast of Edmonton to supply me with an estimate. Jessica from Furnace Solutions was the only reply I received back on Sunday morning stating they would be pleased to come out and supply a free estimate and asked which day was convenient for me. We decided on Tuesday and Jamie drove out and discussed my many options and prices. Very friendly and professional with no pressure sales, I decided on a new furnace and had it installed on Wednesday by Kyle and Yan two very professional and courteous installers. They went straight to work with no breaks and had my new furnace installed in under 4 hours and afterwards explained and pointed out the install and instructions on the operation of my new unit. The price was exactly what was estimated with no surprises. I must say I'm very pleased with the professional and courteous employees that work at Furnace Solutions and was really surprised by the fact that I called in Saturday night with my problem and by Wednesday afternoon I had my new furnace installed and running, considering I live 3 hours round trip from Edmonton ! Oh and I did received a reply Wednesday afternoon during the install from one of the furnace companies I left messages with stating they're sorry but they don't service my area and wished me luck. I will definitely call Furnace Solutions in the future for all my heating and cooling needs and also recommend them to friends and family. Thanks again Jessica, Jamie, Kyle and Yan for solving my problem before the nasty weather arrived.

Approximate cost of services:
$5,700.00
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helenvandenhoven
helenvandenhoven
1 review Edmonton, AB
7/10

Furnace call out.

Furnace green not flashing simultaneously. Technician checked furnace operation and checked flame sensor and cleaned flame sensor.

Approximate cost of services:
$198.00
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Company Response

Helen,
Thank you for your feedback, if there is anything that we can do to turn your experience from a 7 to a 10, please do not hesitate to contact us!

jpd
jpd
1 review Edmonton, AB
10/10

Furnace repair

Quick and friendly service, great work, would recommend to anyone , Scott in particular was extremely knowledgeable and I took comfort in knowing my furnace was going to run smoothly

Approximate cost of services:
$850.00
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Company Response

Thank you for taking the time our of your day to come and give us such a glowing review! We couldn't be more pleased to hear that you have had such a great experience with us.
If you find yourself left in the cold, take ease knowing that Furnace Solutions has you covered day or night!
Wishing you a warm winter !

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furnace Solutions Heating & Air Conditioning

Furnace Solutions was built to give you customer service like no other . Dealing with furnace repair, furnace installation, air conditioning repair, air conditioning installation and all HVAC services. We believe in high quality, clean work and attention to detail at a reasonable price. We wanted to offer our customers ...
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