Furnace Solutions Heating & Air Conditioning

Heating & Air Conditioning
Edmonton AB T5T 4M2
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Heating & Air Conditioning
Furnace Solutions Heating & Air Conditioning
Star Score
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95%

This is the average rating based on homeowner reviews.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Furnace Solutions Heating & Air Conditioning

Average customer rating:
9.9 10 (400 reviews)

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Private User
Private User
1 review Edmonton, AB
10/10

Service

Excellent and very professional service and people Would recommend them to all my friends and family

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Company Response

Thanks!
We are always striving for excellence in everything we do. We appreciate you taking the time to review us. Thanks from everyone at Furnace Solutions.

Private User
Private User
1 review Morinville, AB
10/10

supply and install garage natural gas heater

Ryan and his team are top notch professionals that met all my needs and more. High end products with fast and efficient installation.
Great job highly recommended!!

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Company Response

Wow! Thanks so much. It's amazing to see such positive feedback from our customers. With out you we wouldn't be here. Thanks again from team Furnace Solutions.

Private User
Private User
1 review Morinville, AB
10/10

Furnace, garage heater

Johnny and Marco came to my place to install a new furnace and garage heater. By far the most professional service I have ever received. The guys were on time, and finished my installation very quickly. The whole install looks fantastic, not one negative comment to say. Would recommend Furnace Solutions to anyone! Job well done!

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Company Response

Thank you for taking the time to review us. Johnny and Marco are certainly a major asset to the team. We hope you enjoy the new heating systems and the 10 years parts and labour guarantee. All the best from Furnace Solutions.

Jen in Blue Ridge
Jen in Blue Ridge
1 review Edmonton, AB
10/10

Furnace Repair

Ryan answered my call immediately on Christmas night around 9pm when we returned to a cold house due to the furnace not running properly. Within an hour he arrived at the house and was able to temporarily fix the problem until a required part can be replaced. Quick and friendly service with no hidden costs from the original quote on the phone.

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Company Response

Wow! Thanks so much. It's amazing to see such positive feedback from our customers. With out you we wouldn't be here. We hope that you had a very merry and warm Christmas! Thanks again from the whole Furnace Solutions Team.

Stephen in St.Albert
Stephen in St.Albert
1 review Saint Albert, AB
10/10

Furnace Repair

My furnace stopped working on Christmas Eve. I searched for a company with good customer feedback and Furnace Solutions came up at the top. I called, and within one hour a service technician named Ryan arrived at my house. He was incredibly friendly, and invited us to watch him trouble shoot the furnace so that we could understand what was going wrong.

Ryan was exceptionally knowledgeable and quickly found the source of the problems. He discussed various price points that could fix the problems found. I really liked this approach because I felt that he was honest and not trying to squeeze me for every last cent. Once I picked the option that was most comfortable for me, he moved forward and did as he promised. My furnace was back up and running so that I could re-focus on enjoying Christmas.

I would highly recommend this company to anyone who needs furnace work done. This was seriously one of my best customer service interactions that I can remember having.

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Company Response

Thank you so much for your feedback! We are always striving for excellence and customer satisfaction! We hope you had a warm christmas and a great new year! Thanks from everyone at Furnace Solutions.

Niaz Chaudhry in Edmonton
Niaz Chaudhry in Edmonton
1 review Edmonton, AB
10/10

New Furnace

Very Friendly staff, pleasure to meet Ryan,Scott and Marco.my furnace stop working I find them on kijiji call them scott show up and give true advice and i end up buying new furnace which they installed same day . They worked till 1 am just to make sure we have heat working. Sure recomend them to any one for heating needs.Big thanks to guys for great advice and nice work.

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Company Response

Thank you for taking the time to write a review, we really appreciate it! Our team is very dedicated to making our customers happy. With out you we wouldn't be here :)
We hope that you are keeping warm during this chilly winter season! Thanks again the Furnace Solutions Team

Kurt in Edmonton
Kurt in Edmonton
1 review Edmonton, AB
10/10

Overhead heater installation in garage

This company is a really good catch for anyone looking for honest, good work and dependable service. Worried about difficult contractors, I stumbled on Furnace Solutions and was sold on their honesty, frankness and great attitude. Service was 2 weeks from date of quote, and they installed a 75,000 BTU Reznor, venting it out the garage wall. Gas and electrical lines were installed with thoughtfulness, and they took the extra time to make it look good, well bracketed, nicely installed like the quality work I would expect to do for myself. Wonderful pleasant disposition from all of them. These guys are a class act; they give great advice and do even better work. Good on you, guys.

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Company Response

Thank you so much for taking the time to write such great feedback!
We appreciate our customers because without you we wouldn't be here. Customers are our number one priority and very thankful that you are happy with your install! We hope that your garage is nice a cozy during this chilly winter :) Thanks again, the Furnace Solutions Team!

Ray & Jeanne Gaudet in Blue Ridge
Ray & Jeanne Gaudet in Blue Ridge
1 review Sherwood Park, AB
10/10

Garage heater and house air conditioner

Thanks for a superior job ... Friendly , capable , educational .... Job was done quicker than quoted and well priced ... Thanks again guys !!! I would highly recommend this company !!!!!!!

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Company Response

Thanks so much. It is great to see positive feedback such as this. With out you we wouldn't be here.
Thanks again from the whole Furnace Solutions Team.

Stefano in Blue Ridge
Stefano in Blue Ridge
1 review Edmonton, AB
10/10

Furnace repair

After our furnace stopped suddenly on the first snowfall of the season, they were quick to reply and were at our house within the hour. We felt confident and comfortable with Ryan our technician, who was friendly and very informative. The job was done in a very professional and efficient manor. I would highly recommend them to anyone needing their furnace looked at or replaced. You will not be disappointed!

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Company Response

Thank you for taking the time to share you experience Stefano, there is nothing more terrifying than having your furnace break down on a cold and snowy Alberta winter, we understand that. Thats why our 24-hour emergency response line was created, no one should have to be cold! Thank you for your recommendation, and for choosing Furnace Solutions!

Kevin in Blue Ridge
Kevin in Blue Ridge
2 reviews Edmonton, AB
10/10

Garage Heater x2, basement return air, extra heating ducts, air humidifier.

I'm a firm believer in "you get what you pay for" but never have I come across a company where the customer service outweighs the product. That being said, I've never had a bad experience with any of the products I've installed with Furnace Solutions and the time taken to install, review and show the features of the product is undoubtedly far more than what I paid for.
Products installed are amazing, exactly what we need with no means to try and upsell, Ryan took a look at our home and presented facts on what would be the recommendations for what we wanted vs what we needed.
The service is what keeps me in touch with Furnace Solutions. With the strong competition out there nowadays, the product is all the same; it's the customer service and satisfaction that keeps a company growing, and that is exactly what Furnace Solutions is doing.
Keep up the great work guys.

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Company Response

Wow! Thank you very much for such a positive review! Reading feedback like this reassures us that we are doing a good job! Without customers like you we wouldn't be here. We are thankful that we are able to be the company that can give quality products and services to our customers and keep them happy and satisfied. Thanks again, the Furnace Solutions Team!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furnace Solutions Heating & Air Conditioning

Furnace Solutions was built to give you customer service like no other . Dealing with furnace repair, furnace installation, air conditioning repair, air conditioning installation and all HVAC services. We believe in high quality, clean work and attention to detail at a reasonable price. We wanted to offer our customers ...
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