Repair Care

Thank you for your review Tess and for letting us know about your experience with Tarah. We are so pleased that you were able to receive the RepairCare quality of service we stand behind. At RepairCare, we strive to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Going above and beyond when we can. Sometimes we don't get it right, but we are committed to making it right. Tarah is our Client Relations Manager and takes her job very seriously. She is extremely committed to making things right. Tarah's ability, skill and experience to be the customer has put customer service at the forefront of all we do. There is nothing we take more seriously. Thank you so much, Tess, for giving us the opportunity to make this right for you. You are a pleasure to work with. We invite you to call us for all your future repairs needs. Thank you for choosing RepairCare. We appreciate your business.

Sincerest Regards,

RepairCare Customer Service Team

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC.

Thank you for your review AH and bringing this to our attention. Our other clients have also brought this to our attention. We just implemented a new software program and discovered that sometimes the part calculations are not correct. We are still working out the bugs and the developers are working diligently to resolve the issue.

Sounds like you feel that we are a very very dishonest company and it looks like you really believe we are ripping off our clients. Seems like you feel like we are trying to scam you, that we were lying to you and trying to steal your money. I am so sorry you feel that way. At RepairCare we strive to be fair, professional and ethical at all times. The owner is very good to all his staff, technicians and clients. His strong belief in how we treat our clients is the driving force behind a 9.1 rating on HomeStars with over 350 reviews.

We used to warranty the repair when our clients got their own parts. Then we had a series of incidents where the supplier shipped the wrong parts, the parts were defective or broken and we had to send the technician back several times because of our warranty. On several occasions, we made 3-4 visits for the same client as the first visit, the incorrect part was shipped and we did not know that till we got there, the second visit we did the installation, the third visit we had to go back to rediagnosis as the part was defective and the repair only lasted about 3 weeks and the 4th visit was to reinstall the part again. As such, it was not too difficult to conclude that we cannot operate this way. Our solution, we still give our clients the liberty to get their own parts, but now we no longer warranty the work.

AH, please know you are a very valued client and we truly appreciate your business. Sometimes we don't get it right but we are committed to making it right. Please call the office so we can make this right for you.

Sincerest Regards,
RepairCare Customer Service Team

Thank you for your review and for letting us know about your experience with our company and Washington Elizabeth. So glad you experienced the RepairCare quality of service we stand behind. Customer service is at the forefront of all we do. It is our company standard to provide friendly, efficient service. We required all our technicians act in a manner that is fair, professional and ethical at all times. Going above and beyond when they can. They will even give you tips on how to run and maintain your machine to prolong its life. Thank you for letting us know we are achieving our goals. We invite you to call us for all your future repairs needs Elizabeth.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC.

Thank you for choosing RepairCare. We appreciate your business.
Sincerest Regards,

RepairCare Customer Service Team

Thank you for your review and letting us know about your experience with our company Christine. We are pleased to know that you are satisfied with the service we provided and that you would recommend us to your family and friends. Customer service is at the forefront of all we do. One of the ways in which we do that is to provide same day or next day service. We are a company that understands that having something that needs repairing in your home can be very stressful, frustrating and costly. We want to be part of the solution not add to the problem. Thank you for letting us know we are on the right track. We like to say "Don't pull your hair, call RepairCare!" Just like you Christine, many of our clients appreciate our flat fee. We charge for the fix, not the time. The flat fee gives you unlimited labour, includes the diagnosis, includes the service call, includes the diagnosis and includes return visits and additional labour. Our clients value the peace of mind that no matter how long the repair takes or if additional visits are required, you will not have to pay more. Thanks, Christine. We invite you to call us for all your future repair needs.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business.

