Restoration 1 Kitchener

Fire & Water Damage Restoration
565 Trillium Drive, Unit 4 Kitchener ON N2R 1J4
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80%

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Reviews for Restoration 1 Kitchener

Average customer rating:
9.5 10 (39 reviews)

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peterg .
peterg .
1 review Burlington, ON
10/10

Ceilings damaged by water from upper level

It was a pleasure using the services of Restoration 1 Kitchener. Every single member of the team was professional in their dealings throughout the entire project. I have nothing but very positive comments to express about them. I will definitely be recommending them to friends if the services are ever required.

Approximate cost of services:
$5,000.00
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Company Response

Thanks Peter! It was the greatest pleasure meeting you and your wonderful family. We appreciate the opportunity that you gave us to be of service!

paul from Cambridge
paul from Cambridge
1 review Cambridge, ON
10/10

Flood Emergency Service

Excellent people and very efficient. they were there within an hour and they literally took care of everything for us. I highly recommend Aron and his team. thank you so much for making this so much easier!!

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your kind words! It was our greatest pleasure to be able to assist you during this emergency situation.

Mohammad  from Waterloo
Mohammad from Waterloo
1 review Waterloo, ON
10/10

Flood emergency work and reconstruction

From the moment the flooding started, until a perfect reconstruction completed, the guys in Restoration 1 displayed such a fabulous level of professionalism that is second to none. They are fantastic people in personality and beyond. They truly deserve to have number 1 in their name.

Approximate cost of services:
$4,000.00
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Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Mohammad. It was such a pleasure meeting you and your heart warming words are extremely appreciated! I wish you all of the best and thank you for having allowed us to be of service.

Sunrise Centre Shoppers Drug Mart
Sunrise Centre Shoppers Drug Mart
2 reviews Kitchener, ON
10/10

Restoration 1 cleanup of rain water in my store

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

During some heavy rainfall in early April an external drain malfunctioned causing rain water to enter my store. This happened about an hour before our store closing time of midnight.

I called Restoration 1 and the person I spoke to quickly arranged for someone to come out to me. Restoration 1 personnel were on site within an hour of my call. They were professional and skilled at what they were doing. The water had flooded nearly a quarter of my store. But by 3am the team had finished their clean up and everything looked great. They left humidifiers and fans for us to use for a couple of nights after closing to clear any residual water.

A Restoration 1 team member came to my store for the next two nights at closing to position and switch on the machines and then they were back again each morning before we opened to remove the machines. This was phenomenal service.

It is very comforting to know that when disaster strikes we can count on the team from Restoration 1 to be there to help.

Approximate cost of services:
$1,243.00
1 of 1 people found this review helpful.
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Company Response

Hi Lashen,

Thank you so much for your kind words and for having given us the opportunity to be of service during this emergency. It was a true pleasure meeting you and I am sure that we will run into each other much as I am a frequent shopper at your store!

Thanks,

Aron

Nancy from Cambridge
Nancy from Cambridge
1 review Cambridge, ON
10/10

Water Damage in Our Basement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

When we experienced water damage in our basement we called Restoration 1. Great job! Thank you for all of your help getting us through this mess. You really helped take away the stress. Thanks a bunch! I would also like to thank CJ Plumbing for recommending your company! Great customer service all round !

Approximate cost of services:
$7,000.00
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Company Response

Thanks Nancy! It was a true pleasure for our team to help you through this situation. We hope that you and your husband enjoy your recently renovated basement! All the best and thanks again for allowing us to be of service! Aron

Janice Windsor from Kitchener
Janice Windsor from Kitchener
1 review Kitchener, ON
10/10

flooded basement

Restoration 1 was very punctual and efficient in cleaning up the water damage after the plumber found the blockage. Even though this was an insurance claim and we had to wait for approval to proceed, Restoration 1 was helpful in documenting all the damages and losses and proceeding with the repairs once the claim went through. The basement looks much cleaner and brighter now that everything is finished, and the work is top notch. We would recommend this company to anyone who has a flooding problem.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Janice. Thank you for your kind words. It was a true pleasure working with you and your wonderful family. I hope that your new basement is filled with many happy moments and memories. Warmest regards. Aron

Michael Tran from Kitchener
Michael Tran from Kitchener
1 review Kitchener, ON
10/10

Water Damage Restoration - Pipe Burst

More than just restoration! I had a pipe burst in my finished basement and had Restoration1 come help. They were able to advise me on what needs to be done and also helped me with the insurance process. They are very knowledgeable and responded quickly to all my questions. They also handled all insurance inquiries, I didn't have to do anything! I would highly recommend Restoration1 to anyone needing restoration services.

Approximate cost of services:
$5,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Michael. Thank you so much for this kind review and for allowing us to help you throughout your emergency. We are always here to support you if you have any additional questions. All the best! Aron

Jordana Strigberger in Waterloo
Jordana Strigberger in Waterloo
2 reviews Waterloo, ON
10/10

Burst pipe

A laundry tub in my garage froze and a pipe burst. Water was flowing out from the ceiling. Aron recommended a plumber to fix the cause, arrived within 10 minutes, and set out immediately to minimize the damage. He removed as much water as possible before it froze on the spot, and brought a fan, dehumidifier and heaters to dry the area up.

Approximate cost of services:
$1,000.00
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Company Response

Thanks Jordana! I'm glad to see that everything is under control now. I appreciate your kind words!

Shandra Buller from Cambridge
Shandra Buller from Cambridge
1 review Cambridge, ON
10/10

basement renovation

We had Aron and his team in to help us redo our basement. Our basement suffered water damage due to a burst pipe. The team was at our home with in a couple of hours to remove our belongings and start the demolition. The rebuild went just as smoothly. Very professional, timely and tidy. We would recomend Restoration 1 to anyone looking.

Approximate cost of services:
$10,000.00
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Company Response

Thanks Shandra! It was a pleasure meeting you, Jason and the family! I hope that you are enjoying your new basement. Aron

James McDonald from Mississauga
James McDonald from Mississauga
1 review Cambridge, ON
8/10

Toilet leak in an office

Restoration 1 responded promptly to a weekend flood in our Cambridge office. As my office is in Mississauga, project was handled completely by phone and e-mail with GREAT SUCCESS!
Local office staff found them punctual, considerate of the office environment and need to minimize noise and disruption, and they did excellent work. Pre-existing mold that was discovered in a wall was professional remediated to highest workplace health and safety standards.

Approximate cost of services:
$20,000.00
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Company Response

Thanks James. We appreciate your kind words and you having allowed us the opportunity to provide service to your organization. It was a true pleasure meeting you and the team. Wishing you all the best. Aron

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Restoration 1 Kitchener

At Restoration 1 Kitchener we specialize in water damage restoration services. We also offer mould remediation, fire and smoke clean up and storm response services. We take care of cleaning up any water leak with our extraction service and state of the art drying systems. We can help you to ...
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