Repair Care

Appliance Repair
64 West Beaver Creek Richmond Hill ON L4B 1G5
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90%

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Reviews for Repair Care

Average customer rating:
9 10 (431 reviews)

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dls4bc in Oshawa
dls4bc in Oshawa
0 reviews Oshawa, ON
10/10

fix dishwasher

The technician has been here before and always does a great job. He fixes the problem then helps me to understand how to avoid it in the future. The dishwasher works great now. I know if something else breaks i will be calling these guys

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Company Response

Fantastic. Thank you for letting us know about your experience with our company. We are so pleased to continue to provide you with a high level of quality service we provide. Our technicians are friendly, professional and go above and beyond when they can. We want to be part of the solution, not add to the problem. Thank you for letting us know we are achieving our goals and thank you for choosing RepairCare. We appreciate your business. We invite you to call us for all your major home appliance repair needs.

Best Regards,
Team RepairCare

FFamily
FFamily
0 reviews Vaughan, ON
10/10

Refrigerator Repair

I have used Repair Care twice and would use them again. ADEL is professional knowledgeable honest and courteous. Hard qualities to find in people today. I would highly recommend Repair Care to my family & friends.

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Company Response

Amazing. thank you for such a great review and letting us know about your experience with our company. At RepairCare, we understand how difficult it is to run a home with a broken appliance. We want to be part of the solution not add to the problem. Providing quality service that is professional, honest and courteous is some of the ways in which we do that. Thank you for letting us know we are achieving our goals. We invite your to call us for all your major home appliance repair needs. Thank you for choosing RepairCare. We appreciate your business.

Best Regards,
RepairCare Team

Galit
Galit
1 review Richmond Hill, ON
10/10

Washer

Had an amazing experience with repair care!!!! Very fast pleasant and professional service from A to Z!!! Would highly recommend them

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Company Response

WoW. Thank you for such a great review Galit. We are so pleased that you experienced the RepairCare quality of service we stand behind. At RepairCare, we strive to be fair, professional and ethical at all times keeping customer service at the forefront of all we do. Thank you for letting us know that we are achieving our goals. You are a pleasure to work with. We invite you to call us for all your appliance repair needs. Thank you for choosing RepairCare, Galit. We appreciate your business.

Best Regards,
RepairCare Team

yan in Vancouver
yan in Vancouver
0 reviews Vancouver, BC
8/10

Samsung Dryer

customer service is good , the technician ( Hector) was friendly and knowledgeable! I would recommenced everyone to go for service with this company. i dont understand ,why "Review story must be at least 30 words."... not much to say..

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Company Response

Great! Thank you for your review and letting us know about your experience with our company,Yan. At RepairCare, customer service is at the forefront of all we do. As such we hold our technicians accountable for providing a high level of quality service we can stand behind. Providing friendly, knowledgeable service and explaining the repair to the client is one of the ways in which we do that. Thank you for letting us know we are achieving our goals, Yan, and thank you for choosing RepairCare. We appreciate your business. We invite you to call us for all your major home appliance repairs.

KastrawSixtysix in Toronto
KastrawSixtysix in Toronto
0 reviews Surrey, BC
10/10

Lg Washer

This company is AMAZING! thank you RepairCare! As always, you are a lifesaver. You were a huge help! ...We are delighted to have chosen you to fix my machine. The technician was fast on repairing my machine, The care for clients is superb! and they always keep me up to date. Recommending this company.

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Company Response

Wow! Thank you for your review and letting us know about your experience with our company. At RepairCare, we are a company that understands how difficult it is to run a home with a broken appliance. We want to be part of the solution and not add to the problem. Providing fast efficient service is one of the ways in which we do that. Thank you for letting us know we are achieving our goals and thank you for choosing RepairCare. We appreciate your business. We invite you to call us for all your future appliance repairs.

Best Regards,
RepairCare Team

Mary
Mary
1 review Toronto, ON
10/10

Dishwasher repair

I was very pleased with Repair Care. They arrived when promised, kept me informed via phone and email and were clear on the prices.

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Company Response

Amazing. Thank you for your review and letting us know about your experience with our company Mary. We are so pleased you received the RepairCare quality for service we stand behind. At RepairCare, we strive to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Being upfront with our pricing, giving full disclosure and keeping you up to date with your repairs are ways in which we do this. Thank you for letting us know we are achieving our goals and thank you for choosing RepairCare, Mary. We appreciate your business. We Invite you to call us for all your major home appliance repair needs.

Best Regards,
RepairCare Team

Mari in Markham
Mari in Markham
1 review Toronto, ON
4/10

Quick response - BUT

Quick show up from call time to service BUT I paid $280 for him to unplug my washer and plug it into another outlet? And let me know i need to call an electrician. Not sure about that. $120 diagnostic is fine. But the labour sounds a bit excessive.

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Company Response

Thank you for your review and letting us know about your experience with our company, Mari. We are so sorry to hear that you are not happy with our pricing. Mari, at RepairCare, we strive to be fair, professional and ethical at all times as such before we go out on a service call or repair, we give our clients full disclosure as to our pricing. We must let you know that with us it doesn't matter whether the repair takes 5 minutes or 5 hours or if return visits are needed, cause we charge for the fix not the time. The recording on file does confirm that full disclosure was given to you and you agreed. Our records show that the technician found that the power supply in the wall was not there and that there is a short in the house wiring. Once the wiring is fixed, if the issue occurs again within 90 days, please let us know. We come back at no charge for the return visit or the repair fee. Is is all covered under our flat fee for repairs. Thank you for choosing RepairCare Mari. We appreciate your business

Best Regards,
RepairCare Team

Terence L.
Terence L.
0 reviews Surrey, BC
10/10

Washing machine repair

Andy arrived on time completed repair quickly In fact from my first contact with RepairCare to the work completed in under 4 hours. Pretty impressive.My family very happy to have the laundry back to normal.