Sincerest Regards, 
RepairCare Customer Service Team

Wow Karen!! Thank you for such an amazing review and for letting us know about the experience you had with our company. At RepairCare customer service is at forefront of all we do. We are a company that understands that having something that needs repairing in your home can be very stressful, frustrating and costly. We want to be part of the solution and not the problem. One of the ways in which we do that is to provide service that is friendly, professional and efficient. We hold both our office staff and technicians accountable to a high-level quality of service that is a cut above the rest. We are so pleased that you were able to experience the RepairCare quality of service that we stand behind. Floyd is an amazing technician. He makes all effort to provide the best experience for our clients. All our technicians are amazing and they will go above and beyond when they can. Cody is a wonderful addition to our company. He truly demonstrates the care and attention we desire from our booking agents. Lilia is our Office Manager here at RepairCare. Her commitment and desire to run an effective and efficient team is just some of her so many attributes that create the office environment and team that provides the quality of service we strive for. Karen, we invite you to call us for all your future repairs needs. Thank you for choosing RepairCare. We appreciate your business.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

To service you better, we have extended our services to include plumbing, electrical and HVAC.

Sincerest Regards,

RepairCare Customer Service Team

Thank you for your review Helen and letting us know about your experience with our company. We are so pleased to know that you experienced the RepairCare quality of service that sets us apart. At RepairCare, we strive to be fair, professional and ethical at all times. We are a company that understands that having something that needs repairing in your home can be very stressful, frustrating and costly. We want to be part of the solution and not the problem. One of the ways in which we do that is we always try to book the same day or next day service for fast efficient service. All our technicians are very friendly and knowledgeable. They are amazing and will go above and beyond when they can. They will even give you tips to help prolong the life of your appliance. We invite you to call us for all your future repairs needs Helen.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

To service you better, we have extended our services to include plumbing, electrical and HVAC.

Sincerest Regards,
RepairCare Customer Service Team

Thank you for such a great review and for letting us know about the experience you had with our company. At RepairCare customer service is at forefront of all we do. We are a company that understands that having something that needs repairing in your home can be very stressful, frustrating and costly. We want to be part of the solution and not the problem. One of the ways in which we do that is to provide service that is friendly, professional and efficient. All our technicians are amazing and will go above and beyond when they can. We hold both our office staff and technicians to a high level quality of service that is a cut above the rest. Wed are so pleased that you were able to experience the RepairCare quality of service that we stand behind. We invite you to call us for all your future repairs needs. We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

To service you better, we have extended our services to include plumbing, electrical and HVAC.

Thank you for choosing RepairCare. We appreciate your business.

Sincerest Regards,

RepairCare Customer Service Team

That's great Roza. Thank you for letting us know about your great experience with our company. We are a company that understands how frustrating and stressful it can be when something needs repair. One of the ways in which we do that is to provide fast efficient service. We always try for the same day or next say booking. We like to say "Don't pull your hair, call RepairCare!" You are a pleasure to work with Roza and we invite you to call us for all your future repairs needs.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

To service you better, we have extended our services to include plumbing, electrical and HVAC.

Thank you for choosing RepairCare. We appreciate your business.

Sincerest Regards,

RepairCare Customer Service Team

That's great! Thanks for letting us know about your experience with our technician Jackie. Honesty is something we expect from all our technicians and office staff. At RepairCare, we strive to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Going above and beyond when we can. We value each and every one of our clients and are determined to provide service that is a cut above the rest. We are so pleased to know that you experienced the RepairCare quality of service we stand behind. Jackie, we invite you to call us for all your repair needs.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

To service you better, we have extended our services to include plumbing, electrical and HVAC.

Sincerest Regards,
RepairCare Customer Service Team

Thank you for your review and letting us know about your experience with our company Lorne. Customer service is at the forefront of all we do. We are a company that understands that having something that needs repairing in your home can be very stressful, frustrating and costly. We want to be part of the solution and not the problem. One of the ways in which we do that is we always try to book the same day or next day service for fast efficient service. All our technicians are very friendly and knowledgeable. They are amazing and will go above and beyond when they can. They will even give you tips to help prolong the life of your appliance. Our flat fee is amazing. It gives you the peace of mind that no matter how long the repair takes, you will not pay more than the flat fee. We charge for the fix, not the time. We are so pleased that you experienced the RepairCare quality of service we stand behing. We invite you to call us for all your future repairs needs Lorne.

We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking

To service you better, we have extended our services to include plumbing, electrical and HVAC.

Sincerest Regards,
RepairCare Customer Service Team