Furnace Solutions Heating & Air Conditioning

Heating & Air Conditioning
Edmonton AB T5T 4M2
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Heating & Air Conditioning
Furnace Solutions Heating & Air Conditioning
Star Score
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95%

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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Furnace Solutions Heating & Air Conditioning

Average customer rating:
9.9 10 (400 reviews)

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Sandra
Sandra
1 review Edmonton, AB
10/10

Garage Heater

These days it is rare that you receive excellent customer service..I was very impressed with Ryan and the great service he provided! I recommend him to anyone and everyone!

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Company Response

Hi Sandra. It was most certainly our pleasure. We always strive for excellence and appreciate you choosing us for your install. Enjoy the new heater!

monachams
monachams
1 review Edmonton, AB
10/10

AC install, return air install, gas line emergency repair.

My husband has been dealing with this company for years. Having them do any work required or he merely wanted done around the house. I was always like meh; it's their job and if my husband feels comfortable with them than it's all good. But that being said; my outlook towards this company changed drastically when we noticed a gas smell in the house. It's the weekend; 7pm and we notice the smell. My husband calls and the first thing they tell them to do is to ensure the valve is shut off and that someone is on their way. Shortly after, Ryan shows up and gets to work
After checking the connections and fittings, he doesn't find a problem. He then performs what he told us was called a soap test. Looking at My husband puzzled, he shrugs his shoulders and sure enough, Ryan says "there's your leak"
He points it out to my husband and my husband couldn't believe it.
He then heads out, grabs the part and next thing you know; it's fixed.
I can not thank Ryan and Furnace Solutions enough not only for the excellent work they've for us but more importantly, keeping my family safe.

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Company Response

Thanks Mona, we heard about your gas leak. It makes us feel incredible that we were able to help out, and that we got there quick enough to rectify the issue. Thanks for taking the time to send the kind works. Best of luck in the new year.

P.S. Congrats on the new house

N_downie
N_downie
1 review Edmonton, AB
10/10

Water heater replacement

Installed a replacement water heater. Where flexible timewise and it took about 2 hrs to install from arrival to departure.

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Company Response

Thanks Nathan. We really appreciate the feedback. Enjoy the new hot water tank and feel free to contact us anytime.

khalabi
khalabi
1 review Edmonton, AB
10/10

Miscellaneous

Between the garage heater, return air vents in the basement, AC install, gas lines to my back yard and the list goes on; I can truly say that Furnace Solutions is all it's set out to be and more. A company where customer satisfaction comes before company profit without losing the excellent workmanship and product delivered is extremely hard to come by these days but the team at Furnace Solutions is just that. Kept it up guys.

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Company Response

Kevin! Thanks again for another GREAT REVIEW! We are always happy to do work for you. You have been great to us over the years and it has always been a pleasure. You are actually in the schedule next week for a BBQ line and garage humidity fan, we look forward to seeing you again. Please don't hesitate to call us anytime.

lwieteska
lwieteska
1 review Edmonton, AB
10/10

Furnace repair

Very knowledgeable, reviewed his work and when realized I have a major wiring descrpeency made sure I understood what was going on. Very easy to work with and great results in the end.

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Company Response

We are so pleased that we were able to help, and appreciate that you took the time to give us your feedback. Best of luck in the new year.

jenn__d
jenn__d
1 review Edmonton, AB
10/10

Furnace wasent working

Friendly, informative, resolved the issue. Let me know if anything else goes wrong he will be here day or night to help me. Very appreciated

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Company Response

Hi Jen. We are always available 24/7 for all of your heating and air-conditioning needs. Thanks for taking the time to review us and we hope you keep warm for the rest of winter.

ladder2002
ladder2002
1 review Fort Saskatchewan, AB
9/10

Garage

They where very good. The two workers where polite and very understanding and helpful. I would tell everyone about furnace solutions.

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Company Response

Hey Jamie! thanks for taking the time to review us. Enjoy your new heater.

Private User
Private User
1 review Saint Albert, AB
10/10

Furnace

Really friendly Easy to talk to Good workingFast/efficient Best service person I've dealt with! Accepted our coffee lol

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Company Response

Thank you very much we appreciate your response!
We hope that you are keeping warm and everything is going well!

Your Home Comfort Solution
Furnace Solutions

Private User
Private User
1 review Edmonton, AB
10/10

Furnace and hot water tank repair

Originally called them about hot water tank not about my heating. Mat first came promptly at the scheduled time. He made me aware of what the problem was and fixed it. Ryan called to follow up and after I explained to him what problems we have been having with our furnace, he came over to see if he could see any problems with it and guess what he did and fixed it! I would highly highly recommend them. Thank you Mat and Ryan!

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Company Response

Thank you so much for taking the time to write such great feedback!
We are glad that you are not only happy but Warm! The Furnace Solutions Tea.

Private User
Private User
1 review Edmonton, AB
10/10

Furnace repair

Excellent work very fast and clean. Honest men and very fun to be around they made this day very bright

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Company Response

Thank you very much for your review!
We are very happy to see that we were able to repair your furnace and keep you warm during this cold winter. With out our customers we would not be here. Thanks again, The Furnace Solutions Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furnace Solutions Heating & Air Conditioning

Furnace Solutions was built to give you customer service like no other . Dealing with furnace repair, furnace installation, air conditioning repair, air conditioning installation and all HVAC services. We believe in high quality, clean work and attention to detail at a reasonable price. We wanted to offer our customers ...
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