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Company Response

Amazing. Thank you for your review and letting us know about your experience with our company, Terence. We are so pleased that you experienced the RepairCare quality of service we stand behind. We are a company that knows how difficult is is to run a home with a broken appliance. We want to be part of the solution not add to the problem. Providing fast, efficient service is one of the ways in which we do that. Thank you for letting us know we are reaching our goals and thank you for choosing RepairCare Terenece. We appreciate your business and invite you to call us for all your future major home appliance repair needs.

Best Regards,
RepairCare Team

Lorrie
Lorrie
1 review Surrey, ON
10/10

Washer repair

Technician was knowledgeable courteous and friendly. Knew exactly what the problem was before he even took it apart!

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Company Response

Awesome!! Thank you for your review and letting us know about your experience with our company Lorrie. At RepairCare strive to provide a high level of quality service we can stand behind. As such, we hold out technicians accountable for providing service that is knowledgeable, courteous and friendly. Thank you for letting us know you received the RepairCare quality of service. We invite you to call us for all your future appliance repair needs Lorrie. Thank you for choosing RepairCare. We appreciate your business.

Best Regards,
RepairCare Team

DeepRiver
DeepRiver
3 reviews Toronto, AB
10/10

Oven repair over holiday period

We used Repair Care when our oven failed to heat beyond low temperature during the Christmas holiday week. They responded promptly to my online inquiry and sent a repair man to the house the same day. ( Dec 30th) He quickly and correctly diagnosed the problem ( baking element not functioning ) , confirmed that the Kitchenaid warehouse had the required part in stock, and ordered it for delivery ( estimated to be 3 to 5 days) . The repairman was back to install the new element early Saturday morning, the 5th. Service was prompt and efficient, and prices were as negotiated during initial phonecall . I would definitely use RepairCare services again .

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Company Response

Fantastic.Thank you for your review and letting us know about your experience with our company. At Repaircare, we understand how difficult it is to run a home with a broken appliance and want to be part of the solution. We are so pleased that the service was prompt and efficient. We also know that the repairs can be costly. As such we believe in giving full disclosure of our pricing before you book with us. Thank you for letting us know we are reaching our goals. We invite you to call us for all your future appliance repair needs. Thank you for choosing RepairCare. We appreciate your business.

Best Regards,
RepairCare Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Repair Care

Hello and welcome to Repair Care! Thank you for considering us for your appliance repair needs. As homeowners ourselves we know how stressful it can be when something we depend on isn't in working order. As such, we want to be part of the solution and not add to the problem. At RepairCare strive to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. We are committed to providing a high level of quality service we can stand behind. Thank you for choosing RepairCare. We appreciate your business.

We are proud of our mission statement:
We Strive to be: FAIR PROFESSIONAL & ETHICAL, Keeping CUSTOMER SERVICE at the forefront of all that we do! going ABOVE & BEYOND when we can. Sometimes we don’t get It RIGHT but we are committed to making It RIGHT!

CATEGORIES
Appliance Repair
SERVICES
1) Fridge Repair 2) Stove Repair 3) Oven Repair 4) Dishwasher Repair 5) Cooktop Repair 6) Microwave Repair 7) Washer Repair 8) Dryer Repair 9) Fridge Install 10) Stove Install 11)) Oven Install 12) Cooktop Install 13) Dishwasher Install 14) Microwave Install 15) Washer Install 16) Dryer Install
BRANDS
Repair Care services all major appliance brands and our vast knowledge of each one allows us to serve you better! We work with the following brands: Bosch, Electrolux, Fisher & Paykel, Frigidaire, KitchenAid, Kenmore, Magic Chef, Maytag, Miele, Sub Zero, Thermador, Viking, Westinghouse, Whirlpool, Wolf and more. Our dedication to appliance repair sets us apart. Our skilled technicians span over numerous brands and understand issues specific to each one. RepairCare know what it can be like to have an appliance on the fritz, but worry not because our team is on it! We come equipped with the parts we need for each appliance and appliance brand.
SPECIALITIES
RepairCare specializes in Fridge, Stove, Oven, Mixer, Dishwasher, Washer, Dryer, AC, Furnace and other major home appliance repairs regardless of make, model or style. We have a team of skilled technicians on standby ready to help you today. Our same day and emergency repair is outstanding. Repair Care technicians are easily able to determine and diagnose the cause of your appliance’s malfunction and eagerly await your call. Our vans are loaded and ready to go with all the parts you need for your major appliance. We specialize in all areas of your appliance repair needs. Many times, there are common, easy solutions to your appliance’s malfunction and our technicians are able to quickly fix the problem. Choose RepairCare to get the job done right!
WEBSITE
https://www.repaircare.ca/
YEAR ESTABLISHED
2005
NUMBER OF EMPLOYEES
45
PAYMENT METHOD
Debit, Credit
LIABILITY INSURANCE
Yes
DIPLOMAS
G2 Gas Certificate
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$120
WRITTEN CONTRACT
Yes
WARRANTY TERMS
90 days on parts and labour
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