Cozy Castle Heating & Cooling

Dear Hoa, what an absolute delight to read your review! We're thrilled to hear that you found our service to be "no nonsense" and outstanding. It sounds like Robert and Daniel made quite the dream team for your heat pump and tankless water heater installation. Their dedication truly shines through in every step of the process. Thank you for entrusting us with your home comfort needs. We can't wait to have the opportunity to impress you again in the future!

Dear Athanasios, we greatly appreciate your positive feedback and kind words about our services! We're glad to have earned your trust. Your satisfaction means a lot to us, and we're grateful for your continued support. Should you require any further assistance in the future, please don't hesitate to get in touch.

Thank you do much for your kind review Inessa! We are thrilled to hear that you had such a positive experience with our company. At Cozy Castle, we take pride in providing excellent service and going above and beyond for our customers. We understand the importance of thoroughness and attention to detail, which is why our technician, Robert, not only installed the humidifier but also took the time to assess your heat pump installation and make recommendations for improvements. We are glad that his recommendations led to the other company acknowledging their mistakes and agreeing to fix them. Customer satisfaction is our top priority, and we are glad that we were able to provide you with a dual service without any extra charge. Thank you for recommending our company, and please don't hesitate to reach out if you need any further assistance in the future.

Thank you for your wonderful review Stan! We are thrilled to hear that you had such a positive experience with our company. At Cozy Castle, we take pride in providing top-notch service and ensuring customer satisfaction. We are glad that Robert was able to assess your system and recommend the best solution for your needs, including the option to replace your A/C with a heat pump and take advantage of government rebates. Our team of highly educated technicians is dedicated to providing top quality installations, and we are glad that you were pleased with the speed, cleanliness, and quality of the installation. We believe in going above and beyond for our customers, which is why we provided a free installation of a new thermostat and took the time to clean and change the filter in your humidifier. We understand the importance of thoroughness and attention to detail, which is why Robert returned the next day to double-check that everything was working perfectly. Thank you for choosing our company, and we are delighted to hear that you are highly satisfied with our service. Please don't hesitate to reach out if you have any further questions or need any assistance in the future.

Thank you for your glowing review Arian! We are thrilled to hear that you had such a positive experience with our company. At Cozy Castle, we strive to provide high-end service to all of our customers, and we are glad that we were able to exceed your expectations. Our team of knowledgeable and professional technicians takes pride in delivering customized solutions to meet the unique needs of each customer. We understand the importance of prompt and courteous service, and we are glad that our technicians demonstrated a high level of expertise in their field. Thank you for recommending us to your friends and family, and we look forward to serving you again in the future.

Thank you for your feedback Carlos! We are glad to hear that you were satisfied with the professional service you received from our company. Your satisfaction is our top priority, and we appreciate your kind words. Thank you for choosing our company, and please don't hesitate to reach out if you need any further assistance in the future.

Thank you for your kind words Richard! We are thrilled to hear that you had such a positive experience with our company. We understand how frustrating it can be to be without hot water, and we always strive to provide prompt and efficient service to our customers. We are glad that Daria was able to assist you in scheduling a same-day appointment and that our technician, Robert, was able to quickly diagnose and fix the issue with your tankless water heater. We pride ourselves on having knowledgeable and friendly staff who are dedicated to providing excellent customer service. Thank you for recommending us, and please don't hesitate to reach out if you need any further assistance in the future.

Deer Sameer, we are so happy that we had worked up to your expectations and exceeded them. This is the main focus of our company as we strive towards outstanding customer service and the excellence in workmanship.

Thank you so much Namartha for your kind review! We are always happy to educate our customers and provide them fair prices! Greatly appreciate working with you!

We are so grateful Susan for your trust in us. We are honoured to be your trusted HVAC professionals. Thank you so much for your kind words!